My first visit today was interesting. The therapist did not seem to take the time to review my…read morechart and doctors orders before proceeding to treat me. She did not know what procedure I had had done she was going to give me 3 days of therapy when the doctor ordered 1 session a week for 4 weeks, and she constantly kept referring to how tired she was. I was not pleased with her professionalism.

I've worked with a LOT of physical therapists over the last five decades. After all that time, I am…read moregrateful I've finally found the best - especially since they are working primarily on my neck! Initially, I was leery of working with different therapists, but I was pleasantly surprised. They are all experts in how the body is supposed to work, and they know what it takes to get it to its maximum performance level. They function as a family, into which I felt welcomed from the start. Every time I walk in the door, someone greets me by name and asks how I'm feeling. They are warm and genuinely care about my whole being, which is yet another plus. During my session, I sometimes look around the room and marvel at how this group of young experts has kind, almost loving, yet professional relationships with their clients. And they work with people of all ages with effortless professionalism. The app is also amazing. I confessed that I'm guilty of not using the app regularly, so my expert for each PT session advises me of any changes they're making, new exercises they're adding, etc., so I will know to check the app to ensure I'm doing the exercises correctly with the recommended number of reps. If you need PT, don't deny yourself. Get the best. You deserve it. I recommend "my" location, which is on the Tollway adjacent to Methodist's Hospital for Surgery. Thank you, thank you, thank you, to ATI's experts. As I sit here typing, I feel no pain - even if it's temporary. :-)

I was referred there by my Primary Care Provider, Milo conducted a thorough physical examination he…read morewas very respectful, professional, and detailed. Milo was able to guide me to do my at-home exercises in a way to maximize my recovery from a previous stroke - my balance and how I walk have gotten a lot better. I love that their staff helps each other during my visits. On the day of my last visit there, Milo assures me that in the future I can just call Maggie at the front office to schedule an appointment I highly recommend this place for anyone in need of having a Physical Therapist in mind. ...KUDOS FOLKS!

This place got me on track. Therapist were nice and understanding. Staff were very nice…read more Atmosphere was pleasant and laid back..

The staff is always very nice and they make physical therapy less of a chore! I've been to a couple…read moreof PT locations now (I moved and then my PT left at another clinic), and I have to say, I would drive further to come to Athletico and I'll exclusively recommend them moving forward because they are THAT good! I frequently was doing the exact same thing in the exact same order at other places, but here it is not just going in and following a routine I could have done at home... they switch up counts and orders and they really push you to do better, faster! I've been going about 2 weeks now and the difference I'm already feeling is staggering.

Thoughts? On a…read morepersonal a personal recommendation after my second knee replacement surgery, I chose Athletico Addison (Marsh Ln) for Physical Therapy. Andrea and her team are extremely professional, she listened to my goals and expectations for quality of life. She outlined a program and absolutely crushed it with her rehab plan. Full disclosure it was not easy, but delivered way beyond my expectations. If you are serious about quality of life post surgery, and willing to work for it, thats your team. Quality care from start to finish! 5 stars..

Outstanding care by Julie and her staff. The quality of care…read moreis excellent and the atmosphere is like " one big family ".

This is not a review based on the service I received from the center. All of the PT's where great…read moreat what they do. This review is directed at the billing nightmare that I've encountered since concluding my treatment. I had ten 45 minute sessions to rehab a neck injury. I have received bills totaling over $1400 for a daily session and this is even after my insurance has paid the company. I have been able to resolve the billing issue because the company has what is akin to a Ponzi scheme billing system in place. They are affiliated with Dallas Regional Hospital but bills insurance under Prime Healthcare. I have been unable to get a detailed itemized bill from either company. This is beyond frustrating. Please to be sure to get up front cost if you decide to utilize GTC therapists.

PT partners Serge Saithsoothane and staff walked me through recovery after two hip replacements…read more All the providers are knowledgeable, professional, friendly, and truly care about their patients. I could not be happier with my results and my experience. I would recommend them to anyone in need of quality physical therapy. Thank you for all that you do.

As a former patient, I find it necessary to warn patients about the "hidden agenda" of their office…read moremanager who seems so preoccupied with his own agenda that the patient gets lost in the shuffle. I made a good faith effort to have a real conversation with their office manager. It was IMPOSSIBLE. Everyone in the world has insurance today. But, he refused to accept my new insurance which is actually one of the top three nationally. He said, "Cash basis only!" When I asked him to put that in writing and/or email, he refused! That's not just a problem. That is a HUGE RED FLAG! IMHO. His "cash basis only" seems like a highly unlikely scenario in 2026! Then, you should also be aware of his inability to articulate in a clear & concise manner. He says the same thing repeatedly...four of five times each!!! For example, "We are no longer independent." (five times) "We are owned by Methodist hospital." (four times) Either he has dementia and repeats things over & over again or his English is so limited that he is unable to elaborate beyond a few key phrases. If you are expecting him to actually listen to you as the patient, your expectations are misplaced. He will continually speak over you...not to convey anything new...only to force you to listen to something that he has already said. REPEATEDLY! He enjoys the sound of his own voice so much that he fails to listen at all. Failure to listen to the patient proves that he has his own agenda. That lack of respect that he shows towards the patient's input is so unsettling that I have chosen to look for another physical therapy office in our area. That won't be too difficult. There seems to be one on every other corner. I suggest that you look elsewhere too.

I want to thank Dr. Ali for being a great physical therapist, a great chiropractor, and an amazing…read moredoctor and person all around. I loved our conversations together and my neck has never felt better. My quality of life has definitely improved from where I was before to after our appointments together. For context, I used to wake up with neck pain every morning, to the point where going to bed was often painful even with the thinnest of pillows -- I often had to fall asleep on ice packs to get through the pain. I also had/have chronic migraines and was in a car accident prior to meeting Dr. Ali, so my neck and back were in rough shape. I also have been an athlete since I was 5, so I'm sure that didn't make it easy on her either! She was able to immediately diagnose some of the issues I had from built up wear and tear and start me on a program for recovery. She also made the whole process so easy with the insurance from the person who hit me. She took care of it all and I only had to worry about showing up to our appointments. I never had to worry about prices and sending forms back and forth with the insurance. Not having that additional stress with fighting insurance alone was super helpful. My quality of life has definitely improved after having Dr. Ali both as a physical therapist and a chiropractor -- it's not often we find someone capable of doing both in one appointment! She also would cater the care to my body's needs and how I was feeling. There were times where my neck was too sensitive for the typical chiropracty, but she had tools that made the process so much better -- decreasing my pain levels without adding to it. The tools she had were definitely a game changer. She would also change the procedures to fit my improvements or alter them for my needs at the time. I came in after going on a walk/hike started hurting my hips, and she was able to adjust them as well to relieve that pain too. She and I had great conversations where she would check in on me and remember things going on in my life and see how she could improve my conditions. She made me feel like I had her not only as a doctor, but also as a concerned friend. I really felt like she was doing her best to take care of me in every way. I only wish the best for her and look forward to seeing the growth of her business! If I ever have issues and need physical therapy or chiropracty again, I would definitely go to her again. I would definitely recommend her to anyone in the area -- whether it's chronic pain, athletic damage, or from a car crash, she was able to handle it all.

Dr. Ali is great! After suffering with lower back pain for over a month, I was feeling more like…read moremyself after 1 visit. I am a full time athlete and see her every 3 weeks for maintenance. She keeps all my small nagging pains at bay and allowing me to train at my fullest! Please note- she is not your typical Chiropractor. She does ART (Active Release Technique), which means she digs into trigger points to help release adhesions in the muscles. It is painful, but totally worth it!

The staff is excellent, working with you, not at you. Lauren is particularly adept, keeping just…read morethe right amount of humor & joy without losing effectiveness.

Came here for a knee injury on a worker's comp claim. Paul was amazing! It was at the beginning of…read moreCovid and being out of work for three months was bummer to say the least. Coming here was the highlight of my week because the staff were very friendly and professional. Paul also helped me with my hip pain and was just a lot of fun to talk to. I would highly recommend this place for anyone trying to recover from an injury.

New year, New ME! Thanks to my medical team. I continue to pray for forward progress in all…read moreperspectives of my life. Here at physical therapy, I am thankful for my main therapist Carol, my alternate therapist Edgar, and my friendly front desk Smile,Tiffanee....'scheduler/check-in/insurance handler/phone support'. I know that I have to put in the work and be accountable and realistic. I know with this team helping me set attainable goals, I can have more confidence in becoming stronger, more independent, and manage my pain better. It's a lifestyle change not just a quick fix and I appreciate their sincerity, professionalism, knowledge, demonstration of skills, and motivational relationships that this staff presents. I really want to stay at my optimal performance and I know that I find therapy as effective and sometimes more so than when I have to take a pain pill. God bless this team!!! And BSW rehabs!!

Hurt myself in a car accident awhile back and was recommended to get some rehab done to alleviate…read morethe pain. The PT here are so great and knowledgable. They work with you and keep you accountable. This place is great and are willing to work with your time, schedule, and (money lol). There's a lot of things to do inside the facility. They have your typical machines, weights, etc. Everyone here is great and I'd recommend coming in and checking this place out if you need some help after a health issue. I definitely have less pain after coming here for a while. Thanks guys!

Had a problem with a shoulder and was told by my MD to go to physical therapy. A member of my…read morefamily had used Green Oaks with good results. They did a great job taking care of me. I had to attend 2-3 times a week for several months and after finishing I have had no more pain. The staff was professional and always took time with my needs. I would recommend their staff and this location.

Love this place highly recommend green oaks pt. Carrollton Texas. Kyle & Victoria are true…read moreprofessionals. The PT staff are very knowledgeable and very excited to see you. Excellent energy as they prepare and get you physically ready to return to your normal daily routines. Front desk staff are friendly and always ready to assist. I highly recommend this facility. Thanks you for your treatment and your welcome atmosphere.

I really enjoy coming here for my shoulder therapy. The staff is super friendly and the environment…read moreis really comfortable. I've made some great progress with Stephanie and I feel like she really does give a shit. Lol The only thing that pissed me off is that before I started coming here I provided my insurance information see how much my therapy would be costing me. They told me that my insurance went through and I would pay $30 per visit. Excellent. So I started going for the next 2 months. Then I got a call from the receptionist saying that there was a mix up with my insurance number and that I actually have to pay a deductible of $90 per visit. And that I would be receiving a bill for the difference for the past 2 months! This has caused quite a problem for me and has substantially delayed my recovery. I'm not sure whose fault it is, it just really sucks.

I have been going to physical therapy here and at Physical Therapy of Richardson (same owner) for…read morealmost 9 months. I was in a really bad motorcycle accident last year so I've received treatment for my legs, back, shoulders, and arms. Carolyn Sink is awesome! So are all of the PT assistants. I had been going to Baylor and was really unhappy with the quality of treatment, but Carolyn completely changed my views on physical therapy. She is incredibly knowledgeable, helpful, and she has helped me tremendously in my recovery. Furthermore, the clinic is a fun place to be and everyone there has a great sense of humor. The banter alone makes me look forward to my next visit. I highly recommend Physical Therapy of Plano. Oh, one more thing. I have met many other patients there over the past 9 months, and for the most part everyone seems to me to be quite satisfied with their treatment.