Incredible, kind customer service who went out of their way to help us even when the store was…read moreclosed! When my family was stressed out, this family stepped up to help us understand our medical supply issues! Do not hesitate to visit this business.

This is definitely a place to go to when looking for a medical supply item. I was in need of a…read moreRollator walker for large men. I was shown a wide variety of options with height (6"4) and weight (250 lbs.) The people there were very friendly and helpful. Was shown which ones would best fit my needs. made a purchase with confidence that I got the best one suited to my needs. Would recommend this store for anyone needing medical supplies.

Stopped in to see and test drive their selection of electric wheelchairs. The manager was helpful…read morein explaining the different features. The store has a wide selection of mobility devices and aids.

My grandmother is in town and we are renting a walker from this business. My mother was able to…read morecall and get a walker rented in advance for me to pick up ready for my grandmother's arrival. Easy process and the store associates were helpful. They have a wide range of items to rent and I am amazed how I stumbled upon this gem. Rented the walker for $35/week. I think it's a good price, I will follow up on the experience once the week is up and the item is returned. Overall so far so good

I don't wanna even give 1 star. Most items are expensive…read more Regular price. If you see the price on the website that is not store price. I found my size was 30%, but not many. Ladies on the floor weren't friendly and welcome. One girl was playing with her cell phone. It wasn't a good experience at store this morning.

Store manager Kathryn went way above and beyond to help me get all the specific style of scrubs…read morefrom various locations that I was looking for. She spent a TON of time with me and was so incredibly helpful. Thank you Kathryn!

We went into SW Medical with the intention of buying a new wheelchair because the one we were using…read morewas over 5 years old and had many issues. The service manager said he thought we didn't need a new chair because he could fix all the issues we were dealing with and they could do it on the spot if we wanted to wait. We did and he was right! The old chair is now just as good as it ever was. A big thanks to everyone there who were all so kind to offer help.

Will call Monday with measurements to complete my order/process. A woman provided support…read more Pleasant, sincere. Knowledgeable. Neat. Organized, gave a heads up on fee. I trust this is going to be good bc she could have guessed and didn't. Wanted exact numbers and that it will take about a week to receive this specific order. Id definitely recommend this business.

Not sure why all the negative reviews. Have always had a great experience. The local pharmacies…read morealways have the magic touch. Brisma deals with the insurance and get the issue resolved rather than you having to call and fight with the insurance. When you need the pills sooner than later they understand the urgency and will act with urgency. We get medications timely. The few times they didnt come its because they were out of stock BUT we got them ASAP when they were back in stock (next day!) The drivers are always nice. If you arent able to pick up your medications highly recomend Brisma. They deliver!

I've had trouble with my prescription since using this pharmacy. Poor service and they don't keep…read moretheir word on their services

We needed a roll-in shower so a family member could be in shower chair and rollin to shower. I met…read moreSherri a few years ago for a rifton tram and she had come to my house and told me they do rollin showers after I was told by contractor it couldn't be done. Marco and Robert did an excellent job. They put the shower in and heavy duty shower curtain. It looks like a brand new bathroom. Every day they let me know what they did, and what they had to do the next day. My family member who is disabled kept saying "I love my shower". I had no trouble wheeling him into the shower. ADL Solutions was an answer to my prayers. If you have a loved one who is disabled, call ADL solutions. There work is impeccable, very professional. Everyone is very nice at ADL solutions. Cassandra when I call the office is always nice and helpful. We all love our bathroom modification!

I would like to shout out to the ADL Solutions team for their effort and kindness to repair my…read moreshower wall. It is also a testimony for them of being a strong and ethical company. A year ago, I hired ADL Solutions to remodel the shower to be wheelchair accessible. Part of the design was to have a short wall with glass blocks. It is a very pretty design and it became the best feature of the house. Eleven months after, I began noticing some internal cracks of some of the glass blocks. I think it was the materials they used at that time instead of workmanship. I contacted the company and they honored the warranty without giving me any hassle. The work involved dismantling and rebuilding the wall. I know it was an expansive repair project. Anyway, they did it. I have my beautiful shower wall again. Thank you!

I had an amazing experience at United Access in Chandler recently. I worked with Blake Lair, he is…read morethe head of the repair shop, and wears several different hats to see that things run smoothly. I was having trouble with my Freedom Motors rear entry lift. Blake had quickly diagnosed the faulty hydraulic motor and made arrangements to have it repaired. Needless to say, the repair was made, and the lift is back to working great!! I'm very appreciative and look forward to sharing my positive experience with my buddies at Ability 360 in Phoenix!!!

We recently rented a wheelchair accessible van from United Access in Chandler, AZ. The van was…read moreperfect for my daughter who uses a manual wheelchair. Stell took my original reservation and was also kind enough to drive us back to Phoenix Sky Harbor airport at the end of our visit. I will definitely rent from them again, the next time we visit Arizona!

Ongoing billing dispute with no resolution after months of contact. Apria delivered a device in…read moreFebruary 2026, then submitted charges to the wrong insurance, resulting in incorrect billing. Despite multiple written disputes (email, certified mail) and active complaints filed with the Arizona Attorney General's Office and the CFPB, Apria has not responded to any correspondence. The disputed February charges remain unresolved on my account while later charges continue to accrue. I'd recommend documenting everything in writing if you do business with this company, as verbal contact appears to go nowhere.

They just never answered the phone... I had to call no less than eight times often 10 to 20 minute…read moreweights, even left my number for them to call me back and didn't get it. Most likely they are understaffed, but they are terrible to deal with.