This was my first-ever experience with sugaring. I had my lower legs (including knees; front and…read moreback of legs) done this morning 1/27/2025, having made my appointment online last night. Easy to book appointments online, with plenty of options for availability. For reference, I've only had waxing (eyebrows and upper lip) and threading (brows) done before, never sugaring and never anything on my legs. The studio is located in a little converted house in Clermont, directly across Grand Highway from the AtHome store. Plenty of parking spaces are available in the back. Khlaryssa was ready when I arrived, on time for my 9:30am appt. The studio was clean and comfortable. After I removed pants (and covered myself with a small towel), she dusted my legs with an organic powder and explained the process. The (also organic) sugar mixture looks almost like honey, but is less liquidy and more of a squishy spreadable solid (kind of like...silly putty?) which feels room temperature. It's NOT like waxing, which in constrast is hot and they put a clothlike strip over the wax to later pull the hair off. This sugar stuff is squished against your skin in the opposite direction of the hair growth, and then the sugar itself (no cloth) is yanked off in the same direction as the hair growth. The sugar doesn't stick to your skin as much as wax does. Individual hairs were tweezed afterward. My entire appointment lasted one hour. Was it painless? No, it hurt - they're pulling hair out of your body! And my leg hair was super long after being in pants throughout this colder Florida winter lol. BUT I would go back. I feel like it got easier to tolerate over the course of the session, and would likely get progressively easier over multiple sessions. I also can't compare how waxing would feel on my legs because I've only had it done on my face. I will say that, as a person with VERY sensitive skin, my legs weren't all red like my face is after waxing. Allegedly this is effective for a longer time, so I'll see how it goes and will likely return to this studio.

This little studio is amazing! The kindest people and awesome sugar waxing experience! So glad I…read morethem!!

As a gift for Christmas my boyfriend got me a year of massages/facial a month. I'm bad at taking…read moreadvantage every month, but they roll over. I've even been able to transfer some to my boyfriend for a $10 fee but you can only do that 3 times, apparently, so today will be his last but I think this year I might get him the same package for Christmas so we both are doing some self care. I've done 2 facials but wasn't really impressed. I've done a few massages as well & never was impressed or left there very happy till today. She was fantastic, she didnt try to upcharge me or make me feel uncomfortable at all she even used some peppermint oil I believe, which was amazing. So, of course I went ahead & shechduled her again for next month & got her schedule. See you next month D.

I love this place and I've had a membership for almost 10 years. Only thing I have an issue with is…read moreI always seem to get charged for extra things during my facials. During my facial I feel like I have an understanding of what I'm paying for and then I get hit with unexpected charges. It's happened twice now so it's giving me trust issues...

"I had my hair colored by Grey, and she did an amazing job matching it to the work from my previous…read moresalon. My hair feels so much healthier, and the color turned out incredibly vibrant. She also recommended the right products for maintaining it, and we had a consultation about a future haircut during my next color appointment. I really appreciate having a plan in place--I'm looking forward to coming back!"

Such an amazing experience with Athena. She was so friendly and explained all the products she was…read moreusing, helped me plan my next visit and color. Today's blowout was quick and everything I wanted! Can't wait to go back to Clove Aveda salon

Alena's a whole artist I showed her a picture from Pinterest and the design she did was prettier…read morethan the picture. The salons pretty and clean and good vibes, the techs r friendly. Will definitely be back!

My nails came out horrible. I feel the pedicure was very expensive (58 for French tips and basic…read moreheart design on 2 nails) and 55 for my nails that came out terrible and nothing like the picture I showed. Regardless of the inspiration picture being out and available the entire time of the appointment. They left glue all over my cuticles, did poor lining, mixed the diamonds up however they wanted and ruined the heart shape and left some nails crooked. I asked the man doing my nails to re do it several times as he kept messing it up and at some point he got visibly upset and then dropped all the diamonds on the floor which made him more upset, after that his attitude changed and he did a even more worse job on my nails. Soon after I only got $15 on "refunds" and I had to accept it as I was the only person in the salon and didn't want to start problems. However I then sent the lady at the front desk of the salon a message where I then told her.. "Hi, I'm following up about the nail service I received today. I paid $110 for a full set and pedicure that I was really excited about, but unfortunately the quality was extremely poor. There's visible glue/acrylic on my skin, the lines are uneven, and the gems were applied very messily. I've attached a photo for reference. I only received a $15 refund, which doesn't reflect the level of disappointment or the cost I paid. I would appreciate a full refund for this experience, as I don't feel the service reflected the price I was charged. Thank you for your understanding" And she never responded, regardless of how they butchered my nails these people don't care about their customers. Please do not come here.

Service was quick and polite. The quality of the work on my nails was spot on of my description of…read morewhat I wanted. Not to mention they make you feel like you are important in their establishment. Even with other customers there. It was top service for everyone. The place was very nice and someone was always cleaning up. I would 100% will be coming back and would definitely recommend to everyone.

We went to a classic pedicure on a week day and it was very slow inside which was nice but it says…read morea classic pedicure is 45 mins... they were done just under 30 mins and told to wait five mins for it to dry. The pedicure was pretty much washing your feet and paint your toes. My friends was very sad looking it wasn't cleaned up at all. My child could have done better! Overall very underwhelming!

I recently visited this spa and had a bit of a mixed experience. The massage itself was excellent,…read moremy therapist did a great job and I left feeling relaxed and physically much better, which is ultimately the most important part of the visit. Hence the four stars. However, the front office and overall check-in/check-out process felt rushed and somewhat unorganized. I was asked to arrive early, but when I got there there were no intake forms to complete. There was a tablet displayed for sign-in, but instead of using it I was asked for my name and then told to manually sign in on a clipboard. The process just felt a bit inconsistent. I may be mentally comparing it to other wellness spas I've visited, but the communication around the membership also wasn't very proactive. When I initially called to start the membership, not much information was shared about pricing or the process. After my appointment, I noticed another tablet displaying total charges that were much higher than what I expected. I was told to disregard those numbers with no explanation of the additional cost verbally requested until I asked. I mentioned that I had a membership, but I was still initially charged the higher rate. Additionally, there wasn't an offer to help schedule my next appointment, which I've typically experienced at other similar businesses. That said, the quality of the massage was great, so I'm willing to give this location another try. It was also a Saturday, so perhaps they were busier than usual. I'm hopeful the front desk experience will feel a bit smoother next time before I decide whether to switch locations.

I'm honestly not sure how to rate this experience because it was so divided between exceptional…read moreservice and a disappointing overall impression. I had my facial with Devia, and she was absolutely wonderful. She was attentive, knowledgeable, caring, and provided one of the best services I've received in quite some time. Her professionalism and kindness made the experience enjoyable, and she is truly an asset to your team. Unfortunately, the experience took a turn at the end of my appointment. As I got dressed and prepared to leave, I noticed a dead roach near the edge of the treatment bed. I understand that living in Florida means insects can occasionally find their way inside businesses and homes alike. What was more concerning to me was not the insect itself, but the response I received when I discreetly mentioned it to the receptionist during checkout, waiting until no other guests were around out of consideration for the business. The response was, "Well, at least we know the spray is working. Sorry, I'll clean that up." The lack of sincerity, concern, or accountability was disappointing, especially considering this was my first visit and an expensive service. A more empathetic response or even a brief explanation would have gone a long way toward making the situation feel acknowledged and handled professionally. Because of how wonderful Devia was, I genuinely feel bad leaving this review. She provided an outstanding service experience. Unfortunately, the way this issue was addressed by the location itself has left me uncomfortable returning.

I recently visited Clermont Herb Shop and Spa for a one-hour massage with my partner. The check-in…read moreprocess was quick and easy, but upon entering, the establishment's setting raised concerns. Housed in a converted home, the massage room had a mildew smell, and the equipment was subpar, with a broken table and an improvised head frame causing discomfort. The awkward intake involved the therapist asking about what my body was telling me, without clear focus on pressure preferences. The massage itself was disappointingly more of a light rubdown than a proper massage, with minimal pressure, resembling a family member's attempt at a neck massage. The therapist incorporated sound bowls, though lacking the proper equipment for an effective sound bath. The session abruptly concluded with a discussion about my body's rotation, leaving me to change on my own. The positive note was the reasonable price, although still overpriced for the service. Overall, the experience fell short, highlighting the need for better therapist vetting, standardized procedures, and more comprehensive training to align with advertised services. The visit felt more like a meditation stretch than a massage, leading to a regrettable and misleading experience. Best of luck to this business, hope things can get better!

Exceptional care and customer service. I drove for over an hour to this shop because they had the…read moreonly bottle of a supplement I needed. The level of attention and care and help I received from Erin (while I coordinated by phone to drive up, and while I completed my purchase) was above and beyond what I could have asked for. Extremely thoughtful. I appreciated it so much - thank you Erin. Highly recommend this business.

Flying Scissors is the best. Everyone there is so friendly and always makes you feel like a friend…read more Nooshin has been doing my hair for over10 years now and I wouldn't know what to do without her. If you want your hair to look the best, this is where you should go!!

After trying a couple of other salons when moving here, I'm so very happy with Flying Scissors! I…read moresee Madison & she is truly the best! She has done an amazing job each time I've seen her. I like how relaxed and professional the salon is as well. I would highly recommend coming here!