Problem solved with full hip replacement. In the end months I would leave in PT left worse than…read moreupon entering. I should have seen a surgeon months sooner.

I've had trouble with my spine for over 30 years. Degenerative disc disease, auto accidents,…read moreconstruction work and the belief, when I was younger, that I was indestructible. I've had lots of physical therapy. Most of which did some good. However, the majority of it focused on the symptoms rather than the cause. It helped me feel better but didn't last. When I started seeing Greg at Optimum, right from the beginning, he seemed to be able to identify the cause, focus on that and at the same time give lasting relief to the symptoms. Getting to go only once or twice a week, I needed exercises at home and he knew exactly what would help. They taught me that a lot of the problem was balance, right to left, front to back. Greg also taught me maintenance exercises and streches that if I knew 20 years ago I'd be in much better shape today. Everyone there is very friendly and relaxed. The place is nice and clean. I highly recommend them.

I highly recommend to all my friends and family who have any physical therapy needs. Everyone who…read moreworks here is more than GREAT! Sydney & Craig are so awesome and I am so blessed to have had them during the recovery process after not being able to walk for 3 months... thank you again...

Had trouble navigating their site to leave a Google review so decided to use YELP instead. Kathy…read moreE. was my hand therapist for six months. She is experienced, kind, knowledgeable and patient. I would highly recommend her! Debbie

Well an update. Last October they had to do a spinal fusion on me and I'm in worse shape than…read morebefore. And the Dr refuses to admit he did anything wrong. Total bs. And since surgery my left leg from the knee down is completely numb and weak. Do not go there if you don't want to be in pain. Dr himself is a good person but not man enough to win up to making a mistake or even try to fix it. Nobody is perfect but he obviously thinks he is!!!

Can not get them to return phone calls. The follow through is unacceptable. I've been hung up on,…read moretransferred to the BOTHELL location, and they've even lost my paperwork for prescriptions. The Nurse/ Assistant even had trouble trying to use the Blood pressure cuff to take my BP. Not what I was looking forward to. We were hoping for some reassurance that things were going to be handled in a professional manner, and we wouldn't have to stress. 10 days later and we still have not heard back from their office to schedule our surgery.

Dr. Johnson was my primary care physician for about 15 years. He was a great Doc, and I will miss…read morehim very much. Sadly, he is not going to return to his practice at Franciscan Medical Clinic in University Place. WA as of 9/2025.

I have had the pleasure of Dr Johnson treating myself and 4 of my children since 2002 nearly 20…read moreyears. He has a great personality and is very straightforward about his approach to your health and treatment plans. He is also the Sports Medicine Dr for Lakes High School where my son played QB I cannot say enough about how great the care and service he provides. Dr J is the best around University Place / Tacoma

Dr. Froberg was fantastic. He worked with me to help an ankle injury I'd been nursing for close to…read morea year. I only wish I'd gone to see him sooner. Very knowledgeable and a pleasure to work with. Hoping not to need to see him again but if anything comes up, he'll be the first stop. If you have any kind of injury or pain, I highly recommend Dr. Froberg.

I'm a golf professional who has been dealing with lower back pain my whole career. Went in to see…read moreDr. Brent Froberg who explained that the immobility of my upper back and legs puts strain on my lower back. After some work and training my core and legs to relive the strain on my back, I really feel like a found a long term solution to the pain.

Five stars for the medical team, zero stars for scheduling, phones and leadership…read more I've been dealing with EMA for nearly two years and it often seems as if no one there below the rank of physician can operate a telephone. The causes of this collective developmental disability are a mystery, but the bureaucratic disease is real. The office is fully staffed. I know that from firsthand experience because I've been there five times. The parking situation is awesome. The location is stellar and easy to reach. But the front desk? The folks working the grill at McDonald's look like rocket scientists by comparison to EMA's admin people. Why is answering the phone in 20 rings or less so hard for them? Why can't EMA call referral patients to book appointments with them? Every time I cite EMA's Wesley San as my preferred physical medicine specialist the referring spine doctor tells me EMA will be calling me to make an appointment. However, that promise has not been fulfilled once in five tries in the two years since I tore up my back. And no one answers when you call EMA's main number at 253-272-9994 to try and make an appointment. Especially around lunch time, which apparently runs from 10 a.m. to 3 p.m. at EMA. Good luck booking at EMA via MyChart, as you can with nearly every other MultiCare office or affiliate, because EMA doesn't use it. Why? Apparently, managing physician Kashif Saeed thinks they're so incredibly efficient they don't need it. I've had a wonderful experience with Dr. Wesley San at EMA, who is awesome, but I'm no longer either healthy enough, persistent enough, nor intelligent enough to navigate my way through the EMA front office team to him. I know I'm not the only frequent flier at EMA who is sick of this crap. Because their reviews are full of similar stories, What's the moral of the a story? When you create an administrative situation where the only way a patient can get through to their physician at EMA is to write a negative review online, guess what you get? You're reading it. Look Kashif, if you are too busy to run the admin side of the business at EMA then hire someone else to oversee it and focus on physical medicine. Because this isn't working.

My test resulted in a misdiagnosis of ALS from someone un qualified to do so. Since - I've been…read moredenied care due to diagnosis. Even had a doctor tell me he saw no signs but treating my back pain would be considered a waste of time. Thrilled to see they have closed this location. I've had 2 1/2 years of hell

I started coming to PhysioStrength based on the recommendation of a friend and couldn't be happier…read more My previous PT office got the job done but wasn't assisting in my personal progression goals. Dr Derek redefines the role of PT, is constantly checking in and making adjustments based off of what he sees and my physical goals. It is clear that there is a system in place and the PT accountability is apparent. If your goal is to progress thru an injury, come see Dr Derek at Physiostrength.

I get excellent care from Dr Michael O'Connor, PT. He's helping me post partial knee replacement…read morewith gaining more knee flexion, strengthening area, range of motion. He keeps my sessions varied. I get very good care from front desk, too.

Carol Bui is the most talented massage therapist of the many I have seen. Suffering from jaw…read moreissues, headaches, and TMJ disorder leaves my head, jaw, and neck in a constant stiff state. The intra-oral massage was like nothing I'd ever experienced. It can be intense but Carol is so nurturing and thoughtful, constantly checking in on whether it's too much. She has a gift that can't necessarily be taught. You either are tuned into others or you're not. She definitely is, if you are able to experience her magic, I highly recommend it! Also, this suite has many thoughtful touches to ensure the guest is comfortable. I give this place 10 out of 5 stars.

I bought my sister a gift certificate of $180.00 for her birthday to enjoy a massage at Rapture…read more When she was filling out the form they asked her to provider her pronoun. This was not an optional question however it should be since its personal. She declined to answer the question online and by doing so could not complete the form. She went to Rapture in person on her appointment date to fill out any forms needed for the massage. She's been to spas before so she knows the routine is pretty straight forward when you're there. In this case however, it was not. While there she was told by a Rapture employee that she would have to answer the question and disclose her pronoun that she prefers. She explained to them that this is not necessary and that she doesn't feel comfortable disclosing this information to them or to anyone else for that matter. Rapture declined service due to this unnecessary, and what should be optional question to answer. They literally told her that they can't provide a massage service that has already been paid for through a gift certificate because she wouldn't disclose her pronoun preference. The employee also said this was required in case of an emergency. What emergency service would actually care or even ask what someones pronoun is? They don't. Furthermore, Rapture didn't even offer to refund the GC even though they weren't providing the service. The least they can do is provide a refund. That would be the descent thing to do. Not decline service and keep the money. Rapture, I have issued a charge back on to my credit card for services not provided.