Dr. Lee is wonderful- personable, patient, and explains everything well. He also causes much less…read morepain than any dentist I have seen in the past and is very thorough. I highly recommend seeing him, though copayments end up higher than in the past. The office staff are also friendly and helpful.

In my 65+ years as a dental patient in Massachusetts, Connecticut, and California I haven't found a…read moremore professional dental clinic. (I've consulted to many businesses, including a dental office, so I know a well-run operation when I see one.) The hygienists, dentists, and surgeons are world-class. Thoroughly competent, courteous, and safe. I experienced dental trauma at the hands of an orthodontist as a teen, so ever since I've been a squeamish customer, but every visit to WND has been pain-free. They don't accept my specific dental insurance plan, but I've been seeing them for 15 years ANYWAY--even for extractions and implants. The admin assistants are great too. And I can always find free curbside parking. (I'm looking for something negative to say, so this doesn't sound like a setup, but honestly I can't think of anything!)

Ongoing Complications Following Root Canal Treatment in 2011…read more I am writing to help shed light on a serious and ongoing complication from a root canal procedure performed at this office in 2011. Since that time, I have undergone three surgeries and still experience recurring infection and necrosis that has spread throughout my mouth, resulting in significant health issues. Recently I requested to have some of my health expenses with the proper receipts / notations from the health care providers. They ignored me then had an insurance lawyer write a unprofessional and inaccurate email back. Upon reviewing the x-rays prior to the root canal, tooth #4 was clearly compromised, with clouding surrounding the tooth. However, both Dr. Defrancesco and Dr. Cohen assured me that this was "normal." After the procedure, I was informed that everything appeared to be fine and that any issues might be related to the crown, which was later replaced at my own expense. Unfortunately, this did not resolve the problem, and the infection spread to other teeth, including #4, #5, and #2, as well as other areas in my mouth. I had previously reached out regarding a refund for the procedure, though I wanted to wait for more clarity before taking further action. I knew there was much more to this problem and didn't just want a-refund for the rootcanal. During this time, I encountered unprofessionalism and resistance when I initially made this request. It's also notable that I am a friend of Dr. D's sister in law. If this is how they respond towards people they know on a more personal level how will they treat someone they don't? The root canal procedure involved an apical puncture and overfill, leading to the infection. Immediate post-procedure x-rays revealed that the root canal was not properly executed, and the failure to inform me about the potential risks and complications constitutes a violation of the principle of informed consent. The toxic materials used in the overfilling can cause severe complications, and this has been the case in my situation. The extent of the damage was not and could not have been known until after the supposed statute of limitations had expired. The complications, including the spread of the infection, were not immediately apparent and were only discovered after multiple surgeries. This was hard to prove without convincing a doctor to open up the area, and having money to do it, which finally was done. It is clear that negligence occurred during the procedure, and yet, thid office has not taken responsibility or even shown any sympathy for the harm caused. Following the procedure, I experienced a severe decline in my health, (still having health issues from this to date) with documented issues such as severe sinusitis, post-nasal drip, sore throat, headaches, itchy eyes, vision issue, right ear issues/ pain and drainage issues, swollen lymph nodes, body pains, irritable bowel syndrome, neurological problems, anxiety, depression, stomach issues, cardiovascular problems, and irregular heartbeat. These symptoms worsened over the years and persisted even after tooth #3 was extracted. The spread of infection and necrosis is the primary cause of these ongoing health issues. I now have a tumor on the right side of my neck from persistent issues from this un-acknowledge mistake. My lymph node on the right has been consistently enlarged. Again, I had no previous health issues and all issues are directly related to this. Moreover, the most recent surgery on 3/15/2023 concluded that the original source of the problem in 2011 was tooth #4, not tooth #3 as initially diagnosed. This misdiagnosis led to an unnecessary root canal, which exacerbated the situation and instead cause me to almost die. As dental professionals, it should have been recognized that tooth issues can and do manifest as sensitivity in surrounding teeth. Additionally, Dr. Cohen punctured the apex of tooth #3 and overfilled it into my right sinus cavity without informing me, a serious "oversight" called malpractice. Had they diagnosed me properly and didn't perform a root canal on a healthy tooth none of this would have happened. Given the severity of the situation and the lasting impact on my health, I asked for partial compensation for the procedures not including harm caused or the work and schooling loss I incurred. I cannot afford to get implants which is causing issues with my jaw being uneven. Instead Ive been thrown away like yesterday's trash while they filled their pockets with my money and at the cost of my health/ life. My only hope at this point is to have my voice be heard, even on a small scale such as this and save someone else for having this happen to them.

The Doctors and great. They are very caring. The staff are so nice and helpful. I have been a…read morepatient for many years so believe they are great.

Comfort Dental has the most professional and efficient staff I have ever met. From the moment I…read morewalked in, to leaving the office, the diligent care to prevent COVID and addressing my dental need have been flawless. Most importantly, Dr.Zaki has a pair of gentle hands and I had a few bad teeth that got quite messed up in other places. He listened to me attentively, and even gave me an upgraded crown that was quite microbial resistant - I used to spend time every night to scrape off stuff from the molar, this new crown don't let those microbes stick! What a kind dental office. I will give 10 stars if I could. He even gave me samples of great toothpastes that makes brushing so comfortable I got some for my mom. She loved me for it :) Not to mention, my last dental cleaning was so good I felt like I had a "microdermabrasion" in my mouth - that deep cleansing that makes you feel so good afterward. If it were not because of my personal issues, I would have made my last dental cleaning. I longed to get clean again. I am sorry I missed the appointment. I will call back soon.

I have modified my review to include only my own personal experiences and feelings since the owner…read moreof this business messaged me stating that my "remarks are more slanderous than informative. We have hired an attorney to resolve this slanderous attack, but before we proceed any further we did want to give you the opportunity to remove the review."

I'm so pleased with how Dr Galaid always has kindness and respect . Each time I see him he helps me…read moreand fixes any issues I'm having with my teeth. Dr. Galaid and his staff are the best !!

Dr Galaid is a very skilled, highly qualified, kind and respectful dentist. He explains what work…read moreneeds to be done so well and gives practical options. He is a pleasure to talk to and distracts me when I am nervous about a necessary dental procedure. I am 74years old and since I was a child had terrible experiences with Dentists and an extreme fear of dental work. Since going to Dr Galaid that has all changed and I no longer fear Dental work.

My first visit was today. I can honestly say this was an amazing…read moreexperience. From the entire staff to Dr. Saba. Truly after having to go to multiple medical offices at my age, five stars is not enough. A dear friend, who has used him for years, highly recommended him. I was very nervous needing to go to a new dentist. Dr. Saba is more than kind and caring and a professional with his work and knowledge. Need to return for the rest of my dental needs and will do so feeling a lot more assured I am in great hands.

We have been going to this dentist since he purchased the practice from the former dentist, who was…read morealso a terrific professional. Today and many years later, we are always greeted with a smile, we never wait long for our appointments and we always receive excellent treatments from the entire team. Would recommend them highly for anyone in the area -

Amazing cosmetic and routine care!!! Very thorough and explains every option. Lovely staff- always…read morekind and helpful! Accommodating to my family's busy schedule.

I recently had some intricate cosmetic dental work done by Dr. Maewall. I was so happy with the…read moreresults that I insisted my spouse book an appointment that same day to get this procedure done. Dr. Maewall is not only very skilled but exceptionally professional and kind, and her staff are absolutely terrific. I highly recommend Dr. Maewall!

I love it at Natick Dental Partners!!…read more They tolerate my loud and chatty personality and are gentle on time! Always a great experience that is why I don't mind my 25 minute ride!

It's a shame that my kids and I have been going here for years and now that we switched insurance…read moreNatick dental partners does not take our delta dental plan, yet they failed to tell us that! I showed them my card, they took a pic and I got a big bill 2 days later in the mail! Just called them to ask for a discount on the bill (not asking for a freebie), and the billing dept. Said "I'm sorry that we cannot help you." Shame on them for not helping out a local family. And, beware of all the upgrades they try to talk you into....such as the fluoride (BS) coating that kids "must have."

Another great experience - everyone at this office is kind, friendly, efficient and professional…read moreproviding the best of care.

This dentistry was amazing, the staff are very kind, but I just wish they were in network. We…read morewould love to stay with them, but they are a private owned dentistry that doesn't not accept my insurance (again, out of network) you have to come out of pocket.