I have had the worst experience with EPP and feel like I was scammed out of 20 grand. 1) they pushed back the initial date of work the week of. This didn't initially bother me, but in hindsight speaks to the unreliability of this company. 2) after the work was done I expressed concerns with some spots of work that were not up to par. They responded that I needed to pay my bill before they looked at it and once I paid my bill they ignored me for over 6 months! I called at least once a month, never got an answer, left a voicemail, and was never contacted. I emailed my initial account manager and he once said he would reach out to someone and then didn't respond to my subsequent emails. 3) after finally getting in contact with them, no progress was made until 3 months later when my basement flooded after all the work. This finally got them to come out and fix the problem. 4) when fixing the problem, they just completed destroyed my door (pictures attached) and didn't say anything to me. You can see footprints all over it from them clearly not caring about my stuff at all and the doorknob is completely ripped out. This was a custom door I installed after their first initial work and they clearly could care less about respecting my property. I contacted them about this 3 weeks ago and have yet to get any sort of remedy. 5) the work itself is absolute garbage. (Pictures attached) The "waterproofing wall" just looks like garbage bags duct taped to my wall, I feel like I lost value in my home installing this. My entire basement is bordered in broken plastic sticking out of the ground. Looks nothing like what they advertise on their website. 6) during the initial install they did not plug in my sump pump. A week later they came back because they had forgotten something and then noticed it wasn't plugged in. Flash forward 9 months when my basement flooded again it turns out it wasn't even plugged in correctly the entire time. If you are looking into waterproofing your basement, do not use Epp! Go with a more credible company. Do not let the promise of a warranty or low prices fool you, you will only end up with shitty work! read more

I called Epp Foundation Repair last winter when I went to wake my son up, and realized the door to his bedroom was stuck shut. With my (very) minimal foundation knowledge, I had a hunch that something was going on with my foundation walls, due to cracking in the drywall around his bedroom door. I called Epps, and within a few hours I was scheduled for an appointment with their salesman Dalton. He came out to our house, was very punctual, and walked us through the issues we were having. He explained that we would need several piers along that wall because of settlement. What stood out to my wife and I is that he did not seem like the typical salesperson. He was genuine and did not try to scare us into buying anything right then and there. The installers that came out were very kind, explained the process, and finished a day earlier than expected. My son's door now opens and we couldn't be happier with the final product! We feel like we received exactly what we paid for, and got a great product for the price. Will absolutely be using Epp in the future for any foundation repair needs. read more

I called Epp after I noticed a leak in my basement wall following some snow melt from the big snow we had. After doing some Googling, I decided to call Epp Foundation Repair. They sent Brett to my home to take a look and he told me I had some cracking that need to be waterproofed to stop the water. They did some sort of "crack injection" to seal the crack, and I haven't seen water since. their sales process was very easy going and not pushy like some other companies. I am very please with the work and the price I paid, and I feel like my money was well spent. read more

If you have issues with cracks in your basement or foundation settling, I recommend you give EPP Concrete a call for an assessment and guidance. The team is thorough, professional, and responsive. Reach out to Kendra McDonald to make your initial inquiry for service. She will connect the dots and get you help. My experience...they fix what needs to be fixed. They keep it simple but get the job done right without the add-ons. read more

I highly recommend Epp Foundation Repair. I used them for waterproofing after some water was getting into my basement and the installation was very cleanly. I cant recommend them enough. The specialist who came out explained the process to the point I could understand. My basement has been dry for the last 2 years and I can't be happy enough! Thanks again guys. read more

Great company, great people! The quality of work is phenomenal. This is a very ethical company with great integrity. They listen to what you need and get a solution to fit your needs. The lifetime warranty give a great peace of mind for the current and future homeowners since it's transferable. read more