It's been more than at least 25 years since I shopped at a Cap's Bicycle shop. I am glad I went to…read moreKrusty's. It's been in Richmond for years and there is good reason. I ordered my bike in October and happily picked it up in early Feb. Mike the owner/manager was super responsive and communicative throughout the who process. I even go to meet their head mechanic Dennis on pick up day. The store seems to be well stocked and the prices are competitive. Can't wait for Mike to email me that my wife's bike has arrived. Thanks Mike!

Support your LBS (local bike store). These guys know their stuff and gave fair prices. Dropped in…read morethe other day to pick up some tubes and a bike rack. They had a cool bike rack that fits on road bikes - it's narrow (and aero) and it attached through the skewer so no worries if your bike does not have mounting points for attachment.

Top notch service . They did an excellent job to tune up my ebike and it was ready the next day …read more Quality personnel at this place !

Kyle was great. He repaired my road bike with a replacement wheel set and seat post, tuned it up…read morefor a very good deal thanks mark

I have a Frey E bike I ordered from China It came with…read moreproblems and the supplier just ignored me I found it hard to find anyone to work on it But Richmond E-Bike were extremely helpful and said they worked on all bikes They gave me quotes for work to be done and I found them reasonable and the work was done very well They are just a joy to deal with and would recommend them very highly

I just bought a bike from there. Good selection. But most of all friendly service! I would…read morerecommend this place.

Dropped into the shop with a friend few weeks ago and was really impressed with the shop. Had a…read moregreat selection of bikes, really cool accessories and the people were friendly, knowledgeable, but not overbearing!!

From the owner: Premium Road Bike Dealer. Cipollini, Sarto, Basso, Colnago,…read moreWilier, Lightweight, ax-lightness, 3T, Scott

I went twice in the last week. First time I had a great, very helpful and knowledgeable guy help…read moreme. The second time, same guy wasn't there, but there were lots of staff. Getting help was hard to get and completely unhelpful. I probably will not return to the Richmond store.

One of the best places to shop for active wear if you are size Small, XL, or XXL…read more I never find the right size in this store and don't recommend it at all. Out of all the sportcheks in the lower mainland, this one is the worst in my opinion. With some of the biggest square footage, you'd expect to see a good selection. On the other hand, if you're looking for anything else other than clothes, you'll be more than surprised by the selection. I was able to get the exact yeti tumblers i wanted (and colors) for Christmas. Richmond Sportscheck - Great for products, Meh for clothes.

Better prices than several other bike rental shops on the same road…read more Regular geared bikes were $9/hour, every extra 30 minutes the half price gets added. Can return it anytime before their closing hours. Free helmets, bike locks, and baskets if needed. Staff are friendly and let you try different bikes to find the right fit. Bikes are well maintained, comfortable, and ride smoothly. We've rented from them multiple times and keep coming back. If you're renting a bike in the area, I'd recommend these guys over the shops right at the entrance--better prices and great service!

Very close to Stanley Park the ebikes worked really well gave us good instructions nice helmets and…read moregot us in and out pretty quickly. Stanley Park was fairly flat and slow so I think normal bikes would've worked just fine but E bikes are always fun especially if you have never been on one I would highly recommend this spot.

If you can find this place, then you won't be dissapointed. There's a sign outside next to the…read moreStudent Union Building, but its located in the basement so it tends to go unnoticed. Know everything about bikes? This is totally the place for you. Know nothing about bikes and get super nervous around cocky bikers who know too much? This is also the place for you. I like this place because it doesn't matter how much or how little you know about bikes, they will give you the best advice. Contrary to Our Community bikes they will not force you to fix or build your own bike. If you are ADD and hate getting your hands dirty they will do it for you with a smile on their face. They also won't try to sell you something you don't need. All the mechanics/ employees I've dealt with have been nothing short of fabulous. If you are at UBC or in the area on bike, I definitely recommend checking them out.

These are the most understanding people in the world when it comes to dealing with customers who…read moreare debt-ridden students. It is a crime the AMS gives them so few resources in my humble opinion.

If you care about how people are treated, stay far away from Rize Bike…read more I bought an e-bike from them and what followed was humiliating. * A rude delivery guy dumped the 98lb box in the lobby and mocked my body when I said I have a heart condition and couldn't carry it. * One item was missing, but Rize Bike said: "Not our problem." * When I called, their so-called "manager" gave me two options:     1. Return it and lose 15%, or     2. Take us to court. No apology. No accountability. And now they're pretending they use FedEx/Canada Post when they actually send random vans with unprofessional people. This wasn't just bad service. It was inhumane. Don't support businesses that treat customers like garbage.

Fixie single spd by Rize eBikes Order #U13266…read more Updated review: 6/20/25: Hub motor failed on the bike, after less than 2 yrs of light use. Rize bike would not help in any way!! DO NOT BUY a Rize bike!!! They will fail and you'll get zero support from the company. Also paint is thin and scratches / chips super easy, the head light failed on this bike as well... Again low miles and less than 2 years old. Zero warranty help, and rude customer service-bro's!! Had to sell bike for parts, pennies on the dollar due to defective motor. My original review on Superhuman Ebike website from 1/8/23: Take a look at the Fixie by Rize eBikes, its a great bike too, but at a lower price and very comparable to Baby Maker 2. My family owns the two brands and they're both excellent light weight single speeds. Date of experience: January 08, 2023 Date of experience: June 20, 2025

I'm a light commuter that has slowly been increasing my road time over the last few years. For that…read morepurpose, I ended up getting a great little road bike 3.5 years ago, which I perform basic, basic (I stress basic) maintenance on every week or so. Two years back, I took my bike in before the season start for a tune up and assessment. The mechanics told me that my drive train was worn out, and would likely need replacing in the coming year. For financial reasons, I held off, and figured I'd just beg to the bike gods, and stretch my luck. However, in the last month or so, my gears started slipping, making some funny grinding noises, and to the untrained eye, didn't look like they were in the greatest shape. Sadly, I surmised that my trusty stead had had enough, and pretty soon, my sad bank account would feel the burn. I figured it couldn't hurt to have someone look at it, maybe adjust the gears, and give me a ballpark as to how long it'd last, and the potential cost of a new drive train. That's where Ride On came in. At random, I rolled into their shop, where the lovely gent at the service area had my bike up on the stand in less than 5 minutes. Another 5 minutes later, after performing some bike magic in front of my eyes, he declared that the bike was good to go. I was flabbergasted! SO SOON? He smiled and told me he had tightened up the gears, and that they should run smoothly from now on. Before finishing up, I sheepishly told him that I'd been previously told that the drive train probably needed a change soon, and if I could please have a price quote. He pulled out a tool, had a good look at my bike, and declared that the chain, and it's corresponding parts were in decent shape, and he couldn't foresee my needing a replacement any time soon. COLOUR ME BLOWN AWAY. I think I even muttered.... "wait.... what??", to which he reassured me that the condition in total looked fine. I mean, I'm absolutely sure I look full on bike naive, and if you'd told me that i needed a new chain, I think I'd have stupidly thrown my money at him. But this fantastic gent just smiled, and said everything was looking good. I'm glad I didn't embarrass him by leaking happy tears because I am so infinitely grateful for the honesty. No up selling, no drawing out the service, no lying, just good, honest, and kind service. I would not hesitate to return, and will return for all my biking needs. Thank you bike angel.

Good service. Communication is good, prices are fair and work completed in a timely manner. They…read moreoffer good advice and don't sell you things you don't need.