1. Equitable Home Mortgage

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    Scottsdale, AZ

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    Equitable Home Mortgage

    3.0 (2 reviews)
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    Compass Mortgage Planners - Compass Mortgage Planners

    Compass Mortgage Planners

    (3 reviews)

    As a disabled veteran, I had a very disappointing experience with this company during a VA IRRRL…read moreinquiry. I approached them fully transparent and in good faith, and even stated clearly that I wasn't asking for any favors or anything outside regulations. I have absolutely nothing to hide. Despite that, the communication I received from leadership felt dismissive, unprofessional, and at times intimidating. Terms like "red flags" and "reporting" were used toward me even though I was only trying to understand my options after being misled by another lender. When I asked to withdraw my application, I was incorrectly told I couldn't, which added unnecessary stress. I was also told that my loan might not be worth the business impact, and that it wouldn't be worked even if everything was legitimate. This was especially disappointing because I had a long-standing personal connection with someone in leadership. If this is how I was treated after 15+ years of knowing someone there, I'm concerned how a veteran with no connection or support might be treated. In all my years as a veteran, I have never felt so disrespected while simply asking questions and trying to do things the right way. I truly hope this company reflects on the experience I had and takes steps to ensure clearer, more respectful communication with veterans and other borrowers in the future. Veterans deserve professionalism, accuracy, and respect when navigating VA loan programs.

    Not a trustworthy company. I got stuck paying $550 for a botched appraisal ($200K+ below Zillow…read moreand other online sources) and was told by the sales rep "we are all out time and money trying to get this done for you.". Please! We all know the wasted time and money were all mine. Learn from my experience and take your business elsewhere.

    Equitable Home Mortgage - mortgagebrokers - Updated September 2026

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