I contacted Lowcountry Orthopaedics to schedule an appointment with Dr. Wong regarding imaging for…read moremy knee. Before scheduling, I was told my records needed to be reviewed first, which I understood and sent over. I initially misspelled the email address but corrected it shortly after. During my follow-up phone call with Stacey, I was trying to better understand why I was being referred elsewhere instead of scheduling directly for imaging. Unfortunately, the conversation became unnecessarily tense and dismissive. I felt spoken to in a passive-aggressive and condescending manner while asking questions about the process. I understand medical offices are busy and stressful environments, but professionalism and patience matter, especially when patients are already confused or dealing with health concerns. People make mistakes, ask questions, and need clarification. The way staff communicate can greatly impact someone's experience. I hope the practice takes patient communication seriously moving forward, because no patient should leave a call feeling belittled for trying to understand their care process.

This is my 2nd major injury in which I resorted to getting treatment from Lowcountry Orthopedics…read more I am now a patient of Dr. Johanesmeyer. His staff is friendly, compassionate, and will go the extra mile to assist you with all of your needs and concerns. After my visit to the emergency room, I made an appointment to see Dr. Johanesmeyer. He saw my X-Rays and we discussed his plan of action has including Ankle repair surgery, fitting me with splints, boots, and physical therapy. I have been prescribed pain medication to hold me over until the surgery. He did advice that due to my multiple broken bones, i will experience arthritis. 3/29 @ 6am I underwent Open reduction and internal fixation (ORIF) is a type of surgery used to stabilize and heal a broken bones. In my case, I had 6 plus broken bones. 2 weeks later I had my post-op appointment. X-rays were taken and I waited for the doctor. Upon removal of my cast and bandages We discovered extensive swelling along with monstrous looking fracture blisters. I was in total shock. Dr. Johanesmeyer Explained to me what fracture blisters were and how to treat them. He also Explained the Titanium hardware in my foot ( I nearly fainted). He went over the process of the surgery along with the incisions he made around the fracture blisters and why. My stitches are neat, and the incisions were all in straight lines. I must say he did a wonderful job. Dr.Johanesmeyer advised me to return in a week to see if the swelling goes down enough to remove the stitches and fit me for a stabilizing boot. He also provided me with pain medication and Gabapentin for my burning, tingling, ice picks, and cold nerve pain. 1.) Office Staff : 5 2.) Location: 5 3.) Dr. Services and treatment plan:5 4) Prices: 4 5) Office following Covid Protocols: 5 Dr. Johanesmeyer takes the time to ask you questions and to address all of your concerns. He is Wonderful! Since I am post-op the office visit fees are waived for 3 months. This is a plus because I had to meet my deductible in order to get the surgery. I am looking forward to recovering from this injury and getting on with the rest of my life through Dr.Johanesmeyer treatment plan. I recommend highly recommend Lowcountry Orthopaedics & Sports Medicine.

Dr. Stovall is thee best surgeon I have; and I had a lot. He explains exactly what is happening and…read morehow we can fix it, what could happen when we do the surgery, and what will happen after the surgery. It gave me a chance to decide rather I wanted the surgery or if I wanted to continuously take the injunctions. Because I knew what to expect, I was ahead of everything that was going to happen in the future with my back. I recommend Dr. Stovall to everyone who talk to me about back pain or any other things that deals with the back.

Have used Lowcountry for years with many surgeries and replacements and do not want to take away…read morefrom those great doctors The issue had was with new hand doctor did surgery on my hand . Have had a lot of failure since surgery and the g cyst has never gone away ..We had discussed prior to surgery the removal of this because of my cancer history however he did not remove it . Since the surgery have gone to post op many times and even requested one. Only to be never seen by the doctor only PA she has tried stuff for infection ..and now this last time again still not seeing the doctor. She wanted to get a mri because did not get one before surgery and some cream . For a minute I agreed but then thought about it because the amount of Tylenol to control pain is bad for me and not being able to see the doctor decided to find some new help . Wanted to update and edit since I went back and visited the summary which was a complete untruthful statement..Have had throat cancer with no voice box so I record everything for my wife to hear just easier that way and it sure doesn't match our recording nor did she not put the mri and prescription order in like we discussed they have been calling and texting After looking at reviews ran across a review not even 13 days ago of the same Dr. guess I'm not the only one recently with problems seems to be a trend

Dr. Graham and Kelly Kruse are excellent. I've been coming here for my knee and get treated well…read morefor everything I need. I've had surgery and injections and I couldn't ask for better care. They actually talk to me and take my concerns into consideration for their treatment plans.

One doc with a long ponytail was a jacka## and the other doc while nice, didn't offer any solutions…read moreor tell me what I should do other than "yeah, you need surgery, have a nice day".... I will not go back to them. The one person who was great was the PA Justin.. no complaints about him. Nice young man who gave me cortizone shots in my shoulder twice.

I've had 5 knee surgeries done at this location, the ENTIRE staff is second to none. The quality…read moreof care and consideration given to each patient is second to none. Everyone from reception, nurses, doctors, clinicians and housekeeping staff make you feel safe. The helpfulness and care makes you at home and part of the team. Would not go anywhere else! Follow up staff actually care how you're doing once your home and take the time to listen to your concerns. WONDERFUL

I had a Cyst that I needed removed. Instead of making a simple skilled incision he made a slit 7…read moreinches long (tailbone all the way down the the natural hole). I have constant pain where the surgery was. I can sit on hard floor anymore. Do NOT us him. Rigged up office

Would I need an x-ray? This is always where I go. Lorraine is always so kind and courteous. She was…read moreable to burn my X-rays on a CD so I could take it to my doctor for him to. She also told me that the radiologist would have a written report in a few days and I could pick it up anytime it was convenient. I had an appointment Nextdoor the following week and I went into get my written report and they not only gave me my report for that exam. They gave me the report for an exam that I had years earlier in 2024.! Everybody was so kind and professional!

They never get the correct info sent to the insurance company so claims get denied and they want…read moreyou to sign the waiver. They lie and say they tried to contact your doctor when they didn't. I've been here several times. It's a shame because the technicians that actually do the X-Ray and MRI are great. Just minimal effort by some employees that don't care and ruin it for everyone.