I don't know how Mr. Pessy did it. An all time low rate on 30 yr fixed loan…read more What I do know is: - You can trust Chris, his word is solid - Trust the process - Chris is solid.

Simply put, Chris crushed it across the board with our entire process…read more To start with, he was extremely patient with my wife and I, as we took a break in the middle of the search process. He gave great advice throughout. While we were moving forward with our loan, Chris went above and beyond to ensure we were able to get the loan for the home we were set on. From there, he reached out when he found out we could lower our rates, and took care of everything for us. Chris has been fantastic for us through our entire lending process.

Refinancing with Matt was very straightforward. Everything went without a hitch. Matt is very…read moreprofessional and personable. This is the kind of support everyone looks for when making big moves.

Matt & his team are amazing! True professionals across the board. Everybody knows what they are…read moredoing and that's why it runs like a well oiled machine. We knew we were in good hands and that means so much when we refinanced our mortgage to a LOW interest rate. Thank you Matt and your entire team!

Guaranteed Rate was recommend as a possible Mortgage lender by my Broker. My own bank's Mortgage…read moreBroker was slow to respond and kept forgetting who I was. From the moment I spoke with Ryan Mecum, at Guaranteed Rate, I felt I was in good hands. He was warm and friendly and outlined very clearly how his company worked. When I got off the phone I felt that I was definitely with the right lender. In the days that followed his staff monitored the many details the process involves. They patiently walked me through the documents that had to be submitted, reviewed or signed. Jason, who was assigned to my file, became my guardian angel, watching over my file with a keen eye and calling me almost daily to review what had been done and what had yet to be done. He always first greeted me warmly and then got down to business. The DocuSign system that this company uses is a streamlined program that takes you step by step through the actions that must be completed. The electronic signature moves through each page and stops where an initial or signature is required. When the key is pressed your signature or initials are recorded on the document and the paperwork is completed in a matter of minutes. One time when I was asked to submit my Social Security card I erroneously submitted my Medicare card instead. Twice more I was asked to submit my Social Security card and wondered what was wrong with their equipment until Patti wrote me a tactful email indicating my repeated error. I called her after finally sending the correct document and apologized. She was so warm and understanding that my embarrassment (I am a senior) disappeared. She also bent over backwards to assist me with passwords and security codes. Whenever I hit a wall because I was confused I always relied on my angel, Jason, who could hear my frustration and would sooth me with kind words and explanations. Once, I became alarmed at a document that seemed to be filled with financial errors. I left Jason a message of anger and suspicion. As usual he responded rapidly and in his calm and friendly manner explained in clear language without talking down to me what the figures were and what they meant. I was relieved, my stress level dropped and I was at peace with the world once again. I laughed at myself when I recounted this experience to a friend who reminded me that I had told her how Jason was always able to assist me when anxiety appeared to be stalking me around every corner. When Jason was on some days off with his family Jim, his coworker, responded to my plea for help as quickly as Jason would have done. He was delightfully personable and I felt like we had known each other for years from his friendly manner. He picked up where Jason had left off and was able to respond to my questions and concerns the same day reassuring me that my loan eligibility for my dream condo was indeed possible. Pam and Michael also assisted me with consideration and kindness with their part of the process when I ran into bumps. I never once encountered anyone there who caused me to feel awkward or slow. Much the opposite I had the impression that at their team meetings they were determined to guide me gently through what can be an overwhelming and challenging process. To summarize, the team of employees at Guaranteed Rate is, in my opinion, first rate. Under the leadership of Ryan Mecum they emulate his personalized caring and dedicated style. To a person, they share his commitment to doing a quality job, in a clear, expert and efficient manner. They understand that they may sometimes be dealing with a confused, befuddled, elderly and overwhelmed person who can easily get lost in this process. What is most clear is that they individualize their clients and want to support and champion their dreams. Thank you folks for making my dream come true. It would not have happened without your dedication and earnest efforts on my behalf.

Ryan Mecum and his team from Guaranteed Rate were recommended by Lynn Reidl from Dreamtown Realty…read more I was seeking a jumbo purchase, and had numerous complexities in my financial picture (recent conversion to partner in my firm, a previous credit issue, and retaining my current home as a rental). When Ryan and I met, he asked me to communicate my needs and perceived challenges. We formulated a plan together, and the execution and service was off the charts! On top of the amazing experience in purchasing my new home, Ryan and his team assisted me with direction on other wise financial actions (and introduced me to an amazing wealth manager). Thank you to Ryan's team - Jason, Pam, Patti, and all the others who made the process seem easy. I have already referred Ryan to coworkers, and will continue to recommend him and his team to everyone I know. Thanks Ryan!!

Dan and his team were very professional. They made the process very easy. Highly recommend.read more

I got my original mortgage through Anderson Financial, it was a contact of my realtor at Dream…read moreTown. 1.5 years later I am looking to refinance with rates dropping and contacted Blair Kerr, the original person I did business with there. Several times he did not reply to any emails or voice mails I left him over a period of several months. Then I called his boss and owner Michael Anderson. He said he would have Blair Kerr get in touch with me. Blair Kerr told me I was locked in and ready to go and he had just failed to communicate that with me. That I was to just sit tight and wait because he felt the numbers would even drop more. So a month goes by, and I emailed him asking for updates, nothing. Called got his voicemail and didn't bother leaving him a message since he doesnt respond and called the owner Michael Anderson again. He said that he had thought Blair Kerr told me about the problem with my condo being a problem due to a higher percentage of renters to owners. NO!! "Oh he didn't explain that to you?" NO!! So I have no idea what they are talking about, was sitting waiting for my better rate to lower my monthly mortgage and blown off just about all the time. Michael Anderson had someone in his office (he said) and couldnt get into it and should be calling me later or have Blair Kerr call me (yeah right!! only if his boss is standing over him maybe!!!) Do not use Blair Kerr for your financial needs. and Anderson Financial for keeping on such a person and letting it go on and on like it has. My boyfriend was already mad at me a month ago for after the super crappy service I got for hanging in there with them....now I just feel really stupid. He told me I was locked in and ready to go. So I thought I would hang in there and stick it out, that it would be more trouble to go find someone else. Now I feel really dumb, and will tell everyone what awful service I got from them and Blair Kerr.

Chris and his team were outstanding in helping me buy my 1st property. From the early stages of…read moregetting approved, to my closing date, Chris was there every step of the way. Extremely accessible and knowledgeable!! Chris answered any questions I had as a 1st time home buyer and talked me through the entire process. Chris worked constantly to get me the lowest possible mortgage rate. I was happy with what my rate was going to be before I got a call from Chris saying it would be even lower!! When it looked like my Closing date would be pushed back, Chris made sure that wouldn't happen. It is clear Chris wanted what was best for me. I would certainly work with him again and recommend him to anyone looking to buy a home!

We have had the pleasure of working with Chris and his team for our first home purchase and more…read morerecently a refinance. Chris and his team are such great people to work with, extremely knowledgeable and helped ease the process for everything. I highly recommend him to anyone looking to purchase or refinance!

So we were lucky enough to have Michelle as our mortgage consultant and I'll tell you right now…read morethat we could not have been more satisfied. My wife and I are older now and really dont know anything about this stuff, so we had to take a shot and put our trust in someone. After talking to several companies I decided that Michelle sounded the most trustworthy and thank god I was right. Was something about the way she carried herself over the phone. Too keep this short. I'll say she held our hands throughout the entire process and made sure we would understand everything. She got us exactly the rate we were hoping for which saved us almost $200.00a month. On what was a $750.00 a month mortgage I'd say that's pretty amazing. So, In closing , all I can say is that you will absolutely not find a better and more honest person to go through. Smart Mortgage should damn well be proud to have an agent like her working for them. And to us , that makes Smart Mortgage the only way to go , especially if your older like us and need someone you can trust. Thank You Michelle, Your the Best Bruce and Barb Baxter

Smart mortgage center made my experience of buying my first home so wonderful, Brian Noe worked on…read moremy loan and he was fantastic, he was understanding and explained everything to me step by step and made everything so comfortable for me , I recommend smart mortgage to anyone looking to buy a home and ask for Brian Noe, you won't be disappointed, I closed today on my first home thanks to Brian Noe and the processing department, I'm truly grateful

My wife and I just closed on our first home today with the help of Jeff Magee and the team at…read moreMortgage Resource Group. Jeff was always available with kindness and wisdom to answer any of our questions and set us in the right direction. Even very early on in the process we were given great options and never felt pressured. We were given the space to make our decisions and are very happy with our rate. We would highly recommend Jeff and anyone from the team here.

Jeff and his team at Mortgage Resource Group were a fantastic resources as my wife and I navigated…read morethe home buying process for the first time. Jeff was thoughtful, patient, expert, and most importantly, kind. There was never a moment where I felt that I couldn't ask a question or try to obtain additional information. Jeff has now also walked us through a refinance of our current mortgage, and I'm so glad we've stuck with him and Mortgage Resource Group. They are truly incredible assets in the home buying experience.

I had the pleasure of working with Tony and his team over the last few months. He did a fantastic…read morejob! I would not have been able to close on my first home yesterday without his help. He was available at all times to answer questions. He really went above and beyond! I would absolutely recommend!

Great group of people who take care to be mindful of how important it is when dealing with…read morecustomers and financial matters.