Buckle up. This is going to be long. Do not work with Walker & Cummings. Specifically Eric…read moreCummings. This was quite possibly the worst customer experience I have ever had. I met with Eric in March of 2021. I needed help cleaning up some financial stuff, getting me set up properly for business taxes, and was really hoping to hire someone that could help me throughout the year. I took 2 file folders to Eric (this is important to remember), went over everything, and left there feeling relieved and confident that he was going to do a great job. That was the last time I felt confident in him. Over the next ELEVEN months, I emailed and called and emailed and called and MAYBE talked to him every 3rd time. He lied repeatedly and said he had called/emailed me. Zero record of that anywhere in my accounts. He didn't do ONE thing he said he had done. I finally asked my husband to reach out because maybe he is just one of those not great guys that prefers to work with men. He told my husband that he had part of the work done and was just waiting on information from me (never requested) and would "call him back in 24 hours with the list." Not to my surprise...he didn't. Which finally led my husband to see that this was not a ME problem but an ERIC problem. Two weeks later I finally sent an email to main desk and him and told them that I wanted all my paperwork put together and that my husband would be coming to pick it up on a specific date by a specific time. So my husband goes and low and behold Eric is off in Jamaica, never acknowledged or let anyone know that we were coming, the receptionist had no idea. So she gets him on the phone and Eric proceeds to tell my husband that I NEVER gave him any paperwork and that I was not telling the truth. My husband calls me to let me know and that is when I had it. I called the receptionist, gave her the full rundown of what had been happening, and told her I wanted a phone call from Donna Walker in the next 20 minutes or I would be calling back every 15 minutes until I spoke to her. She didn't call. And so I proceeded to have to call back. Miraculously Eric remembered after my 3rd phone call that I INDEED had given him 2 file folders and he THINKS they are at his home. But we surely can't know that because he is out of the country and now we have to wait for his WIFE to get home and check for my PRIVATE PAPERWORK. And it's Friday so of course, I won't even know if it is there or even be able to get it until Monday. Monday rolls around and oddly enough the wife is TOO BUSY to bring my PRIVATE PAPERWORK to the office of Walker & Cummings so I have to wait until Tuesday now. Tuesday comes and wonder of wonders my paperwork is found and waiting for me at the front desk. I have had ZERO contact from either Eric or Donna apologizing for their horrible customer service or the lies Eric told my husband. And now that I've had this experience I go back and look at reviews and this actually seems to be the norm with Eric. Do not work with Walker & Cummings. It's a waste of your time.

I have been a client for 20 years.... these folks handle all my business and person taxes. They…read moreknow the new the tax laws and have kept me current with the Federal and State taxes... Donna Walker is a smart and capable accountant, perhaps more important, she cares about her clients

Awesome guy and awesome agent!! Highly recommend to anyone that's needs insurance or if your…read morelooking at switching!!

I have my business insurance through them. Beth Little is very friendly and helpful. She is very…read moreknowledgeable and will answer all of your questions. Always been available to help whenever I call. Very reasonably priced too.

Have used this Gentleman for almost 20 years for my somewhat complicated tax return. Excellent…read moreservice. Mr Alfred is very patient and responsive to my questions and concerns. Very reasonable fees. Would highly recommend.

I got incorrect information regarding how to setup the business I was starting. He got my tax id…read morenumber setup for me but the first name was incorrect when Mr. Alfred completed the request forms , although mr Alfred had my full name . Mr. Alfred said it wasn't a big deal( although if your name and social security number don't match guess what the IRS does to you?) , but that he would send in a request to change the first name to the IRS. I waited about 60 days to follow up with mr. Alfred. He stated your not going to get the IRS to respond to you to say if they changed your first name to the correct name or not. So I called the IRS, I did have to wait a while. It was worth it , the change was made over the phone that instant to reflect the correct first name. My concern was his lack of attention to detail and the lack of caring about it !!! . So I do not recommend this Certified Publix Accountant for any type of business.

Love how CBBC Bank leads the way in supporting our local United Way of Blount County! So thankful…read moreto have local financial partners who give back to create a strong, vibrant community.