Was helped by Meliza to get a quote for my parents. She explained everything thoroughly and in…read moresimpler terms for them in Spanish. Would definitely come back for her help again.

Jayson Wimmer and his team at State Farm are great to work with and truly kind people. Filing a…read moreclaim or trying to understand your insurance can sometimes feel stressful, but their team makes the process so much easier. They take the time to explain everything step by step and make sure you understand all of your options. They are always helpful, patient, and professional. I highly recommend Jayson Wimmer and his team if you're looking for an insurance office that really cares about helping their customers.

Best insurance company ever. Super fast with responses and very efficient. Helped my mother-in-law…read moreand multiple friends I have referred as well.

Most helpful and understanding insurance Company I have ever experienced…read more Fast, efficient and has a vast knowledge and understanding. of all insurance needs. I definitely highly recommend this Insurance Agency.

My Agent, Diana Zahn-Stores went above and beyond with going to bat for me in a small bender…read morefender. She spoke with State Farm for me to clear up a mis-guided decision the company made to drop my Good Driver discount after a small run in I had with a permanent object on my property. This object is in a blind spot and has caused damage on some of my guests autos as well. Diana was able to right the wrong . She is always available for excellent customer service!

Great customer service . Diane is very patient and…read moreknowledgeable. Explains everything in great detail . Thank you !

Poor customer service. I work for the City of LA and my union sent this company over to introduce…read morethemselves and unfortunately, the agent that contacted us was more interested in making her quota. If you have Lynn Svoboda contact you to offer their service, I wouldn't trust her or this company for having someone that is rude their customers.

Dont walk, RUN! Thank you Yelpers for saving me time and money. I was contacted and offered an…read moreinterview to be a benefits coordinator, cool but I have no experience in that field so that was my first red flag. Second red flag was that the company goes by a fake made up name Simi Valley Inc. which does not exist. Third red flag was that no one, and I spoke to multiple people, no one would tell me what the pay was for the position, who posts a job with no hourly expectations? And thank you to you all for red flag number four, they're fake! They will post fake job openings to lure you in to convince you to be a sales associate which I've read they treat very poorly. Don't waste your time, any positive review for them was written by them. Liars!

Called Greg looking for home insurance, he we t out of his way to be helpful and came back with 3…read moreor 4 different quotes in a short space of time. We took out a policy that Greg offered and had everything we needed including quake ins. I highly recommend Greg for his attitude, professional service and quick turn around.

Chun & Reynolds Insurance Services…read more Gregory went above and beyond the call of duty. He answered every questioned that I had. He was VERY patient. And a WEALTH of knowledge. He was well spoken, and had very good suggestion's for me. He was very professional, and yet at the same time, very personable. I HIGHLY recommend them...

Been insured with her office since she took it over from George Rakowski, never had a claim, always…read moreeasy to communicate with. Karina has been managing our policy for some time, and always gets back to me when I have a question. Eric

Homeowners insurance premium was to increase January 2024. I called and spoke to Juan in December,…read moreinforming him I would not renew the policy as I would be going somewhere more affordable. Weeks later I get a call from Juan that my policy was cancelled in November, not January per my request. I then spoke to someone else in the office as Juan wasn't available who told me I needed to pay, reinstate my policy, and offered no apologies for their obvious mistake. Very disappointing and unprofessional, as I had been a customer for almost 5 years.

I have my house here in Los Angeles insured with TWFG Simi Valley. I also have an umbrella policy…read more Justin Effler is my agent. He is the best insurance agent I ever met in my life. He is meticulous, friendly and effective. For example, I asked him a detailed question about my house insurance + umbrella policy, related to whether it protects me against libel lawsuits for my reviews here on Yelp. [This may not be widely known, but some homeowners insurances do provide such a protection.] Justin took this question seriously, read into the fine print of my Travelers policy, and determined that yes, it does protect me (as long as my reviews are honest). So, this gives me additional peace of mind when writing reviews here on Yelp. Thank you, Justin!

Justin was such a huge help to my husband and me when we needed to scramble to find new auto and…read morerenter insurance. He worked quickly and efficiently while maintaining both a professional and personable quality of work. I am so pleased with my decision to use TWFG Insurance of Simi Valley and grateful for the outstanding service. I recommend them to anyone and everyone and will continue to return when and if I need them. Thanks again, Justin!

OMG, worse than SIMI DMV. They stare at your paperwork like…read moreit is from Mars, then make ANY excuse not to help you. I was drizzling and the heavy set guy said, it is inclement weather, we would have to come back. I wonder if he knows about umbrellas, or how he even went to lunch. The front desk girl was not friendly AT ALL! The folks at DMV were much friendlier!

Ever since I was a child I dreaded going to AAA with my parents due to long waits. And now as an…read moreadult I dread going there as well due to the potential wait time to get service! The wait time can be long even though they have a good number of employees at this location. The wait time varies from weekdays to weekends, and pre holiday times! We managed to visit them at a low point on Monday around 11am. We only waited about 15 minutes! This is a record! AAA does provide a lot of great service at a low cost! I love all the maps for national parks that you can have for free! Plus they sell travel books! You can also get international driver license, disability placards, passport pictures and more. The list of services are endless. Plus you can book trips with travel agents! And these are just the services at the location. As members there are many services they offer you on the road! The staff at this location are really friendly! Great to see hard workers with good customer service!

I had the worst experience with Omar. I do not recommend this agent to anyone. He is extremely hard…read moreto get a hold of. Do not trust him as your agent he will cancel your insurance without contacting you. Over all his staff is super nice and act like they are going to help you then nothing gets done. I have not had renters insurance for the past 3 months due to him canceling my insurance with no notification and he still took payment wile I did not have a policy with him. He said there is nothing he can do because he does nothing. I will be contacting cooperate ASAP!!! Stay away from this agent!! If you have a policy with him switch over before it is to late!! Thanks!

Omar and his staff are amazing! He will always make the time for you even if he is busy. Renzo is…read morefull of energy and will go above and beyond to help you with whatever you need. These guys are great!

Dale is quick to return a call or he answers on the first ring. I found him here, on Yelp a few…read moreyears ago. I am completely satisfied with his knowledge of medical insurance and the advice he gives to me. After a few years, he continues to support us and our decision. This year I wanted to check out new options and he provided several from which I could choose. His knowledge goes beyond the medical insurance to information that could have an effect on my taxes. I have confidence in Dale and his guidance through the maze of medical insurance.

Peter was very patient, professional, thorough and knowledgeable. It is not an easy thing to…read morenavigate the world of insurance and since I don't know what I'm doing it becomes very complicated and picking the wrong insurance can be costly. I am grateful that he is there and that he helped me so much and I appreciate it.