My Agent, Diana Zahn-Stores went above and beyond with going to bat for me in a small bender fender. She spoke with State Farm for me to clear up a mis-guided decision the company made to drop my Good Driver discount after a small run in I had with a permanent object on my property. This object is in a blind spot and has caused damage on some of my guests autos as well. Diana was able to right the wrong . She is always available for excellent customer service! read more

Great customer service . Diane is very patient and knowledgeable. Explains everything in great detail . Thank you ! read more

I have been with State Farm since 2014. I have never and when I say never it means never have I ever received this type of service from anyone at this location like I have with Diana frequently call to add and remove cars from my policy but never have I been told I see you have multiple cars and I may be able to find a better policy for you.... I was explained from the basic to the most complicated policies that are being offered. Diana out of her way to build a spreadsheet so I can actually view the difference and see what I'm paying for. I am amazed on how she opened my eyes to realize that there is a better coverage for me and my family. I am so Thankful for Diane this will be my forever go to agent. Thanks Diana going out of your way because of you there is life insurance in my life!! read more

Ramiro was great! He helped me get a great deal for HO insurance! So many other companies quoted me outrageous prices. He is very helpful and makes the process really easy to understand, specially it being over the phone. He was very patient and answered all of my questions. I highly recommend them. read more

I highly recommend Ramiro and his office. He responded quickly to my call about setting up some policies for auto and home. He took the time to explain everything and worked to find the best policies to fit with my family's needs. I appreciate his attention to detail. I am looking forward to having him as my agent. read more

Ramiro was great, called me back quickly and helped me look over some options to lower my insurance price.

Been working with Ramiro for a number of years , he is very professional and give's quality service. All staff is very helpful with all of my questions. They all work really hard to provide a great customer experience. read more

Romero is a great agent. For one I'm not very knowledgeable on insurance or anything like that he made everything extremely clear to me unfortunately I had an incident, my house had a leak and every question I had he responded within 24 hours if not sooner. Anytime I have any question about anything I don't hesitate to call because he explains everything . it's really nice and comforting to be able to call an agent and have them not make you feel stupid for asking a question he actually does the exact opposite which is a very much appreciative. I feel like I am a lucky to have Romereo as my agent. read more

I recommend Ramiro with no doubts!! He knows how to represent and defend his clients. I was denied a car accident claim and thanks to his intervention, the outcome was reversed. Review: 10+++ read more

Ramiro is our agent for my ENTIRE family for years and he is just fantastic. Dealing with accidents, claims, etc. is never a pleasant experience but he has always made the process as smooth as possible and with a keen attention to detail. My bank made a mistake with the insurance on my condo. I thought it was going to be a big headache to untangle but Ramiro was willing to jump on the line with the bank and he had it all sorted out quickly and painless for me. Deeply appreciate the time and effort he puts into his customers. read more

I have not had much interaction with the office since my previous agent, Joe Davidheiser retired and I was switched over, but I called yesterday and Diana Zahn-Storey was beyond helpful and patient, helping me understand the ins and outs of policies I had set up two decades ago. I had thought we might be on the phone for 15 minutes, but as questions mounted Ms. Zahn-Storey worked with me through 55 minutes and gave me actionable steps to help reduce our costs. A+ service! read more

Ramiro and his team took over my family's account after our previous State Farm agent retired. We've been extremely happy with his office. Everyone is extremely helpful. I've personally dealt with Diana the most and she's always been such a pleasure to work with. Highly recommend them! read more

Alexis Cespedes is very helpful and always available. I love having the peace of mind that my family and I are well covered and protected. Awesome people to work with. Highly recommended. read more

Diana made the process super easy and gave me a great quote! Would definitely recommend this broker! 5 stars!

Ramiro has been a fantastic partner for all of our insurance needs with State Farm. He's professional, responsive, friendly, knowledgeable, and always willing to go the extra mile to help. I recommend him 110%!! read more

Ramiro' was extremely responsive, had excellent communication and was able to set up a policy quickly and accurately to fulfill our needs. He and his team were truly a pleasure to work with! read more

Me Keith Costigan was extremely knowledgeable and patient with me. He took all of the quess work out of selection the appropriate policies for my adult children and I. He's a true class act. I strongly recommend him for all of your insurance needs. read more

Wonderful Experience! My agent Diana worked with me and really explained details of my policy I never knew. She also was patient and allowed me time to compare and then change to State Farm from another company. I am so glad I did! Very fast courteous service! read more

I actually am mostly in contact with Diana, his other agent at this office. She's great! Spends time arranging the best deal for your situation. Friendly and nice. Have been with State Farm for more than 25 years. Previously had AAA for 17 years but had a bad experience with them when another driver who also had AAA rear ended me at 35 mph. AAA treated me like dirt and I was shocked. That's when I switched. Night and day difference! State Farm very honest and professional! State Farm takes great care of you! Had a previous State Farm agent in Thousand Oaks who retired so this office fairly new to me but so far they are great! Highly recommend this office! read more

My agent Diana was wonderful. Made me feel comfortable with a warm welcome. She was very thorough at explaining what my new homeowners insurance covered. Answered my questions as well. State Farm is the best and very helpful! read more

These guys give amazing service. Took the time to explain all my different policies and made sure I had the correct coverage. I highly recommend. read more

Best move I ever made signing up with State Farm Insurance. I feel completely safe with them and their agent Ramiro Alvarez. He handled all of my needs and questions in a timely manner. read more

I would definitely recommend State Farm and to go to the office of Ramiro Alvarez he was very helpful and any questions and concerns he was able to answer without any complications thanks Ramiro read more

Wonderful agent and staff. You can not go wrong doing business here. Give them a try. Keith and Ramiro were very helpful. I had lots of questions and they took the time to explain everything. I am sure they have heard all of these questions before but acted like it was the first time they had heard them. Thank you for all your help. read more

Ramiro Alvarez - State Farm Insurance Agent - Great agent. Excellent customer service! - Auto Insurance Near Me - Simi Valley, California

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Diana was terrific. I have pretty sophisticated insurance needs and she fulfilled them 100%. She impressed me with her knowledge, persistence, patience and good cheer throughout- thank you!! read more

Working with State Farm has been so easy. We really enjoy working with Ramiro and his team. Keith is so easy to get in touch with via email. We always get a response back from both of them within the day. We use State Farm for our work van and their insurance prices for the quality of service they provide can't be beat. We highly recommend using State Farm with Ramiro! read more

I recently became unsatisfied with my Farmers Insurance and was ready for a change. I called my State Farm office that I had my business insured with and ask them if I switched my home and Auto over to that policy would I get a bundle price. I was anxious to make this switch and my agent was not able to get back to me right away. A few days went by and I heard nothing. However the good thing about State Farm is there are plenty of agents and I actually found one right here in my neighborhood who was extremely attentive, got me a quote for both auto and home within a day, for a very competitive price, and best of all, zero drama! I highly recommend Keith from State farm insurance! The office is local, comfortable and Keith is easy to talk to you and answers every single question you have. read more

Lost my home to a wildfire two years ago and just getting ready to move back when my insurance company informed me that they wouldn't renew because my area was too at risk. Diana helped me get a great policy at a great price, extremely quickly. So grateful to know I'm covered by a reputable company. Best way to start the new year! read more

Family oriented agency. Helped not only me, but many of my family members. I've known Ramiro for years now. He's helped me in more than one line of business. I only expect to see him keep growing in success from here. I am so proud of him and his amazing service. He is patient, educating, and thorough in explaining read more

Ramiro Alvarez was very helpful, quick and efficient in getting us insured. He was very knowledgeable and would definitely recommend.

DIana was knowledgeable, personable and made my switch to State Farm seamless. She saved me over $300 on my auto and renters insurance. I literally sound like the commercial. :). Thank you, Diana. I will definitely be suggesting you to my friends. read more

Best personalized service! Not only did Ramiro make time to answer my questions but he also walked me through the comparison from my old policy. I was able to move my home, auto and my business to him. Now we did my parents home as well! Will Definitely be sending those referrals. read more

Ramiro and his team helped me refinance my jeep back in January and I've never been so happy to see how much I saved, had I know I could've refinanced sooner and save almost $6,000 I would've come sooner. They're the best! read more

NOT Great Service - I was quoted a lower amount then my previous Insurance Company then after I cancelled with my old company Keith called and told me its going to be $22 MORE a month then quoted...He caused too much trouble for me to reinstate my old insurance?? Careful- read more

When i lost all hope in insurance companies and how expensive they are i got a text message from the money saving angels of state farm i first was texting with keith and then later spoke with mr ramiro. I came into there newly started office off first and los angeles next to chuy's,chase bank, and vallarta grocery store. They gave me a quote over the phone grantite it was cheaper then before i came into office but that before they even knew who i was and before they ran my MVR report so which is totally understandable , but mr keith and ramiro wanted me to have that low monthly rate so they told me about bundling with renters insurance and WOW cheaper then mercury, farmers, and liberty i mean literally they beat every insurance company quote out there i went from paying 170$ a month to 120$ a month. I mean wow and it wasnt because i bundled i had other insurance companies try to bundle and they couldnt even come close. And when it came to starting up my policy ramiro was very considerate to my finacial needs got my policy started and didnt even ask for a down payment up front. He just asked for me to schedule it sometime after my policy started in January and then boom i was done. So if ur looking for a friendly helpful and very knowledgeable state farm agent and team hit up my friendly neighbors off first and los angeles in the vallarta shopping complex next to chuys and chase bank. Thanx again guys for all your help. And hey to think i thought i would never go back to state farm after being with them sence i was 16 and left and now i have faith in my insurance company again. Thank you again. read more