Now that I'm on a review kick, I had to leave one here... I hate going to the doctor and have never really had a relationship with a primary care physician - one who knows you, understands your history, and is able to connect the dots when maybe you can't. Dr. Sue is that doctor - after a referral from a friend a couple of years ago, I have chosen to stay with Dr. Sue despite changes in insurance and moves around the city. He's easy to talk to, non-judgmental, and retains a shocking amount of your history (even when you don't necessarily go in regularly). Not only would I recommend him to anyone as a PCP, but I am honestly grateful to have such a great doctor. read more

Certainly the best experience I've ever had when I needed a physical. The office runs like a well-oiled machine. Dr. Sue is friendly and very sharp. A favorite thing was that instead of being put in one​ of those ridiculous paper gowns, they had a short spa robe for me to wear. Simply outstanding! read more

Obviously my review is old.. but they don't take insurance any longer. He's " concierge". But if you have the money, he's the best! If you're looking for a Dr in the same practice beware... I tried to get it but the staff was so rude and said I had to pay $500 in cash just to see a dr. Too bad... read more

Dr. Eric Sue is so kind and compassionate brilliant explains things in detail makes you feel so comfortable and truly is an outstanding physician with amazing bedside manner! He's always on time it's thorough with questions answers everything you're never rushed his follow through Mendes and I am so honored and so grateful he is my physician!!! read more

really terrible experience with a doctor who, if you ask a question, says you are being "contentious". and as we continued the conversation after his accusation, I said quite calmly, "doctor I'm actually not trying to be oppositional to you I'm simply asking a question" and then he remarked at how long we had been on the phone. 10 minutes. Hm, ok, so let's get my question answered and we can both hang up! he'd be great if you wanted to blindly follow his bad advice. no, really, bad advice! I'm not exaggerating. He was so certain that he could solve all my problems with a sleep apnea diagnosis. Well I don't have apnea. As his test showed. (and as I tried to tell him even before the test, but he doesn't listen). If you ever plan to ask any questions at all about your treatment plan, beware because he will say "this is not a good fit" and fire you from his practice. How about that for compassion? I should have listened to the yelper below. She was spot on. what a waste of precious time and energy. life is too short for this kind of nonsense. Oh and his parking is a hideous system of forced valet. you have to wait forever. & if you want to park in the neighborhood good luck and wear your walking shoes! read more

Thank you Dr. Sue for helping me through the nightmare that was my herniated disc in my L3. Your staff was extremely helpful and your knowledge help save my life. Having an awesome doctor who knows what he's talking about is an amazing feeling. Thank you Dr. Sue for all the amazing work you do. You go above and beyond the Call of Duty. read more

What an absolutely appalling office! I made an appointment here for a physical weeks in advance as a friend of mine recommended the doctor. When I called to make the appointment, they asked what type of insurance I had, I told them, and they said they accepted it and I was all set. They never called to confirm my appointment the day before, but I still went across town to the appointment, after fasting the night before at their request, and requesting the morning off from work. I checked in early for the appointment and sat down with whatever girl was checking me in, gave her my insurance card and she goes "oops, we don't take EPO Blue Cross, only PPO" SERIOUSLY?? Maybe would have been nice if someone told me that when I made the appointment and asked if they took my particular insurance. I asked her how much it would cost out of pocket, and of course she had no idea. So I left, looking like a complete moron for wasting all of this time. So THANKS so much Dr Sues office for completely wasting my time and never getting the actual chance to see a doctor. I can't wait to tell all my friends about the experience! read more

First physical in years and I came to the right place. BTW, this office only takes referrals. Right when I walked in the door, I clicked Dr. Eric Sue's button and someone came to see me in under 5 seconds. I didn't have to fill out any paperwork. All they needed was my insurance card and told me about their privacy agreement, etc. I was ushered to Dr. Sue's office and there he was. No waiting, he was friendly and attentive. I told him about my family medical history, the norm, and asked all my questions. Then to my physical, short and sweet. No waiting to go to another clinic a separate day. He did the physical and told me I would get a call from him in a few days with the results. You don't have go back to the office. LOVE that everyone was professional, caring, and friendly. The visit was short and sweet with the perfect amount of care. Recommending my coworkers ASAP. read more

Can't say enough good things about Sr. Due. He was compassionate and his bedside manner made me feel very comfortable. He was able to address everything I came in wanting to get checked out and even called to follow up a few days later. He even sent a hand written note to the person who recommended me to his office! When there was an issue with my insurance because of all of the changes with Obamacare, he personally gave me a call to apologize and his staff quickly resolved the problem. I would definitely recommend Dr. Sue to anyone! read more

Dr. Eric Sue saved my father's life. He spotted irregularities with his heart when my entire family thought he was completely healthy. His compassion and persistence led to my father actually checking everything out and indeed my father ended up having open heart surgery. My father is 79 years old and living a healthy wonderful life - it has been several years since the surgery *crossing fingers*. Thank you Dr. Sue! I, completely and without reservation recommend this doctor. read more

On the day of my appointment for a pre-op exam, Dr. Sue had his receptionist call and fire me from his practice. The reason? Dr. Sue "found out" that I had seen a primary care doctor under my other insurance. I have been going to the other clinic for minor ailments for 20 years and Dr. Sue is well aware that individuals in my industry have two health insurance plans. His unprofessional actions left me scrambling to find another primary care doctor before my scheduled surgery, but luckily I found someone fantastic. I find it absolutely unbelievable that he would have an unspoken rule that his patients can't go elsewhere for the occasional flu shot or head cold. Dr. Ronald Sue, Eric's father, was my doctor in the '80's and I remember when baby Eric was born. Sad he grew up to be such a jerk. read more

I would highly recommend Dr. Eric Sue. He is outstandingly knowledgeable and professional, caring and respectful, competent and committed. He listens and responds to me, gets my problems solved. Easy to talk to. He has a courteous and efficient team. No waiting unlike other clinics where you are like in an assembly line. Every interaction with Dr. Sue is a positive experience! Very impressive doctor! read more

I started seeing Dr. Eric Sue about a year ago after being referred to him by my ENT. I cannot express what amazing experiences I have had with Dr. Sue and his office. He has helped me, followed up, taken my phone calls and has always been there when I needed. He exemplifies qualities Doctors should have but don't always. Thank you for putting up with me Dr. Sue, it is always a pleasure seeing you (Sick or not!). read more

Love Dr. Sue. He is the most personable, caring doc I know. Thank you for always getting right back to me. You are the best!

I highly recommend Dr. Eric Sue! I have seen him a few times this past year for pre-op appointments and he always makes me feel super comfortable. read more

We recommend Dr. Sue to everyone. He's knowledgeable, personable and takes his time to understand your situation. His practice is amazing - you are seen at the time when your appointment is scheduled for - no waiting! They are also great w/ email on follow-ups and contacting pharmacies for prescriptions. All doctors should take note of the service level he provides! read more

Please note that you cannot actually make an appointment with Dr. Sue unless you were referred there by an existing patient or other physician. On the phone, the receptionist will ask you for the exact name of the person referring you or will not let you make an appointment. I was also informed that they plan to discontinue any acceptance of private insurance starting March 2020, so be warned that it is not easy (or cheap!) to get an appointment here. Very disappointing as I heard (and read) great things about Dr. Sue and was excited to find a great new primary care physician. read more

Had the worst experience dealing with Century City Primary Care. And the worst of all was the girl answering the phone. Think her name is Kim. She was very rude and bitchy. Not helpful at all when discussing my insurance and kept interrupting me as I was talking. Can just imagine what a pompous jerk the doctor must be to have staff like that!!!! read more

Dr. Eric Sue is the WORST doctor I've ever experienced in life. From jump I told him that I had severe anxiety he wrote me a script for my anxiety. From there he then prescribed me an medication that induced my anxiety attacks I had 5 in two days. When called on it, and I questioned him he doesn't like that and actually "fired" me as a patient. I never cursed at him. I simply asked him why he would prescribe me a medication that he knew would induce anxiety. He did not have an answer and said he will not be questioned. He took zero responsibility for his actions and the medication that caused me to have severe anxiety and he simply didn't give a damn. DO NOT GO TO THIS DOCTOR.All he had to do was apologize and own up to his mistake. This is a TERRIBLE doctor. Complete A**hole read more

Dr. Sue is the best! Very nice, very professional. I made an appointment for a physical and was in and out super quick. I loved that they gave me a little goodie bag, including a bottle of water and almonds, since you're asked not to eat before hand! Parking is on site and you pay afterwards in the main building lobby. I will definitely be back to see him. read more

I value my health and preventative medicine is my highest priority. I have been looking for a strong diagnostician for some time and I was about to give up when my dear friend referred me to Dr. Eric Sue- he was highly recommended. My experience was 10 stars. Very thorough, comprehensive and personable. I was highly impressed by Dr. Sue's knowledge. It was easy to communicate with him and get clear answers to my questions. He took detailed notes in my medical record and asked a lot of questions regarding my health. The appointment never felt rushed and I felt that Dr. Sue was committing all his attention to me during our appointment. I am relieved - I have found a doctor I trust to monitor my health throughout the years. read more

This is a great medical practice and a smooth office experience too. No sitting around with a clipboard in your lap filling out the same information over and over. The assistant you sit down with has almost all of your information already based on your insurance information given over the phone, and everything is done electronically. I got examined by both doctors and was given a quick diagnosis. I was given a lot of personalized attention and only wish I lived closer so I could make this practice my primary one. Well, I might just do that anyway they were so good. I was referred to this practice by my OB/GYN and was able to get in to see them right away. Highly recommend. read more

I am a new patient. But, so far, I'd give Dr. Sue five stars. I really loved my last doctor but he decided to do the concierge style plan. So, I had to seek out a new doctor, which can be scary. However, I think I hit the jackpot with Dr. Sue. For my first visit, he was extremely thorough. We spoke extensively about my health history and health goals. I had a full physical and heart/lung area x-ray. He was agreeable with my desire to avoid medications (especially antibiotics) unless they were absolutely necessary. He was easy to talk to yet always professional. I also really appreciated how open he was when I asked him about his own health. He had a procedure done that I may have to have someday in the future and it was great to hear him speak about his experience from both the doctor's point of view as well as a patient. After my visit, I emailed asking for a few referrals. I needed a dermatologist and such. His office replied within 24 hours and I've really had a great experience with all of the other medical professionals he suggested. read more

I was about to lose my health insurance and wanted to have a physical and blood panel done before my 26th birthday. My boyfriend recommended I see Dr.Sue and I'm so glad I did! He was patient, thorough and extremely likable. He discovered I have low iron and recommended a supplement that has me feeling so much more energized during my day to day! Will recommend all my friends in the LA area to him. Thanks Dr.Sue! read more

Best doctor. Responsive and compassionate. Really listens to your needs. So glad to have him as my doctor

Was getting over a cold when I got hit with a second onslaught of symptoms. Called Dr. Sue and he was graciously able to fit me in on short notice before the holiday. Amazing bedside manner and even followed up with me a few days later. Will be our family doctor for life. read more

I really like Dr. Eric Sue and his staff. I found everyone very helpful. My mom went to Dr. Sue before me, she is really picky, and she loved him as well. read more

Dr. Eric Sue is the best doctor I've ever been to! He gives true one-on-one attention and you will never feel rushed. He sees only one patient at a time and kept his focus on me at all times. Dr. Sue is very likable and intelligent guy. I felt more like I was seeing an old friend then going to the doctor. I had a wellness exam so I had the full check-up with blood work and urine test. I also had a flu shot. Nothing hurt at all and it was very thorough. Instead of a classic hospital gowns they had a nice seersucker robe and some comfy socks. Penny at the front desk was very nice and helpful. All-in-all I will highly recommend Dr. Eric Sue to any of my friends and family. read more

Dr. Sue is punctual, attentive, and knows what he is talking. I did not have to wait for my appointment everything was simple and smooth. I'm not sure if he is concierge but he defiantly gives you that feel and impression due to his excellent bedside manner and office staff might I mention as well. I glanced at a couple of comments before coming in and chuckled a little bit. When you go to a physicians office your going for their advice, expertise, and judgement. Why would you question someone who went to school for 10+ years for? If your looking for fast food type service don't go here this is health-care not Mcdonalds or Taco Bell with 1$ menu items specials. I did not have to wait for my appointment but even if i did have to wait who cares this is health care? What am i going to get upset and rush someone elses appointment? If your looking for help and need guidance to get your life back together for whatever health problems you may experiencing then go here. You wont leave the office scratching your head wondering whats going on. Top Internist in Los Angeles and all of SOCAL as far as I am concerned. read more

Dr. Eric Sue is simply the best. He is extremely thorough, knowledgeable, and extremely kind. Amazing bedside manner. I have been seeing him for years and I am very grateful to be under his care. His office staff is also great. Wonderful practice. read more

Dr Eric Sue is the most compassionate physician I have ever dealt with. He is a chip off the "ole block." His father, Dr. Ron Sue taught him well. And I am glad to be a patient of his. Dr. Eric Sue listens carefully and discusses any and all issues I bring forth regarding my health. I am in capable, caring hands with this physician. Lucky me. read more

I've never had a primary doctor that I always rave about to people. Extremely thorough, thoughtful, and professional. Everyone in the office is lovely. I always get lab results immediately. Dr. Eric Sue is a great doctor! read more

I have been to Dr. Sue several times now and each time he has been great! He is super attentive and caring. He takes his time to really listen to you and I never feel rushed when I see him. I am a huge worry wart and am pretty much a hypochondriac, but Dr. Sue always manages to calm me down. He also goes above and beyond most doctors. For example, I had first seen him for a pre-op clearance and weeks later, he surprisingly gave me a call to check if my surgery went well. It's rare to find a doctor who does that! Also, some doctors take weeks to let you know lab results, leaving me with lots of anxiety, but Dr. Sue has always been really quick with providing it for me. He is always very thorough with explaining the results as well. I can truly say that I have found THE doctor and am definitely recommending him to all my friends! :) read more

I'm a physician that has worked with Dr. Sue. He has helped me with several patients. They have all had only great experiences and have thanked me for the referral. His diagnoses and treatment plans have always been spot on. His commitment to me and my patients has been unyielding. I highly recommend him. read more

Dr. Eric Sue is the son of my doctor of more than 20 years. When Dr. Ronald Sue was on vacation, my son was injured and was in the surgical intensive care unit. Dr. Eric Sue was there for us and made sure that my son was well taken care of. When we met Dr. Eric Sue, my son gave him the ultimate compliment. He said that Eric was just like his father Dr. Ron Sue! The legacy of amazing doctors with the last name of "Sue" is alive and well. If you need a phenomenal Doctor, become a patient of Dr. Eric Sue before he is too booked to take any more new patients. read more

Best experience I have had with a doctor, very little waiting, prompt call backs and follow ups. I really have nothing but the best to say.

Dr Sue is wonderful! He is very responsive and caring towards his patients; following up to see how they are doing after office visits to make sure everything is progressing as expected. His office staff is very nice and does their best to accommodate you into the schedule even if it's that day. read more

Dr. Eric Sue is an amazing doctor. He really takes the time to listen to any problems and explain everything to you. If you call with a question, he will actually speak to you. Everyone in the office is great too. Could not recommend him higher. read more

Dr Eric Sue is a great professional who genuinely cares about his patients' health. Recently I visited his office in Century City to do all the pre-ops exams for my upcoming surgery to the lower back and he spent a lot of time with me answering to all my questions. Once I was at the hospital he was checking on me every day taking my vitals and overall I talked to him more than to my surgeon, but it was ok because they shared information and they both knew my overall picture every day. read more

Dr. Sue is such a breath of fresh air. I have been looking for a new doctor for 3 years since my internist retired. He's the perfect meld of old school personal with modern medicine. Great bedside manner. I felt heard and understood, NOT like I was just a stop on the patient train as with all of the other doctors I tried over the past 3 years. I'm so relieved to have found him and his office. His staff are all lovely. They were all friendly, sweet and patient. I didn't feel rushed at all. This office is a rare find! Calm and zen like. For sure, my permanent go to doctor! read more