Now that one year has passed since my first (and last) horrible appointment with this nasty doctor, I thought I would write a review. I thought about writing a review here for a year but the experience was so upsetting that I have simply procrastinated.
What a dreadful doctor. He was unpleasant, cold, UNCARING and he fraudulently charged me 4 times the amount that I had been told in advance. I paid $1,245 out of pocket.
I made the mistake of making an appointment with this doctor after another doctor's assistant recommended him. Enayati is/was her personal doctor, so I was not referred to him by my actual doctor, as it says on the invoice. She had even called his office and in detail explained my issue and the help I needed. So Enayati knew exactly about my case before I saw him. Or at least he should have.
I made an appointment with Dr. Enayati for June 10th, 2019. The appointments for new patients were 30 minute slots, according to the woman who scheduled the appointment for me.
On June 03, 2019, I made a phone call to Enayati's office to ask about the fee for the consultation on June 10. See the photo of the screenshot of the phone call. I told the woman to whom I spoke that I needed to know the exact consultation fee, since I would be paying out of pocket. She said that the consultation fee for "new patients" is $300. I was fine with that.
On June 10, 2019, I had the appointment with Dr. Enayati. He walked into the room exactly on time. He seemed cold from the second he walked in. He listened, never smiled, clearly decided that he did not like me and showed no enthusiasm in my case. He listened and took notes and decided in the end that he could not help me. He actually seemed annoyed over that I was there. All he did was to suggest a urine sample.
As I walked out of his office I looked at my watch. I had been in his office for exactly 44 minutes. This means that the appointment went 14 minutes over the 30 minutes that I was initially scheduled for. I immediately had a urine sample, which a nurse administered and which took an additional 2 minutes.
After the urine sample I was sent to the reception to pay. The receptionist looked kind of embarrassed when she showed me the invoice. She could not even bring herself to say the amount out loud but she pointed to the sum on the paper. It said ONE THOUSAND TWO HUNDRED FORTY FIVE DOLLARS! That is $1,245!!!! I was totally shocked. I told the receptionist that I had been told $300 as a new patient over the phone but she said that it was $1,245. She looked sooo embarrassed, as if she also thought that it was not right.
If you look at the invoice that I have attached as a photo, Dr. Enayati had decided, without discussing anything with me in advance, to charge this appointment as a "detailed wellness consult" and charged ONE THOUSAND DOLLARS, $1000, for that.
In addition to that I was charged another $245 for the urine sample.
What a total fraud!
Seriously? I called in advance to ask for the price. I was told $300 and specifically told that I would be charged for a consult as a "new patient". I walk out of there, having run 14 minutes over the scheduled 30 minutes, and he charges me $1000 EXCLUDING the urine sample, which was an additional $245.
This is such unbelievably horrible behavior of a doctor!
I ended up taking my phone up, transferring money from my savings account to my checking account and paid the full sum, then and there. The reception area was full of people and I really did not feel like making a scene right there, although in retrospect I wish I had. I should just have refused paying anything more than the $300 plus the urine sample.
Literally on my way home from this god awful appointment I got a text message from Enayati's office, asking me to rate the experience. See attached photo. I responded a few days later by saying that I rate it a zero since I was quoted $300 but instead ended up being charged $1,245. The response was "who quoted you $300?". I decided not to respond to that since I did not know the name of who I had spoken to on June 03 about the fee.
My claim that I was quoted $300 should be of NO surprise to the staff since it clearly says on the invoice that the consult cost is $150 - $400 for a new patient.
To sum up, it says on the invoice that a detailed consultation for a new patient is $300. I was, as a new patient, charged for a "detailed wellness consult" and paid ONE THOUSAND TWO HUNDRED FORTY FIVE DOLLARS!. This is total and utter fraud. It is simply disgusting!
I had a nasty experience with an uncaring doctor who decided he could not help me. He knew in advance why I had come to see him, since the person who referred me had called his office and explained in detail what I needed help with. Why did he even take me as a patient if he knew he could not help? I assume to make money! I paid $1,245 for nothing.
No wonder he calls himself "Caring MD" - that should be a warning sign right there. read more