Should have switched to Westerville Dental years ago…read more Pleasant, friendly, capable, nice office. Considering it's a dentist, very good experience.

I think some people are kinda like me and a little insecure about their teeth and where they go but…read moreI never felt that way when I came here. Dr. Stephen Malik is thee best dentist I have ever had in my life. He cracks me up and is absolutely hilarious you'll sure to have a good laugh if not a wonderful smile. On a serious note, I'm surprised he's not famous, his work is on a next level. My smile is amazing thanks to Dr. Malik.

To say I'm frustrated would be an understatement. I scheduled a consultation for my 11-year-old…read moredaughter regarding an expose and bond procedure for an impacted tooth, and we waited nearly a month for this appointment. I took my daughter out of school and provided the necessary X-rays from our orthodontist, only to be informed that additional images were required. After finally seeing the doctor, I was then told that this office does not offer sedation for children and that we would need to go elsewhere for treatment. While I appreciate being informed of this, I am incredibly frustrated that this critical detail was not discussed when I initially scheduled the appointment. A few simple questions at the time of booking could have saved us both time and money. I was unaware that not all periodontists offer sedation, and this lack of communication made the experience feel misleading. To add to my disappointment, I was told--without any real concern--that I was still responsible for the estimated consultation fee, despite the fact that the office was unable to provide the necessary treatment. This entire process was a waste of time and money, and now I have start over with a different provider.

Dr. Hamal is excellent. I came to her with an emergency...She discovered extensive root decay where…read morean older molar crown had popped off after the second time it was cemented (by a previous dentist.) It was a difficult case. She was surprised I had not felt more discomfort from the infection before coming in. She worked for quite a while to remove all of the decay, as it was a hot mess. She kept the area pain-free for me during the procedure. (And...bonus...I had more energy once my body was not fighting that infection.) Afterwards, she presented me with options about what I could do next. I opted for a dental implant. Her wonderful, efficient staff presented me with an accurate estimate, explaining how and why any treatment charges were slightly more than my dental coverage. (It's nice to know this information in advance.) Again, each subsequent procedure was painless. In my case, there was minimal swelling and bleeding. I'm sure each patient's gum condition and healing outcome is different, but I would trust Dr. Hamal to be able to navigate those differences. She is practical, empathetic, forthcoming...an experienced, skillful professional. I highly recommend her.

I should have written a review years ago, i have been a patient of this practice for years,…read morestarting with Dr. Miller Sr. I went to them because i had my adult braces finally removed after 2 years. I wasnt cautious about cleaning my teeth while i still had them on, i was close to developing periodontal disease, so my then dentist recommended Dr Miller Sr. I went through a number of in office surgeries, there was absolutely no pain, and the dr and his staff were always checking on my progress,. Now, as a precaution, i alternate teeth cleanings between my dentist and the periodontist. Dr Miller, Jr and his staff are all Stars!!

My dentist recommended Dr. TJ Miller for a dental implant. The office was nice, and the procedure…read morewas as comfortable as it could be. I was in regularly for follow ups after the initial implant, and they were also very timely, and got me in and out quickly. Dr. Miller's assistant (I don't remember her name) was always so pleasant to speak with.

Highly recommended from three very reputable dentists. He is well known in his field for his…read moreexperience & expertise. My experience with Dr. Stoner & his team was excellent! His staff made sure I understood every minute of the procedure. Sedation - I had extensive work done so I chose sedation. Best medical experience I have ever had. This was my second procedure with Dr. Stoner. From the consultation to the final appointment, everything was handled with incredible care, professionalism and genuine kindness.

Had the vibe of a car dealership. These people are more into selling product than helping people.read more

Dr Metz was fantastic in helping me with my implant! I was nervous and he and his staff made me…read morefeel very comfortable

If I could, I will definitely give this place a ZERO star. I don't think they deserve any stars…read more This is the rudest dental clinic I have ever been to in my entire life. I went to my appointment today at 3:25pm (scheduled at 3:30pm). They kept me waiting till 3:43pm and then finally started to take my x-rays. For some reason the dental assistant was obviously working with an attitude. I checked emails on my phone a few times when she was setting up the x-ray machine and she was like "Maybe you should reschedule to another appointment because I cannot do the x-ray when you are on your phone." This is simply wrong. I checked my emails before she actually started to do my x-ray and she was all acting like she were my mom and threw her attitudes at me. I did not argue with her on this and just followed her command to finish the x-ray. She said doctor will be with me in 10 minutes. I waited for 20 minutes there but I need to get back to attend a work meeting after this appointment so I asked the receptionist how much longer should I wait (my intention was if I need to wait longer I can probably come back later for the results). For some reason this dental assistant heard what I'm asking and started to lose her temper. She almost screamed at me with a very loud voice saying "There are someone before you who needs doctor's attention". I then said "Maybe next time you guys can schedule the appointment better so no one's time is wasted." She said "Oh you think your time is wasted? What about our time?" I further explained "That's not what I meant. I just said maybe you guys can schedule fewer people together during the same hour so we do not need to wait that long." Then she started to misinterpret my words by saying "You think your time is more valuable than others?" Then she said she is out and there is no way she will handle my case... I left the clinic afterwards. I feel I'm not treated with respect. I raised my valid concerns but she thought I was attacking her for not doing her job well (which is kind of true as well). I think she is very unprofessional. This is a country of free speech. I'm a customer there and I cannot even express my own honest opinions? What kind of place is that, a clinic inside a prison? For god's sake it's me paying them for my service, not the other way around. If they keep treating customers like this, well, good luck to their business! BTW, they have only one doctor, one dental assistant, one receptionist working there but I saw at least 4 patients either waiting in the lobby or waiting inside the room. I don't think they ever respect customers and value customers' time. I will NOT recommend this clinic at all!

Dr. Stehle on 3600 Olentangy River Rd. in Columbus OH is a great Periodontist along with all of…read morethis staff! I have been going there for a while now for cleanings and I also had gum surgery. He is very diligent and attentive to patient needs and all of his staff are very caring.

I had to visit Dr. Stehle under less than ideal circumstances: in need of a gum graft. I was able…read moreto get in for my initial visit within two weeks of calling and my surgery was scheduled one week later. Dr. Bill Stehle owns the business and is willing to work with patients by offering flexible payment plans based on the patient's need. He carefully explained what was going on in my mouth, what some causes may be, and what the solutions were. He told me exactly what to expect regarding the surgery, and now I'm one week post-op and doing great! I would definitely recommend this practice to anyone needing gum repair!

I feel that I need to take the time to write a review of my dentist to try to convey how awesome…read morethe whole office is. When I was finally out of the clutches of OSU student health, and looking for a dentist of my own I had a sneaking suspicion that I had approximately 75 cavities (at least). I went to the googles in search of someone able to handle my multiple dental issues. I saw that Dr. Baloy was the team dentist for the Columbus Blue Jackets, and looked no further. I figured if he could handle hockey mouths, I'd be no problem. From the very beginning, I felt welcome in the office. The staff is SO nice, and no one judged me for having at least one cavity in each quadrant of my mouth (sure they gently suggested perhaps I should learn to floss, but it's their job!). Dr. Baloy did a fantastic job tackling the cavities, and referring me to an endodontist AND a periodontist (I'm telling you, my oral hygiene is not that bad, it's genetics!) when needed. The office is set up to be very open and airy and there are lovely photographs to stare at while you're waiting for your gums to get numb. To summarize - Very nice, professional staff; great service; bright and clean office. It makes going to the dentist not that bad after all.

I have been trying to get my teeth for 1.5 years. they have not finished the job and I have over…read more25,000 in this and I have had nothing but problems

The wonderful peoples at this office saved the day again!! I am new to the area and had a bridge…read morecome lose about 2 months ago...then just the other day I had a crown pop off. Both times I had no insurance and I knew I would have to pay out of pocket. Both times they took me in right away.. I was in and out, no problems! Pretty affordable and everyone was really nice and professional.

I have had 4 appointments with this dentist, and I have some mixed reviews, this location for me…read morewas like having a brand new escalade with a engine, but needs some new tires, and sparkplugs. I came on my first visit I was completely impressed by the atmosphere, they even have charges for your cell phone if you need it. I sat down in the lady kept asking me if I have insurance, I informed her that I did but she keep asking as if she didn't believe me. Then Kelly took very through x-rays and she knows how to put you at ease as if you are at Disney world. The people here are great, but some rough patches with communication. It was discovered that I needed a lot of work done, including a root canal, which I feared would be the case. So I set an appointment to get this done, but I set an earlier appointment to get the crown done, so that I wouldn't lose the filling I had from A previous time. So when I can to the appointment, the lady said okay, I understand we are doing a root canal, and clean the left side of your mouth. and was confused because I was there for something completely different, I think one of the things that should be done is have something written out which plan of action is being taken at each appointment, so their is no confusion, especially in cases when their is a lot of work to be done. They made it work with my insurance, that is the thing that I am most grateful about this place, Dr Papp is legendary, I have a maybe a handful of dentist in my life, and from my experience, he is truly, a cut above the rest. when I went to my 4th appointment, the root canal that final got done, was a supper-smooth process, he dialogs great with customers, and he is world class. If you get a choice I would go With "big papa!" That's what I call him in my head. This location doesn't discuss preventive care much with patients, so it is important to make sure you ask them, to keep the work they do intact. If you make an appointment, they will not leave you in the dark, the with email you and text you often to remind you, so they have great follow-up, But If you can't make an appointment let them know because they have a big customer base They bake cookies fresh every day so they definitely make an effort, to make a great atmosphere, But just a few things to work out.

I felt more welcomed at by Dr. Lordo and his excellent team than I have at some family get…read moretogethers! This team goes out of their way to roll out the red carpet for their clients, even folks just coming in for a cleaning. I have had lots of trips to the dentist since I was knocking my teeth out as a young kid, and I have moved a lot. As such, I have been to many dentists in many states. I have a dental implant, which also requires additional expertise by whomever is treating me. Although I am not a nervous patient, I go out of my way to research a dentist before I try them. I had been seeing one dentist since I had moved to Columbus in 2014, but was inspired to change after that dentist kept trying to sell me optional cosmetic stuff I didn't want AND began the practice of charging hundreds of dollars to insure their normal work (fillings, etc.). After many hours of Googling, Yelping, and cross referencing some other dental websites, I made the decision to try Dr. Lordo's office. Trish, the care coordinator, took the time to discuss my dental insurance coverage in depth. While I am rather well-versed in dental coverage because of having so many procedures done, I was happy she made a point to emphasize this before I even sat in the chair. I have had times at other dental offices where I have had to stop people from doing things and ask, "Hey, is this even covered by my insurance?" Trish indicated the practice takes pride in being absolutely transparent and I could tell from this initial interaction they meant what they said. Also before the appointment started I was given a formal introduction to Dr. Lordo and Dani, who would be my hygienist. They all listened as a team as I talked about why I was coming to them. They made a point of taking genuine interest in what I did for a living (which is not exciting), which was very sweet of them. Next, Dani did my cleaning. Again, I have sat through dozens and dozens of cleanings, as I have made a point of going to the dentist every six months for a cleaning for many, many years. I drink coffee, tea, and wine-- everything that stains your teeth--so there is always some scraping to be done. I didn't realize quite how rushed the cleanings I have received in the last couple years had been until I had the pleasure of Dani conducting my cleaning. She took the time to really do a super thorough and excellent job. Even now, a day and a half later, I can notice the difference. Finally, Dr. Lordo did an initial exam. I had been feeling like I might have been starting to clench or grind my teeth in my sleep within the last year. My last dentist didn't say anything. Dr. Lordo and Dani both noticed signs in my mouth that this might be happening. Even better, Dr. Lordo explained why it was likely happening. And even better than that, this explanation didn't result in Dr. Lordo and his team trying to sell me an additional service or procedure. We discussed monitoring it and we discussed what additional signs should move me to seek treatment. Dr. Lordo also pointed out a few things in my exam that, while likely benign, he suggested I touch base with my primary care doctor about. This signals he understands dental health is connected to a person's overall physical/mental well being. Dr. Lordo's team also followed up with my previous dentist to find out what kinds of x-rays they could obtain from them. They could have insisted on taking these x-rays themselves without going through the trouble so they could charge my insurance. I appreciate them saving me the room in my deductible and saving me needless exposure to x-rays. My cleaning concluded, I made my appointment to come back in six months and went on my way. I was already very pleased with my whole experience. Then, about 5 minutes after I had left the office, I got a voicemail: it was Trish, the care coordinator. I had mentioned off hand when we were chatting initially I was thinking about getting some supplementary dental insurance through a carrier that offered such a program. Trish mentioned some of their current patients used policies at that carrier, and offered to try and find me examples of the policies she had seen from them. I said that would be great, but didn't expect her to take the time to find it on the spot. Trish's voicemail said she had found the paperwork and she was going to send it to me. This afternoon, one day after my appointment when my mail arrived, the paperwork was there! Dr. Lordo and his team have impressed me with their level of service, their expertise, and their genuine care. I would highly recommend them to anyone.

I was scheduling an appointment for a cleaning and was asked for insurance 3 times! I was not…read morenotified by this dentistry team that I was not in network til after treatment and billing to check out. I asked front desk and no one had a explanation or would admit it was a miss. So they just bill out of pocket then advertise in house insurance to back up your own in the future. Very unsatisfied and will not be returning due to the lack of communication and no accountability.