Unaccommodating, completely unhelpful. 48hr cancellation policy is a joke. I had been looking…read moreforward to my appointment for almost 2 months, then an emergency came up, and I have no vehicle, so I called more than 24hrs before my scheduled appointment (promptly after becoming aware of my current situation) to cry for a reschedule, and the very 'manner-of-factly' secretary just kept preppily explaining, "well that's our policy and you were aware of it, bc it is in your paperwork, so we'll be billing you $50 if you decide to cancel/reschedule at this point." I looked at my forms, and it does specify that you must make changes prior to 48hr window, but NOWHERE does it state that you will be billed for $50! No where! I can't believe how unhelpful this office staff is. I don't miss appointments that I schedule, and I am very punctual! I own a business and work full time, and make my appointments. This was an extenuating circumstance, and I was nicely asking for help. Now I am completely uncomfortable with even going (which I'll have to Uber there or find a ride-as a 32yr old grown woman), and have never felt so triggered or violated by having to go through with an appointment at an office that clearly doesn't value it's patient more than the almighty dollar bill. Dentistry in Ohio is hard to find quality care from. I NEVER had such an issue back in California, and I am no snowflake. But to have to go through with this appointment now and not want to be out $50 (bc let's face it, who can afford that), it's such a violation, and it makes me feel sick to my stomach. Shame on you Maxtown Family Dental. You clearly have no concern over patient care.

We had the worst experience with Michelle from the office. Dr.Ulm has been nothing but nice and…read morefriendly to us and my son liked him. We had been at this practice for around 4-5 years I believe. My husband had a bad experience with her and her attitude in the very beginning and he changed to another practice. My 4 year old son and I had cleanings last month. Our dental insurance had changed. I didn't realize that they didn't have the new info. (Shouldn't they ask when you arrive anyway? Michelle told me "No".) When they called after the appointment, I gave them the info that I had for the new cards (the same info my husband gave to his dentist and everything was fine with them). Then maybe 2-3 weeks after our appointments Michelle called me with the worst attitude, absolutely zero customer service. I was completely taken aback that someone would call one of their customers and treat them like this!! I decided that we were changing dentists and then actually received a note in the mail asking us to leave them. Talk about shocked!! I have no idea what Michelle told the dentist- but never in my dreams would I have ever expected to be called and spoken to as this woman did me. I wanted to give her a little grace and think maybe she was just having a really bad day... but after this letter I decided to write my honest review about how we were treated at this practice... for having a change of insurance due to a job change.

I never leave reviews but I was so moved by the care I received, I felt I had to share! I would…read morehighly recommend this dentist. I have never had such excellent care. They truly know their craft, are incredibly accessible, and knowledgeable, and care about their clients. I was in great hands!

Absolutely EXCELLENT experience every single time!…read more I found this place by searching for a holistic dentist in the area and based off the website information and reviews chose to see Dr Firouzian. The office is absolutely gorgeous. They really take the time and effort to make the experience as pleasant as possible. My first visit was because I needed a crown replacement, so just jumped right in to the full dental experience on this one! The patient beds/chairs are comfortable and I was given some headphones with relaxing music while they worked. The whole process didn't take too long and it was as painless as it could be! I've been back several times, both for cleanings and additional work. They got me in quickly for an urgent pain situation a while back and remedied the situation right then and there, thanks GOSH*! All the staff and docs are very friendly, professional and welcoming. Mike is awesome and quick with the cleanings! Dr Simon is a great addition and very good with checking in during work to make sure the patient is comfortable and doing ok. Will be going strictly to this dentist from now on!!! Would highly recommend!!!

About a year ago, my sister called me stressed to the max because she broke a crown and couldn't go…read moreto the dentist unless they were open on a Saturday. She was so busy at work that just thinking about having to find a new dentist was daunting. I jumped in and offered to find one. She was working in the Worthington/Westerville area at the time and after a quick search on Yelp, I found this place. She called them right away, was able to see them right away, and was blown away by the experience. Flash forward to about a month ago when I ended up having to find a new dentist. My sister reminded me of Westerville Dental so I gave them a ring and had a very similar experience. I was able to get scheduled that same week and the staff was incredibly friendly. Along with my bi-annual cleaning, I opted for the Zoom whitening. I can definitely say that it was worth the money. If you need a new dentist, look no further.

First time patient at Westerville Family Dental. You can tell the team is close and fosters a…read morehealthy and positive work environment. Everyone I have encountered is friendly, knowledgeable and personable. Moving states and finding a new dentist is a daunting task but it has been a smooth sailing process! The facility is clean, open and welcoming.

Dr. Devese did an implant for me a few years ago. Loved the entire experience from start to finish…read more Highly recommend him and his staff!

Dr. Devese is jovial and kind. His staff are fast and efficient, while still taking the time to…read morelisten to my concerns. The office is clean and bright. I trust everyone there and know that I am in good hands.

Should have switched to Westerville Dental years ago…read more Pleasant, friendly, capable, nice office. Considering it's a dentist, very good experience.

I think some people are kinda like me and a little insecure about their teeth and where they go but…read moreI never felt that way when I came here. Dr. Stephen Malik is thee best dentist I have ever had in my life. He cracks me up and is absolutely hilarious you'll sure to have a good laugh if not a wonderful smile. On a serious note, I'm surprised he's not famous, his work is on a next level. My smile is amazing thanks to Dr. Malik.

Love this dentist and the office staff, too! Dr. Brian is very gentle, caring, honest, and always…read morereviews costs up front so that there are no surprises. The hygienist always does a phenomenal job and the receptionist is friendly and personable. Love that the office offers evening hours. Highly recommended!

What more can I say about Dr. Brian & staff? I've been going to Dr. Brian now for 4 years And he's…read more given me my smile back. Him and his staff are just the best. Dr. Brian is very personable, he knows his work, and he's a perfectionist--just like me! Thanks Dr. Brian, you are simply amazing!

I cannot imagine going to another Dentist Office than Dr. White's. I have always been treated with…read morerespect and kindness. My hygienist had lost her mother and was unavailable to keep my appointment. The hygienist and office staff bent over backwards to get me into another slot, which they did. Further, I needed to have a crown replaced. I was a bit nervous and Dr. White and her staff were so kind and gentle and took such great care of me. I needed to call the office because I had been experiencing pain in my inner cheek area. I was treated with respect once again and my issue did resolve itself. I am blessed to have Dr. White, Gloria and the entire staff. They work for your comfort and always succeed. Thank you.

Wonderful group of people in this office! Very knowledgeable, friendly and will ease any fears and…read moreanxiety you may have in a dental setting. I trust them with my kids and would recommend them to anyone looking for a dentist.

This appointment was my daughter's first at age 3. I wasn't sure what to expect but had an…read moreoutstanding visit and my daughter felt very comfortable. I loved that they had a handheld mirror so she could see, offered her colors and flavors, toy at the end and we're SO PATIENT explaining how the polisher, water and suction would work. She didn't get squirmy and I'm grateful so she won't associate the dentist with a negative perception. Everything was explained to both of us. Options for fluoride or fluoride free. Great kids toothbrush!

I went to North Star during their Veterans Day. They offered free cleaning, Xray and filling which…read morewas extremely valuable to me since it's been some years coming to a dentist due to insurance. After receiving 2 filling due to cavities I was in serious pain but was told it should go away in a few days. 2 weeks later I'm still waking up in extreme pain and discomfort. We made another appointment and came in to talk about doing more work on my teeth but they don't accept my insurance. But I was glad to pay out of pocket and told them. That was the whole reason we came here because they told us to come in for a consultation. I was then told by that they could not accept me because if the government found out that they did work on me they could get in to trouble. Wait! What!? Now remember I'm deaf but my hearing girlfriend was there to interpret for me and we both sat there in shock about this information. My insurance is not Medicare or Medicaid. But I am being turned away for a reason I still can't wrap my head around. Because we were told they would get in trouble by the government if they found out North Star did work on me. Right before we left the agreed to at least look at the tooth that was causing me so much pain. I will say they were very helpful in trying to find me a dentist that might accept my insurance. As well as a specialist to perform a root canal. We did appreciate them at least for genuinely being helpful in that regard. I walked away sad because this was the place I honestly felt at peace with and wanted this to be my go to dentist.

I had a deep cleaning by Catrina. She was very professional and caring while making sure every…read moretooth was cleaned below the gums and keeping me comfortable. My teeth have never been this clean. She also gave me good advise to keep them that way. I will definatly be seeing her again. The office staff were also a big help and very friendly. Great people. Bruce Barber 614-206-6083 firesafety21@gmail.com

I highly recommend this dental practice . The staff is friendly and accommodating. The staff is…read morethorough, patient, extremely competent and compassionate. Every step of a procedure is explained and patient comfort and patient satisfaction are top priority.

I hate going to the dentist but I love coming here. First of all, the office itself is so nice and…read moredecorated beautifully. You don't feel like you are in some fluorescent lighting hellscape that some dental offices feature. Everyone who works here is so sweet and friendly. They all seem happy to be working at this office. I'm a woman and I prefer female dentists and hygienists and that is what they offer here. Anyone can go but this place just feels especially for the girlies. If you know, you know. I get my cleanings and checkups and I get masseter Botox done. I grind my teeth at night when I sleep and this has helped me stop without the need for a night guard. The prices are reasonable and they have an in house membership plan that I use. I've been to a lot of dentists but this is my dentist now and I'll be going here until the wheels fall off.

You are welcomed with a friendly, very pleasant office, lovely modern comfortable seating. The Dr…read moreand staff are all very relaxed and ready to work on you and with you on whatever issues you may have concerning your dental needs. I've had many!! I always am happy with what I've had done, and not dreading a return visit. I highly recommend Olentangy Modern Dental. My husband and I both go here and feel the same way.