Our dog is now 16.5 after working with Dr. Brown, Chelsea, and recently Ruby for 7 years (and…read moreongoing). Our dog has had many ups and downs, a couple ER scares, and Dr. Brown has patiently walked me through all of anxieties that come with loving a geriatric soul dog. In my mind, you're paying for time - his time, which he's generous with, and more time with your pet. It will always be worth it. I trust this team implicitly and hope they know what kind of impact they've had on our lives by giving us so much time with our dog and helping her live a good life.

No one picks up the phone during business hours. Called at least 5 times on different days…read more It is a real struggle to communicate with the vet tech. Common sense is not her strength; for appointments (can only be booked by email), she only gives days of availability not times. She rarely responds to emails in a timely manner, even when it involves medications for example that need to be received in a timely way. It is very stressful playing phone tag with her or reminding her to respond to emails. I really like Dr. Brown, but I cannot imagine how I can rely on this clinic when my pet is having an emergency and there is no one to speak to. Voicemail directs emergencies to a third party. It would be terrible to be unable to reach your veterinarians during an emergency. Their physical address maps to a UPS or a rug store so you can't go in person for an emergency either.

We've been coming to El Cerrito Veterinary Care since our dog Mango was a tiny puppy doing her…read morefirst wellness exam. We've consistently had Dr. Fernandez as Mango's vet until most recently when Dr. Vi has been filling in the appointments. Both of them have been great. As they are both patient, kind, and really thorough about walking us through different concerns we've had as they arise. And aside from 1 vet tech whom we met very early on who seemed to exhibit zero bedside manner nor patience with Mango when she was very young, all the rest of the techs and staff here have been a pleasure to work with. And that one tech doesn't appear to work there anymore (not surprisingly) as we've never seen him in any visits since, so it all works out. One thing of note though, El Cerrito Veterinary Care now offers their own online pharmacy. So as a result, they will not accept phone/email requests from other pharmacies confirming prescriptions. Instead, you'll have to ask for a written prescription during your visit.

Very disappointed with this vet. After taking our dog for the last three/four years, we were…read morenoticing that they kept trying to add labs and other work to our dog that didn't seem necessary. We know this only because we went to other vets and we were able to get what our dogs need and not be overcharged for things that they didn't. We recently went to visit El Cerrito veterinary care for a few regular procedures that our dog needed to get done. These procedures were done in the past without sedation, using a muzzle. To our surprise, we were told that the doctor recently made a note to sedate our dog for any further procedures. Our dog has not been sedated for any of these minor procedure in the past. This is an additional charge that we did not want to pay for because it did not make sense. We have been bringing our dog in for the same exact procedure for 3 years now, and a muzzle was always used. Unfortunately, we're noticing that they take advantage of the fact that people would pay anything to take care of their dogs and throw in additional charges. We were quoted $150 before went in for the appointment, and when we got there, we were told that with the sedation we would be paying close to $500. This meant that anytime we came in to bring our dog we would have to be paying close to that amount. When in the past, we would pay no more than 150 for the same exact procedure. Please be careful with this vet. They completely take advantage and for that reason we're no longer going there.

The staff is the most caring for pets, they really are compassionate - everyone from the front…read moredesk, to the techs, to the doctors. I love that you can get same day appointments in a pinch. Care and advice is excellent.

I departed a while ago from another vet due to their repeatedly jostling my dog's MAST cancer sites…read more(this uniquecancer is triggered by histamines) and insisting on tests to confirm an obvious condition. My my, what a difference experience the BAnimalHospital staff and doctors. They listen. Carefully. They are courteous, efficient and kind. No having to pay for tests to confirm what is already known -- unnecessarily. I think they are stellar. They are also proactive. There's usually parking out front (metered). The wait times are reasonable. Recommended!

They were out primary care veterinarian for many years. The entire staff is outstanding! I would…read morehighly recommend them.

Before this place was absorbed by Thrive, I would have given Kensington a 5 star review, but after…read morethey became Thrive, things completely changed. We took our dogs Kensington for over 10 years. For most of this time, we lived in Albany. Then later moved about 1hr away. We liked and trusted the vets so much that we kept using Kensington instead of changing to a closer vet. That completely changed after they were bought by Thrive. The veterinarians themselves did not change, but there seemed to be some drastic changes to operations. Suddenly they had a screener who made it near impossible to get into a vet for somewhat rush appointments. One of our dogs became ill and we needed some immediate appointments to get a diagnosis. It turned out that our dog had an aggressive cancer. For treatment we took him to the oncology department at SAGE. He passed away about 6 months later. I will not say that it was Kensington's fault for the dog having cancer. But dealing with them made a stressful situation so much worse. And in retrospect, the delays on appointments were detrimental. The oncologist we used clearly aid that if we had been able to move quicker, we might have caught things in time. We are now using a different vet.

The Codornices team has been our trusted partner for our critters health, from new kitten adoption…read moreto senior cats at end of life. Our vet Dr. Gurley and the supporting staff are gentle, calming people and excellent communicators. At last visit, our current cat started purring during an exam, much to everyone's amazement. And this is a cat who typically hides whenever anyone except family enters a room.

The front desk receptionist was nice, and Dr. Wu was nice and knowledgeable. Unfortunately, the…read moreservice was very expensive (at least for me). I recommend doing your due diligence and understanding the pricing beforehand. When you're worried about your pet, you just want them to be okay and do whatever you think is best, so it's easy to agree to services right away. In my case, I also didn't do enough research, and my ignorance led me to overspend. I can't blame anyone but myself.

I'd like to update my review on Modern Animal. When I posted the initial review, I had someone from…read moreMA contact me that same day and ask to speak on the phone. I will say that I do feel that my concerns and frustrations were heard and that they took appropriate actions to make it right. I have continued to go to MA and since have not had issues of my appointments being cancelled. I would also like to say, even with my original review, the staff at MA are ALWAYS very kind and attentive, and I feel that they have my dogs best interest at heart, from day one. I appreciate MA for contacting me and trying to make things right, and it makes me feel more confident in continuing using them in the future.

Huge thank you to Dr. Dianicia Valencia and the team for taking such good care of Ben today. I was…read morehonestly very stressed and worried when his dew claw injury suddenly became worse, especially after already bringing him in the week before. What I appreciated most was not only the care for Ben, but also the kindness and understanding toward my financial situation. The doctor took the time to explain every recommendation clearly, never pressured me, and helped work with me to find a treatment option that was still safe for Ben while being more affordable. As a pet owner, that level of compassion means a lot. Veterinary emergencies can be overwhelming, and being treated with patience and understanding made the entire experience so much less stressful. Ben may have been a little dramatic today but he came home safe, cared for, and already acting like himself again (especially after snacks). Thank you again for your kindness, honesty, and for truly caring about both your patients and their owners. We really appreciate you so much.

If you are in the need for an in-home euthanasia visit, I highly recommend Dr. Grant. We were…read morelooking for someone who would transition our adopted feral cat at home. Mer did NOT want to be in a carrier, his stress and anxiety levels were running high. Having the ability transition him in the comfort of our home was, for all of us, perfect on many levels. I called the clinic, explained what I what I wanted to do and they had me reach out to Dr. Grant via email. He was responsive, communicated all the pertinent details to me and we scheduled a date. My husband and I have "graduated" many furbabies in our lives so we are not strangers to the process, but when the day came, Dr. Grant arrived and went over the procedure one more time to make sure I would be at ease. He did not rush and Mer moved on peacefully. We still have four dogs who will eventually need help in moving on. It gives me great comfort to know I can reach out to Dr. Grant when it is their time.

Dr. Grant is wonderful and caring. He has helped us on three different occasions with end of life…read moredecisions for our dogs. The service he provides is invaluable. Highly recommend!

We love University Vet Hospital, but our first time seeing Dr. Schaffer exceeded every expectation!…read moreThe outstanding care we received with Nalu was truly next-level. I didn't realize a comprehensive eye exam was included in the wellness visit, which was an amazing, thorough surprise. Dr. Schaffer has such a gentle, patient, and calming energy that Nalu stayed completely relaxed the entire time. She walked us through all the results and never rushed us. It's rare to find someone with both incredible medical expertise and genuine compassion, and Dr. Schaffer treats your beloved pet like her own.

University Veterinary Hospital in West Berkeley is a fantastic clinic with a really nice, clean,…read moreand well-organized facility. They have a small parking lot, but there's usually decent street parking nearby. They're open Monday through Saturday by appointment only. I saw Dr. Schaffer for my cat Sophie and she was amazing. She was incredibly thorough, compassionate, and clearly very good with animals. The entire staff was great--professional, friendly, and attentive. I felt very comfortable here, and I think my cat, despite it being a new environment, felt relatively at ease as well. They're very transparent about pricing and never pressured me into getting any specific tests. They answered all my questions clearly and made sure I understood everything. The clinic gives out free treats for both cats and dogs, which was a nice touch. Their prices do lean a little on the higher side compared to some other clinics I looked at nearby but they provided close estimates over the phone beforehand. They offer basic blood/urine work and have an in-house pharmacy for some medications. They also do basic bladder ultrasounds, but for more advanced imaging, they refer out to other nearby clinics they trust. Overall, I highly recommend this clinic. The level of care and professionalism is excellent, and Dr. Schaffer especially was wonderful with my cat.

Dr. Kim literally saved our bulldog. She was so skinny,…read morecouldn't walk and had allergies that no one could figure out. We thought we'd have to put her down. But we took her to Dr. Kim as recommended by a friend and after a few months, she was like a puppy again. Running around and acting goofy again. The only thing we still can't figure out is her allergies but he has it managed to the point where she's comfortable. She still stinks though but that's just how she is lol Dr. Kim really cares so much about his patients. I was going to post this years ago... but I guess I didn't complete the post. It's a good thing I didn't. A few years have passed and now we bring our other dog too. Dr. Kim and his wife, Young are wonderful and we love going to them. You will too!

Kind and experienced Dr. Kim and Mrs. Kim have always helped our cats stay healthy and happy! They…read moreare a wonderful team.

Dr. Chew is the most amazing woman. As a death doula, there is no one I can recommend more highly…read more She is empathetic and kind. Her serenity accompanying me through one of the most difficult losses of my life was a gift.

I'm not sure what took me so long to write this review, part of me thinks it's because saying…read moregoodbye to my best friend was so hard, and I still miss her 2 years later. That said, Dr Susan helped my wife and I through a very difficult time. She helped me say goodbye to my sweet elderly cat who was suffering with cancer. We did it in the warmth and comfort of our own home, and Dr Susan was very sweet, gentle, and caring. We could not have asked for anything more, and I highly recommend her. If you're on the fence about saying goodbye to your elderly pet this way, you should know that our sweet girl passed very calmly in her own bed, surrounded by the people who loved her. I'm grateful that we got to part ways with her relaxed and comfortable.