This review is just about the service department in the Orchard Park store - not the sales…read moredepartment. 14 months after buying my bike there it developed an annoying clicking sound on each rotation of the crank and the derailleur was skipping. I live an hour and fifteen minutes away and after 3 trips to Bert's and $184.85 ($130.49, $32.61 and $21.75 paid upfront each time which was weird) both problems were still there so I held off filling out their service survey to give them a chance to get it right. But when I pulled it up, the survey had expired. Anyway, long story short, I took the bike to a local shop who told me the pedals that Bert's put on were "cheesy" and were not installed properly so they sold me new pedals, adjusted the derailleur, fixed a deficiency on the handlebars and charged me $60. The bike runs like new. I'm done with Bert's.

Noah has provided expert service on my road bike for last few years. Recently I the rear derailleur…read morehanger broke while I was riding which caused the rear derailleur to crash into my rear wheel. Noah was able to thoroughly review every component of the derailleur and get it aligned and working properly. My road bike is a Fuji SL1.1 with electronic shifting and hydraulic brakes. Noah has been my go-to for repairs and maintenance. He does not disappoint. Highly recommend Bert's Bikes and Noah!

So thankful to have this bike shop here in EA! Jeremy was very informative and told me everything I…read moreneed to know as a first time rider. I feel confident going into upcoming long-distance rides after visiting this shop. They do it all - tune ups, bike shipments, all the gear... so much.

Dropped my MTB off for service and needed a new dropper post installed. My bike needed a lot of…read morelove and attention to get it back to feeling new. The staff were very knowledgeable, helpful, and friendly. They told me turn around time would take about 1 week which is exactly how long it took, no surprises. I picked up my bike and for the amount of work they did I believe the price was very reasonable and fair. And after riding it hard again I have nothing to say other than they did a great job. I don't usually leave reviews but I felt compelled to do so and to recommend to others that this is an excellent shop to bring your bike for service! Thank you Kickstand Culture!

Disabled person. that blew out his tire. we are from canada. on vacation. 1 call from or table…read more yep we can help you out. $29 bucks and 1 hour later. vacation begins. thank you chris i

Great service and technical know how. I had a cracked rim, because I purchased my bike there, they…read morecontacted the manufacturer and got a warranty. Bike was ready for Wednesday race! Thank you Ryan and Austin!

As THE shop in town to get best advice (do not rely on the folks at Holiday Valley if you are…read morerenting there), on riding in the area. Also operates now as the Bike and Bean with a burrito shop up front. Drop by grab a bite, chat up the bike staff, ponder the trail options. It's too bad that mtb tourism isn't enough to have kept EBS's bike rental operation going, but we make do with what we have.

Slightly jaded; as I've known Dennis since the day he sold me my beloved Specialized StumpJumper…read moreover at Mud Sweat and Gears 8 years ago. So I've watched Dennis grow into the head mechanic position at MS&G, and eventually buy the bike business out and start his own gig - EBS. This year was the first year EBS moved into some great space on the main drag of Ellicottville on East Washington Street. Now that the storefront is much more visible and easy to access, anyone rolling through town can't miss the best (and only!) bike shop in EVL. Dennis and Pat live to ride bikes and can solve any bike related problem that comes up. They know their stuff and do an amazing job. Stop by for bike advice, mechanical help, local race info, or directions to some great trails in the area. They're in the bike know...... Help support our local bike shops :-)

I always go here for all bicycle needs. Teddy, thank you for your amazing service today. Their…read morestaff is super knowledgeable about any bicycle you bring in. They offer many kinds of bicycles across a huge variety from old-fashioned to brand-new. It's priceless how thankful I'll continue to be for a well-maintained corner shop Gem in Allentown. Thank you guys. 10 out of 5 stars. May God Bless you all.

Took my bike in for a desperately needed tune up and picked it up yesterday. The brakes work…read moreperfectly (thank you!). New chain (excellent!). But as I'm riding today the gears seem to shift occasionally while I'm just pedaling, not shifting. I'm not a bike expert, but it probably shouldn't be doing that. Sorry, but I'm taking it somewhere else next time. The people are nice and the story of the shop is fun and all, but they don't seem to do a very good job of actually servicing a bike. And that's sort of the point...

We were here to celebrate the beginning of the biking season. Hot dogs and sausages were cooked on…read morethe grill in their side yard; pizza was brought in. Lots of bike enthusiasts were talking about their recent rides and plans for rides this coming summer. It was just a nice gathering of people, like a backyard summer BBQ, of people who enjoy biking and supporting a bike store.

GoBike workshop is wonderful. The employees are so easy going and helpful. They assist and…read moreexplain without ever making you feel stupid. They give you the tools, space and instruction to do it yourself. The prices can't be beat, by far. They have used or new parts (and take donations of bikes and parts) available in the workshop. I replaced 2 cables, opening one shifter, learning how they work and following how they are attached to the bike. It was a great experience. I had a goofy grin on the whole time. I was ecstatic to finally get down and dirty to the guts of my bike. The place is housed in an old police station with bikes surrounding the entrance, literally hanging around. I highly recommend bringing your used bikes here as donations and using the workshop to repair your bikes. It was so much cooler than just dropping my bike off to be fixed by someone, although they will do that for you, you don't have to do it yourself. It's just a unique option to learn while doing the work yourself.

I just picked up my recumbent trike from Bert's on Niagara Falls Blvd after a 'level 2' tune up…read more Taylor Olmstead ended up taking care of a couple of things that had been missed somehow. He must have spent close to an hour making sure that when I left everything was right. I can't thank him enough for being so diligent and professional. Also a shout out to Paisley for being very helpful.

Once again I was here for yet again another flat tire. In less than two years and not daily bicycle…read morerides, this is NOW my seventh flat bicycle tire! It's been since 2021 when we got our Citizen bikes and now have 1050 miles on them, which seems to us like a lot but we do NOT ride our bikes everyday. I've owned a bicycle as a preTeen when I'd ride the one way distance of about 23 miles from North Beach San Francisco to the Golden Gate Bridge, then through Mill Valley, then UP to the Mt Tamalpais peak, then speed down without brakes to Stinson Beach and lunch, then ride back at young age of 14 ! I was young BUT knew enough to stop in Sausalito for fish & chips at the then famous Arthur Treachers Fish and Chips! Those were the days! These days here in WNY I've so many flat tires on MY folding 16" ebike since we started riding our real bikes on various area biking/hiking trails since 2021! In ALL of my bicycle days of my past in Spain, France, but mostly in my San Francisco, I've maybe had two flats, back in those days when I rode on the streets and as fast as the cars next to me! Yesterday was flat number SEVEN on my 16" folding eBike and as I mentioned, we do NOT ride often, and on the bike paths we use, I'm always looking out to AVOID stones glass and bumps more than covid! What is it with these bike that is so "bad" I am getting so many flat tires? Are you experiencing this too where you bike? It took them about 35mins and it's as good as new.... AGAIN!