As THE shop in town to get best advice (do not rely on the folks at Holiday Valley if you are…read morerenting there), on riding in the area. Also operates now as the Bike and Bean with a burrito shop up front. Drop by grab a bite, chat up the bike staff, ponder the trail options. It's too bad that mtb tourism isn't enough to have kept EBS's bike rental operation going, but we make do with what we have.

Slightly jaded; as I've known Dennis since the day he sold me my beloved Specialized StumpJumper…read moreover at Mud Sweat and Gears 8 years ago. So I've watched Dennis grow into the head mechanic position at MS&G, and eventually buy the bike business out and start his own gig - EBS. This year was the first year EBS moved into some great space on the main drag of Ellicottville on East Washington Street. Now that the storefront is much more visible and easy to access, anyone rolling through town can't miss the best (and only!) bike shop in EVL. Dennis and Pat live to ride bikes and can solve any bike related problem that comes up. They know their stuff and do an amazing job. Stop by for bike advice, mechanical help, local race info, or directions to some great trails in the area. They're in the bike know...... Help support our local bike shops :-)

Our Grandson is Autistic and he said he wanted a Tricycle- he's twelve and we weren't sure if he…read morewould use it or walk away- we found a wonderfully used 24" with 7 gears from Buffalo NY so we figured - why not- it was in great condition but needed to be serviced- we called several shops and were sort of discouraged to bring it in- we called Erics- great turnaround and service with a smile on his face- he obviously LOVES bikes- brought it to my grandson and we saw almost almost as big a smile as Eric's- cant recommend more- Thank You- Eric made a great day and memory for a beautiful young man- to ride a bike!

Fantastic gym of the community! I brought both of my E bikes into Eric's cycle works. I only did he…read morefix the brakes for me, but he tightened up the chain and took care of a few other things. I did not know we're wrong done in a timely fashion cost was effective and appropriate help me load and unload the bikes. I appreciate having the store in Hamburg, New York, honest and hard-working.

I did just stop in for a minute being in the neighborhood I had to check it out. I'm going to…read moreassume the man I talked to was the owner but either way he was very personable and friendly. He asked if I had any questions and discussed bikes with me for a short time. He was knowledgeable about bikes as well as trails and where to ride. The shop is super clean with everything in it's place, neat and orderly. Quite a few shops I've been in things are piled all over in disarray so this was nice, easy to see what's for sale. There were accessories like locks, bells, seats, tubes plus a good variety of new bikes. The prices seemed really great for a bike shop. I can't write about service but I would definitely bring my bike here and try it if needed. The parking lot and entrance are in the back enter from the side street....easy peasy. I look at this as a great find....love to see bike shops around.

If you are looking for no frills, fair, and friendly service, this is the place. Called ahead to…read moremake sure they were open during this complicated time. They have a good system with signs reminding you of the rules without sounding judgmental. I came in with a well loved bike needing a serious tune up. Both staff were very friendly and gave my bike a quick look over with specific explanations of what I needed and why. They gave me a price estimate right away; something I truly appreciate. It was a quick turnover so I came back a few days later and staff was just as friendly and helpful as the first visit.

This review is just about the service department in the Orchard Park store - not the sales…read moredepartment. 14 months after buying my bike there it developed an annoying clicking sound on each rotation of the crank and the derailleur was skipping. I live an hour and fifteen minutes away and after 3 trips to Bert's and $184.85 ($130.49, $32.61 and $21.75 paid upfront each time which was weird) both problems were still there so I held off filling out their service survey to give them a chance to get it right. But when I pulled it up, the survey had expired. Anyway, long story short, I took the bike to a local shop who told me the pedals that Bert's put on were "cheesy" and were not installed properly so they sold me new pedals, adjusted the derailleur, fixed a deficiency on the handlebars and charged me $60. The bike runs like new. I'm done with Bert's.

Noah has provided expert service on my road bike for last few years. Recently I the rear derailleur…read morehanger broke while I was riding which caused the rear derailleur to crash into my rear wheel. Noah was able to thoroughly review every component of the derailleur and get it aligned and working properly. My road bike is a Fuji SL1.1 with electronic shifting and hydraulic brakes. Noah has been my go-to for repairs and maintenance. He does not disappoint. Highly recommend Bert's Bikes and Noah!

We were here to celebrate the beginning of the biking season. Hot dogs and sausages were cooked on…read morethe grill in their side yard; pizza was brought in. Lots of bike enthusiasts were talking about their recent rides and plans for rides this coming summer. It was just a nice gathering of people, like a backyard summer BBQ, of people who enjoy biking and supporting a bike store.

GoBike workshop is wonderful. The employees are so easy going and helpful. They assist and…read moreexplain without ever making you feel stupid. They give you the tools, space and instruction to do it yourself. The prices can't be beat, by far. They have used or new parts (and take donations of bikes and parts) available in the workshop. I replaced 2 cables, opening one shifter, learning how they work and following how they are attached to the bike. It was a great experience. I had a goofy grin on the whole time. I was ecstatic to finally get down and dirty to the guts of my bike. The place is housed in an old police station with bikes surrounding the entrance, literally hanging around. I highly recommend bringing your used bikes here as donations and using the workshop to repair your bikes. It was so much cooler than just dropping my bike off to be fixed by someone, although they will do that for you, you don't have to do it yourself. It's just a unique option to learn while doing the work yourself.

Russell is always helpful and friendly. He is very knowledgeable about bicycles and is willing to…read moreshare his wisdom.

So to begin, I had taken my bicycle frame and wheel to this joint and left it for 3 weeks,…read more I had requested that I was looking for a fork and a headset that would allow me to build up my bike. Initially I had given the owner my target budget, verbally of $300 to $400 to for parts and labor. He never EVEN looked for parts and I recieved no calls, Just his BULLshit excuse he had not looked and no time! After 20 unanswered phone call and messages I said I want my parts back. He had a pissy mental attitude like a scorned little man and really kind of psyhco when I came to get my parts. His shop is a mess and he has NO bikes to sell and I guess would be better going OUT of Business! Nut job and just about threw my frame and wheel at me. The pandemic has ruined his mojo! Thank god I did NOT buy a $5000 Ebike from Pyshco Man. Run away from this dealer. Do NOT spend a dime in his hole in the wall bike? shop/.. Any questions as I was HONEST and clear/ J