Very unprofessional…read more I requested a quote for auto and homeowner's insurance. They sent an email with many questions including driver's license numbers. I spent over an hour answering the questions and replied to their email. They then ghosted me. What a waste of time, AVOID.

The best insurance agent we have ever had. Gives us the best prices on our insurance plans every…read moreyear. Exceptional customer service. Answers his phone! Gets information to us super fast. We will never use another agent. We are spoiled with Neil. Thank you, thank you!

Kerry is an absolute pleasure to work with and as professional as they come. She is very…read moreknowledgeable and always available. Any time I have a question about my policy or need information about additional coverage, she always takes the time to explain everything. She also has the best rates which is a plus. I will continue to work with Kerry for many years to come!

Kerry is our exclusive business insurance representative. She handles our liability, fleet…read morevehicles, bonds in both states, tool coverage, the whole shebang. Now, while any agent can (or at least should) write a policy, Kerry stands alone with her knowledge & determination to protect her clients proactively: she answers all our questions, makes sure we understand the nuances of our policies, & frequently checks up on us to make sure everything is going alright. The amount of free consultation hours I get alone would be worth a few extra grand. We are happy to pay forward for the entire year just for that. In short, Kerry is the best & we will always refer anyone who wants the quality & value we have received to her.

Best rates, best customer service, personable, family based business. I have nothing but great…read morethings to say about this establishment. They saved me $72 dollars per month and gave me better coverages, specially on my house insurance. Highly, highly recommend them.

From the owner: Protected Insurance Services provides auto, home, renters, life, business, and umbrella insurances…read moreservices to the Vancouver, WA area.

Rachel Lauser has been incredibly helpful to my aged parents in finding the best Medicare…read moresupplement plan. First, she is a good listener. What exactly are we novices who don't speak the health care language saying about what we need from our health care coverage. She listens to our language and translates that into industry language and then feeds it back to us in a way we can understand and make choices. Second, she is exceedingly knowledgeable. I can tell when someone is competent at their craft. Rachel Lauser is such a person. That knowledge is comforting to those of us who depend upon others to connect us to a plan that is so essential to our health and wellbeing in a healthcare system that is bewildering at best. She can reach in to that knowledge tank and produce answers that fit our questions and intents. Third, she is compassionate. We unfortunately had to make several fundamental changes, but she stuck with us throughout the process and treated us as human beings that had value to her. She just rolled with it and kept delivering. More than anything else, she gets five stars for that. The rest of the Appled Team office was supportive and helpful when she was unavailable. They are insurance brokers, health insurance just one of many products they deliver. They are in the business of finding the best insurance for any need. I easily recommend them most highly as surely one of the better insurance brokers in this area.

A friend of mine suggested I call Rachel for a health insurance quote. I made the call, she helped…read moreme set up a new health insurance policy as I recently started my own business. Rachel was accommodating at first, she asked me to write a Yelp review, which I did. Then the communication stopped. I've sent several emails to her dating back to September, and another last week regarding open enrollment. CRICKETS!! Not happy with the lack of follow-through and not one returned email. Open enrollment ends soon and I am scrabbling to find another policy. Not very professional.

Excellent customer service! Very friendly and helpful whenever I need assistance. Highly recommend!read more

Great service, consistent support and good people to work with.read more

Good location, good work ethics, good staff, quick reply to messages and e -mails, did the best to…read moreme and my wife reasonable cost term life insurance. Over all excellent service!

Long overdue shout out to Debbie! I was new to AF and she saved me time and money by going above…read moreand beyond to help me with an accounting error. Honestly, I was not happy in my first 30 days and had been frustrated with all other insurance companies when I came to AF. I do not like to be nickel and dimed or feel that I am being taken advantage of. She emailed, called and I felt heard and she resolved my problem and followed up with me. I was impressed and still am impressed by the pro-active communication from the Insurance Company. Just today, I was on the phone with Jeff who was very pleasant to talk with and graciously let me ramble on. He answered all of my questions about the new price increase and my policies.

Jarred at Callie Armstrong was so amazing! Saved me on car insurance and was such a big help. I had…read morebeen talking to him for a while before making the switch and I'm so happy! Shout out to Jarred!

I was convinced to switch my insurance with promises of a lower rate I voiced my concerns about my…read morehouse not falling under the insurance. I was assured it would be fine. I received a letter saying they would not insure my home causing my rates to go way up. I know pay 200$ more a month for me and my children's cars. Worst insurance experience ever.

Love Tina!!! Great pricing and great customer service. She also helped my dad with his new home…read moreinsurance. Highly recommend Tina!

Awesome awesome! Everyone is so on top of things and quick to answer questions! Also helped us save…read moretons of money by switching! Defiantly recommend AmFam!

I would like to recommend PRL. The women there have been every easy to deal with and communication…read morehas been good. I moved all my insurance business to their company.

PRL Insurance is fantastic! Last month I accidentally backed into my garage. I called Theresa…read moreMeier and she was so completely helpful! I had no idea what to do. She advised me to get a quote and then send it to her. I did just that and she ran with it! Next thing I know my car is in the shop and I'm in a rental. BOOM! She handled it like a pro! Theresa is the reason we stay with PRL! Thank you, Theresa!