Worst customer service ever this afternoon from The General customer service team. The General made…read moreit obvious that our business was not important to their company. I'm appalled at the upcharge they were going to put on our account so that my wife could talk to a representative about the account! However- The General didn't have a problem taking the money out of her account when the bill was due! Ridiculous! Glad we canceled with these idiots, and I wouldn't recommend them to anyone!

Unless you want to be called incessantly by several insurance agents wanting to sell you alot of…read moreinsurance you didnt want then dont call The General. Its an insurance brokerage that sells personal information to innumerable agents so they can get customers. Thats why there is no info on the yelp link and when you do a search for the general a whole bunch of agents show up in the search. Evidently the average person isnt capable of finding car insurance on their own.

Several years ago, a friend had a water line break from Gresham Water to his home. He suggested we…read morelook into adding a rider to our homeowner's policy for this event, which we did. Several years passed and this spring, we did have such a leak, close to the water meter. We hired Wolcott to fix the problem and in doing so,they took photos, etc to fully document the break. State Farm promptly processed our claim, handling everything to our satisfaction. Thank you State Farm! If you own a home and don't have/don't know about water line break coverage, you might want to check with your insurer because a full waterline repair bill could reach as high as $10,000 !

Amazing!!! she was so kind and caring :) She called me about some money my father left and was very…read moresweet and kind how she presented it. There's cold hearted people in the world and then kind hearted people and Marcy is kind hearted! She absolutely is 5 stars! I'm thinking about switching from Geiko too State Farm now:) Thank you Marcy! Top notch:)

Do not go to this office! We had a military transfer to Washington and this office screwed us over…read moreso badly by creating new accounts without our authorization or access. We have been enrolled in autopay for the past 10 years with Statefarm which this office took off too without authorization. Because of the new account created our online account kept saying no payment due. Now we are behind, and we have never missed a single bill. Because of this mess, all our discounts were taken off, and our monthly installment is now doubled. When I called, I was treated disrespectfully, constantly interrupted, and even yelled at. While writing this, James McPhee called me and threatened me to not call his office, even though I have not called them. A man threatening a woman is unacceptable.

absolutely the most unprofessional office I have encountered in 10+ years moving around the country…read moreand changing agents. they have no idea what they are doing, taking off discounts and raising quotes out of nowhere and the office personnel is incredibly rude.

Audrey was unwilling to help me with an insurance quote, after I told her I was potentially moving…read moreat some point in time. I was not worth her time. Very unprofessional to me!

I had a positive experience with Audrey at Davidson. She was recommended by our banker to help us…read morewith insurance during the building process. It went so well that we switched our auto policies to Audrey. Unfortunately the industry has been forced into making insurance a commodity but Audrey made the process feel personalized. I was presented with several options each providing varying levels of coverage and was able to make the decision that best protected my assets. Thank you Audrey.

Neil is a perfect fit for Ridgefield! He offers zero pressure sales tactics and tries to offer…read moreoptions so that you can make an educated decision regarding your insurance needs. He is also very quick to respond to questions, and is also quite pleasent to talk to. I wouldn't hesitate recommending Neil to friends or family!

Stopped in to cancel my insurance and couldn't go inside because the employees were not wearing…read moremasks while working next to each other and they don't live in the same household. I conducted my business just outside the door. I guess I just can't expect to be safe doing business with them and thought others may want to know before they make the trip to the office. I wasn't even going to write a review about the reason why I was canceling with them. They know why, because they screwed up.

The TEAM!!! Ryan and his team of associates are great people who work hard to take care of ALL of…read moreour insurance needs. We have been working with them for about 4 years and we are very satisfied with their services. Fast and prompt answers and easy to add or drop coverage as needed. Best pricing too. Previously I went through a life long friend for all my insurance needs. But he and his team got complacent and didn't shop around for the best prices anymore. Ryan Paulson and his team have fulfilled all of our needs for houses in different states and the fleet of vehicles that we own and drive. Ashland from Ryan's office is also very awesome to work with and she has always taken care of my unusual situation and insurance needs. Thank you Ryan and your Team!!!

Ashlynn is the best insurance gal I've ever worked with! She goes above and beyond! She is patient,…read morehelpful and takes the time to explain. She gets back to you and genuinely cares about her customers and their needs. I Highly recommend her!

Very unprofessional…read more I requested a quote for auto and homeowner's insurance. They sent an email with many questions including driver's license numbers. I spent over an hour answering the questions and replied to their email. They then ghosted me. What a waste of time, AVOID.

The best insurance agent we have ever had. Gives us the best prices on our insurance plans every…read moreyear. Exceptional customer service. Answers his phone! Gets information to us super fast. We will never use another agent. We are spoiled with Neil. Thank you, thank you!

Jennifer is absolutely AMAZING and went way above and beyond to take care of us ! With the sale of…read moreour home and move to Colombia South America we would not be able to deposit our refund check......she personally took it to the bank for us. She kept us in the loop so well and we are ever so grateful! ABOVE TOP NOTCH !!!!

Wasted a lot of time here. They don't provide auto policies unless you'll buy something else…read morepackaged with it. They don't publicize that anywhere so I wasted a lot of time just for them to tell me they wouldn't sell me anything but a home-auto policy I don't want. They tell you it's in your best interest because that let's them offer the best rates. Weren't able to explain how I'd pay less by taking a more expensive policy with coverage I don't need