Dr. Lally diagnosed two problems with my eyelids, which a PA and two doctors had missed. Her staff were pleasant, knowledgeable, and genuinely helpful, which made me feel cared for and confident in their support. When I called Dr. Lally's office, her staff alleviated my concern by informing me of the timing for possible next steps. The entire team was great, and I highly recommend Dr. Lally. read more

I consulted this opthalmologist for cataract evaluation. After completing all required diagnostic tests, she informed me that I had astigmatism and would need a Toric intraocular lens. Four months later after returning from an extended trip abroad I saw her again. At this visit, she stated that now I had WMD (Wet Mascular Degeneration) and required afilbercept injections. When I asked why this condition had not been identified during my initial evaluation, she responded that "it happens sometimes" I received 3 injections with no improvement. I monitor my vision daily using an Amsler grid, and I have never observed distortion or changes. When I asked about proceeding with cataract surgery she told me I need additional injections space 6, 8, 10, 12 weeks apart and that my cataract was only mild -- contradicting her earlier assessment. I sought a second opinion from another opthalmologist (Retinal Diagnostic Center) who confirmed that I do not have WMD and do not require injections For 3 injections, more than $5000 was billed to my insurance and I paid nearly $600 in copays Based on my experience, I do not find this physician trustwortthy. She did not provide clear explanations or review my imaging with me and her assessments were inconsistent read more

i don't find this review at all funny. won't be back I did not like Dr. at all and got charged a sm. fee. Left me hanging w a million questions. very unprofessional. read more

Dr Lally gave me excellent personal care for my NPDR condition and cataracts in both eyes. no complications, excellent followup, and years of care affording me unqualified improved vision. she was always ready to answer any question, and took time to make sure i was fully aware of choices at each step. i only wish i could continue, but have moved 1000 miles away. read more

Awesome Doctor! So glad I found her based on Google reviews and her expertise in ophthalmology and surgery. Would definitely recommend Dr Lally. read more

My experience with Dr. Lally was disappointing. While she may be clinically competent, I found her bedside manner to be incredibly poor. She seemed impatient, dismissive, and borderline hostile, when I asked questions about my condition or treatment plan, which made it difficult to feel heard or understood. I left the appointment feeling uncomfortable and discouraged. After my visit, I looked at other reviews and was struck by how closely my experience aligned with one that stated: "No alignment with the patient needs. Came across as 'I know it all', 'you cannot question me', 'I do not need to tell you much', 'Do not ask me the WHY, I'm the doctor.' I will not go again or recommend anyone." I had the exact same impression. If you're simply looking for a doctor to handle the basics without much interaction, she might be fine. But if you value clear communication, empathy, and a collaborative doctor-patient relationship, I would suggest exploring other providers. read more

She is wonderful,explains things very well, friendly staff, very through, I won't go to anyone else

I can't express how grateful I am to have found Dr. Lally. She performed cataract surgery on my right eye 9/25 and I had a great experience with no complications. Initial consultation, preop and postop appointments were also handled very well. Her quality of care is outstanding, and she is very great to have as a trusted doctor, who will definitely be my eye doctor for life! I have observed her with other patients, and she gives each one her full attention and expertise. The office staff is wonderful. I can't say enough good things about my experience, and when my left eye needs surgery, I'll have the surgery with Dr. Lally. She is an excellent eye surgeon. read more

Unfortunate experience during a basic check up/ exam of my eyes .I gave my review on a different site. Felt like the end goal of this office is surgery. I thought it would be different since I saw Dr. Lally at a different eye group years ago. I was impressed so followed her here after several years. The difference I should have known is that this is a surgeons office- her way to make money is surgery NOT just examining the health of my eyes. I left having no idea of the health of my eyes. Only that she was ready to do cataract surgery. Weeks later I have even more of a nasty taste in my mouth. Such a shame. read more

It's hard to evaluate competency unless there is a serious medical outcome issue. Dr Lally seems competent based on my cataract surgery. My one concern is that I have with most specialists: i.e. they are not very adept at patient communication. For example, Dr Lally seems to require a certain precise description of symptoms to understand the issue. For example, I said my sight seemed "dimmed" and she was mystified and somewhat skeptical before alighting upon the idea that I meant loss of contrast, This took several appointments to establish. read more

Preliminary tests were done efficiently. Dr. Lally was not late. Her diagnosis was straight forward. Office was organized and clean.

When I arrived For my appointment; I asked if I could use the restroom and they told me it was out of order! Seriously this is a doctors office and they don't have a restroom for patients? Furthermore,I was not at all pleased with with Dr. Erin Lally. This was my first visit and feel that she was not listening to me and appeared to be irritated. Condescending!!! She Never did share the results All eye testing was done here office with me. I was seeing her for a consult and eye exam. . I was having symptoms and itIs clearly evident I'm having starburst, etc., and I felt like I had to defend. When in fact, she downplay it and said most patients just go on with these issues You are experiencing. Absolutely horrible waste of my time! read more

My Mother was very pleased with Dr Lally and her staff. Thank you for taking care of her

A well organized office with excellent staff. Dr. Lally is very thorough and explains well the measurements she makes and what they mean. Excellent care read more

I found Dr. Lally on Yelp. My elderly mother lives in N. CA and I live in S. CA. I scheduled the appointment with her team and they gave us an appointment within three days. My Mom's consultation was wonderful. Dr. Lally spent the time with her explaining the issue and clarifying what she needs to be done. My mother was worried for a surgery since that is what she was told last time she visited an Ophthalmologist several years back. She gave her some medication and asked for a 6 month visit. I very much appreicate Dr. Lally for the clarity and her staff is wonderful. First experience is a 5 star experience. read more

I had cataract surgery with Dr. Lally on April 4. I found her office staff to be friendly and competent. After several office visits and surgery Dr. Lally has proven herself to be a knowledgeable professional, and I would recommend her without reservation. I am 100 % satisfied with the results of the surgery. John D. read more

Dr Lally is my EYE SPA!!! Caring helpful amazing. I am grateful for all her expertise and experience When you go into her office there are picture of people who didn't have access to eye care. read more

I drove from Palo Alto to San Jose to see Dr. Lally and it was worth every minute and every mile. Dr Lally's professional knowledge, competent demeanor and quality care makes her a remarkable physician and an outstanding retina/cataract specialist. She is patient answering questions and is generous with her time and effort. Dr Lally's staff helped me navigate my care while she provided me with the treatment I needed for my needs for my vision. Thank you again Dr Lally! read more

If you need a doctor to take care of your eyes, you better go see Dr Lally as she will take good care of you. When I had my first visit and she gave me the instructions of my operations, i thought she was so cold and very upfront doctor. But when I was in the operating room she was the most gentle and caring doctor and knows how to calm your nerves even after the anaesthesia was given to me. I waited and asked the nurse, what time is my operation? The nurse said your done sweetie. Omg ... I didn't even feel anything. After a week my vision was 20/20 read more

Perspective from a medical provider. Dr Lally has been in private practice for less than two months so maybe the stress of operating a business was overwhelming. At this pace Dr Lally may be her own roadblock to success. Dr Lally had very poor bedside manners, using medical terminology not understood by non-medical people. Very demeaning. Dr Lally would not listen to the patient's complaints demonstrated by ignoring patient's verbal concerns and reason for the visit. Her responses were charged with arrogance and negative tone. All we wanted was to get a consult so that we could have a pathway to better vision and understand our options. We achieve neither. read more

Highly recommend Dr Lally for eye care. Dr Lally has the ability to communicate technical procedures and health outcomes with great clarity for her patients. You never feel rushed at her office. There is a deep concern you understand why she is running tests and explains the outcome with great detail. Her office staff is friendly and competent - call backs are timely. I could only give highest marks for how professional Dr Lally and her staff are. We are lucky to have her in our community. read more

Just returned from Eye appointment with Dr Lally. She is the best! I have been a patient of hers for about 10 years now. Always thorough exams and clear explanations with a very personable manor. She performed cataract surgery on one eye 3 years ago and all went smoothly with great results. I wholeheartedly recommend her. The best opthamologist I have seen. read more

The doctor is very serious and careful and treat patients very good.The service at counter is also very polite and courteous. I feel no pressure and happy to see a doc at this clinic. read more

Doctor Lally, her staff Joanne and Sheila are exceptional! I've been going to Optometrist over 50 years and we are blessed to find an Eye Surgeon who also prescribes glasses, the best vision I had in years. As a Medical Doctor (M.D.) Dr. Lally provides another level of valuable needed service. Dr. Lally, her Staff are kind, gentle, knowledgeable and communicates perfectly. Dr. Lally has done so many impressive feats (Summited Mt. Everest), but she remains so humble. We thank God and are grateful to be her patients. read more

I would like to wholeheartedly thank Dr. Lally's exceptional professional support in effectively correcting the cataracts in both my eyes. I now have 20/20 vision! I don't think I have been able to enjoy such clear vision since I was a kid. Her pre operative evaluation was very thorough and meticulous and she personally verified all measurements. She patiently answered all my questions and her responses were crisp and precise, while maintaining a warm patient connection. She continued her diligent engagement as I was prepared for surgery and I could sense her expert execution till the IV took over. I was able to get 20/20 vision within a day or two after surgery and the post operative follow up went very smoothly. It is my privilege to fully endorse Dr. Lally for all your vision needs in her areas of specialization. Augustine Walter read more

Dr. Lally is a "miracle worker". In October of 2017 I experienced an inter ocular stroke, causing damage to the retina of my left eye. My vision since then has been very blurred and as if a grey curtain had been placed in my eye. Dr. Lally's surgical skill, her meticulous measurement and pre-surgical lens selection for cataract surgery has resulted in a restoration of vision that has been a phenomena. Dr. Lally was very realistic in her pre-surgical predictions, "we don't know how much vision can be regained.". As a retired nurse, I understood that the damage to my retina was an obstacle. The vision restored is far beyond any expectations. read more

Dr. Erin Lally recently performed cataract surgery on my right eye. I am very impressed by the whole process of meeting with her, getting a diagnostic workup, then having surgery and also by the follow up. Dr. Lally is very professional and extremely competent. The procedure was done efficiently, and was streamlined and flawless. My recovery has been rapid and with no problems. Having my sight restored is extremely gratifying. I highly recommend her. read more

I must compliment and show my appreciation to Dr. Erin Lally. As I ran out of my prescription eye drop which is very important for my glaucoma, I notified Dr. Lally last week just before 4th of July, requesting her authorization for a refill. I expected to get her response after the holiday, but to my utmost surprise, she got back to me on 4th of July and did it right away. This kind of exceptional patient care is rarely seen, and I must say I'm really blessed to have her as my ophthalmologist! Thank you, and bless your heart, Dr. Lally! read more

If I could give zero stars I would!!! My appointment was at 1 and an hour later I am still waiting!! I asked, after waiting 40 minutes, what's going on and they said I'm next. Then I asked at the 50 minute mark and they said she was chatting with a physician that had walked in. Like really??? Chatting with a physician that had just come in??? They numbed my eyes and took basic test when I first got there. But because I had to wait an hour to see the doctor they had to numb my eyes again! So twice the chemicals and all because they can't manage their office right. I went in for two reasons (disclosed when making appointment as well on doctors referral provided). One of the reasons required dilating eyes (taking at least 20 minutes to dilate). Why didn't they dilate my eyes as I waited for an hour. Is that not common sense??? Is that just just common sense?!?!? Lastly, Front desk is very rude. All around FAIL!! You've been warned! read more

great to find a doctor you can trust. i followed Dr. Lally from another practice and i'm i glad i did. Absolutely top notch, knowledgeable, friendly and a good listener. her surgery skills are the best i've encountered. if y'all have any type of eye problems like i do it is worth the effort to seek Dr. Lally out. i can see a whole lot better after she performed the cataract lens replacements and her course of treatment has kept my other eye disease in check. her staff is friendly, professionals, who know how to treat people with dignity and respect and they laugh at my lame jokes to. read more

She is outstanding. I had numerous problems with my eyes after 2 1/2 years of frustration her impeccable service and compassion it's so gratifying... Best decision I ever made was to seek help from her. I would recommend her to my family. I cannot say enough good things about this person as I am on the road to recovery read more

I followed Dr. Lally to her current practice, since I definitely wanted to continue seeing her for my retina issues. She continues to be professional, knowledgeable, patient, and kind. Her friendliness and outstanding service is appreciated. read more

Six weeks after Dr Lally performed cataract surgery on my right eye and implanted a new Vivity lens (after doing the same on my left eye a year ago) my vision is perfect despite scarring from previous old lasik procedures. Erin Lally is without a doubt THE best eye surgeon in the country. But I also want to commend Erin Lally for her sensitive, caring non-surgical solution to my wife's vision problem. My wife was a new patient with complex problems who, as a new patient dissatisfied with previous vision care, was unsure what could be done about her failing eyesight as she and I age. Dr Lally developed a creative nonsurgical solution that not only resolved my wife's vision problems to her relief and satisfaction, but also made my wife feel comfortable and well cared for. Erin Lally is not a one-size-fits-all doctor; she is a real person who genuinely cares for her patients. If there is a better ophthalmologist in the United States I would be shocked. thank you Dr Lally for being our friend and doctor, you are the best. read more

I had vitrectomy surgery (due to retina detachment) earlier in Jan 2020, which followed by the unfortunate need of cataract later that year. I was suffering from blurry left eye for few month, and decided to have cataract and thanks to Dr. Erin Lally, who was very friendly, VERY accommodating and flexible with my need and willing to sacrifice Veterans day to perform the cataract surgery on my left eye om Nov 11th 2020. I have fully recovered and am very pleased with the surgery and entire experience with Dr. Lally and her staff. Thank you Dr. Lally, I can see clearly again. read more

Dr. Lally is my go to eye doctor by experience. I have dealt with eye irritation for over 6 years and through diagnosis from FOUR well respected and experienced eye doctors who all had different opinions on my eye problems. It stretched from - eye herpes to dry eye and each had me on medication from valtrex to fish oil, all having various side effects. It was out of sheer desperation that I went looking for another eye doctor. My research came up with Dr. Lally, a new and upcoming super star in this field for Silicon Valley. Dr. Lally is quick to diagnose and treat and does it with extreme confidence. I have left California, However, I have NOT left Dr Lally and her team. That will never happen, no matter how far from California I get. Your vision is highly important. Trust only the best- Dr. Lally. read more

Dr. Lally was referred to us after my father experienced complications from cataract surgery by another doctor. Dr. Lally quickly worked my dad into her schedule the following day for a consultation after we expressed to her staff the issue and our fears. The complication began when my father's original doctor removed his natural lense, ripped the "lens bag" in the process, and was unable to replace it, leaving my father without eyesight. To make matters worse, the original doctor did not inform us immediately of the complication and allowed my father to go home. When we arrived at Dr. Lally's office for a second opinion, she quickly put us at ease. She and her staff took the time to make my father feel comfortable, explained what the original doctor had done (something even he couldn't explain himself), and answered all of our questions. Right off the bat, we knew she was very knowledgeable and experienced in her skill. She offered to help and perform the surgery to replace the lens but did not pressure us one bit. Seeing how skilled and confident she was, we knew my father was in good hands and that she could correct the problem. So we opted for Dr. Lally to take over and finish the job. Best decision ever! The consultation and every visit thereafter were extremely thorough, with multiple scans and exams from various machines, of which 90% of those exams were never performed by the original doctor. She and her staff are very professional, courteous, and direct with the treatments. As for the actual surgery, everything went great! The actual procedure went smoothly and post-op care was excellent. Dr. Lally is extremely knowledgeable and really does care about her patients and their well being. We live an hour away from Dr. Lally's office, but it has been worth the long drive when you know your parent is in good hands (and my father's vision has been restored!). Just wish we would have gone to Dr. Lally from the start as we could have avoided these complications and all the worry. As others on yelp have said, Dr. Lally is truly a top-notch doctor and very experienced! read more