I had a great experience with Milan for laser hair removal. Everyone there is so helpful, kind, and…read morewelcoming, which made the whole process really comfortable. Special shoutout to Marisa. She's been incredibly patient and took the time to guide me through every step of the treatment. I always felt taken care of and at ease during my visits. Highly recommend!

I've been getting laser hair removal here for a little while now, and I couldn't be happier with…read morethe experience. Brionna, the manager, is warm, professional, and incredibly knowledgeable. I always feel welcomed and comfortable the moment I walk in. Marisa, the NP who does my treatments, is fantastic. She explains everything clearly, checks in often, and brings this perfect mix of confidence and enthusiasm that puts me totally at ease, even when I'm getting zapped. I always walk out feeling great... well, emotionally great (physically I'm a tiny bit spicy from the laser, but it's worth it). I originally signed up for a package just for my hands and arms, but the results were so good that I ended up upgrading to the full body package. I'm honestly so happy I finally did this. The results speak for themselves, and the team here makes the whole process comfortable and totally worth it. Highly recommend!

I have been going to Ciri for years and followed her to Willow Salon because when you find a…read morestylist this good, you don't let them go! The first time I sat in her chair she was faced with a major hair disaster and she just intuitively knew exactly what to do -- no lengthy consultation, no hesitation, just pure skill and instinct. She completely turned it around. Beyond her talent, Ciri is simply one of the best people to spend time with, especially during a color appointment. She's warm, friendly, and genuinely fun to talk to, which makes the whole experience something I actually look forward to rather than just another errand. If you're looking for a stylist who truly listens, has an incredible eye, and makes you feel completely at ease, Ciri is your person. She's an absolute gem!

Trena Ansari at Willow Salon burned my scalp, gave me neon orange hair, and cut my hair extremely…read morechoppy and unevenly (three inches shorter from the right side to left, with one chunk 7-8 inches too short it's at ear level). She was also 45 minutes late to our appointment, texting me that she was late just a few minutes before, while I was already parking. When I told her and the salon owner, Jolene Dittmar, that my scalp was burned, neither took responsibility. Trena want to do yet another correction, which of course I refused. I wasn't going to let her hurt me again. Jolene three weeks later after much back and forth, said she would refund my $200. She did not. She also complained to me that Trena was hard to talk to due to her personality, so she couldn't address it with Trena. My scalp burned for four days, I had sores all over it for three weeks, and it finally is mostly healed now four weeks later. I've never written a bad review of a salon, and certainly never complained. I'm 59 years old, a retired school teacher, I have colored my hair all my adult life, and I NEVER had a scalp problem before. I am reporting to the Cosmetology board and to the state Consumer protection department. Here's exactly what happened: * I booked a full cut, color, and style appointment for warm dark blonde - auburn color. My wavy hair was just longer than my shoulders. I did not have bangs or layers. The color was a light ash blond. We had a text consultation in advance. * Trena changed the appointment time at the last minute, when I was finding parking for the appointment. * Made me wait even longer while she took a consult (non paying!) client. In all, she was about 45 minutes late starting my appointment. She then seemed to have forgetten everything about our text consultation. * Trena left the salon for over 30 minutes while the chemicals were processing, instead of staying and checking on it. * Trena overprocessed the coloring because she was not in the salon, and it was bright orange--the color I said multiple times I wanted to avoid at all costs. I wanted a warm dark blond / brown. It's not auburn or copper or caramel. Day glow orange. Trena reacted very nervously and said we could correct it with a second darker color. * Trena tried to tell me I didn't need a cut, but then said she'd trim following the preexisting lines. She then fushed the cut (spent literally two to three minutes on it) and chopped several very short chunks totally unevenly. The right side ended up with chunks 3-4 inches shorter. One area has a chunk that is 6-8 inches shorter (at my ear level). * Trena then told me to style it myself at the end (!). She seems to be rushing me out. (She probably was.) I ended up leaving with my hair still wet, after sitting (mostly alone) in the salon for three hours. * Did not wash out the dye completely. It was 45 minutes while I drove home, plus 15 minutes in the salon. My scalp was burning. * I washed out dye when I got home. It was absolutely dye, not just normal washout from the hair. I scraped dye off my scalp. * My scalp developed a dozen or more sores from the chemical burn. These did not heal until three weeks later. I only used shampoo twice in that time. I did apply Cera Vie every other day to the scalp (dermatologist recommended). Also, the salon is not spa like at all. Normally, I don't care what a place looks like, but their website very much misrepresents the place. Not only do they NOT STAND BEHIND their work, it is an sparse, uncomfortable environment. I'm 5'4" and if you are shorter, your head won't reach the sinks. Jolene later said they adjust, Trena said they did not adjust, but either way, no one bothered to adjust for me and they were both there during my fiasco. I will try to add a few photos. Price $200+ Stylist Trena Hair Master or Hair Wizard Ansari Yelp is not letting me add photos, but I will do so. I am sure they will write a review using character assassination. Trena basically told me I was lying, Jolene told me she'd refund my $200 and did not, and tried to claim it was an allergic reaction even though I've dyed my hair 40 years without ever having a reaction. They refused to take any responsibility. Not even an apology, though there was a check in by Jolene three weeks later. Note, I am a normal 59 year old, who has never written a review like this, a retired teacher, and I only want to keep others from being hurt. It's now four weeks later, and I still have three sores but mostly healed.

Annette was amazing. Super quick, great job, as painless as could be. Made me feel relaxed and…read morecomfortable immediately and loved meeting sweet Dexter as well. Highly recommend.

Top level customer service, I was made to feel so comfortable as soon as I stepped in, the nervous…read moreof being a first time sugar client went away immediately. Annette has a big passion for what she does and it shows! Next appointment is already booked :) Dexter was adorable!

I would give Sara 10 stars if I could. She was amazing and did a fantastic job on my brow tattoo…read moreremoval. She even called me the next day to follow up and check on me. Thank you so much, . So professional and did an outstanding job on my brows. A+++

Been going here for a while now for a tattoo removal and I enjoyed my experience each time (due to…read morefriendliness of the employees, not the pain lol). Ren has been my main service provider but Sara has been doing my sessions lately. Both are exceptional. They're both super friendly, knowledgeable, and easy to talk to. They make sure I'm not too much in pain and providing me advice on after care. The ladies at the front desk are very kind too. Super welcoming.

The service is always top notch, but even nicer is the inviting atmosphere and the owner of the…read morebusiness, Kristin, is beautiful inside and out, spends time getting to know every client that comes in with a genuine connections. I would have to imagine the client retention is as close to %100 as humanly possible.

It is the BEST place to have your brows waxed and shaped. Kristen is very skilled at her craft, and…read moreshe is a wonderful person. I have been a client for years and would not go anywhere else!

I would not recommend this place. When booking you get the automated messages about your…read moreappointment being booked and your typical please confirm. On top of this the owner texted me several times from what I am assuming is her personal phone. Per the policy at this place, you have 24 hours to cancel. I work night shift 12 hours and have limited availability when I can do things. I was going to confirm until this morning I received a text message that seemed desperate to me. For a place I thought was doing well I wouldn't anticipate receiving these texts. I went online and cancelled and her is what I had written back to me. Mind you, this is the owner as well. These pictures speak for themselves.

If I could give 0 star's I would. I want to start by saying…read moreI am a licensed MASTER esthetician myself that graduated from Clover Park Tech in 2021 who then went and got further education for to be a Laser Technician I went to get my Brazilian waxed for the first time in my life and I left feeling mortified, shamed, and was treated in a manner I would never treat a client. Betty scolded me and made remarks about my body and stretch marks while I was in my most vulnerable state. She had a Trainee wax me post putting me on the spot and while being waxed, some of the wax had accidentally gotten flicked onto Betty's scrubs. She then used the trainee's hand that had just been waxing me to remove the wax from her scrub to then put the same hand back onto my private area being completely unsanitary. As a licensed esthetician I knew it was unhygienic and as a woman I was in a vulnerable position and mortified. Her after care kit consisted of bath and body works 'warm vanilla sugar' hand sanitizer that she instructed me to use to sanitize my private area. This product should NEVER be used NEAR or ON your private area and especially not on open follicles that can lead to bacteria, infection, and irritation. She also said to use Curel lotion to soothe the area after using hand sanitizer. This kit was a joke and so was her business. I paid full price for an UNLICENSED trainee to wax me while being simultaneously humiliated by this businesses owner.

I had a great visit yesterday with Melissa. She was very friendly and informative. I had the…read morelampbrobe treatment on a few red spots on my leg. It's a super cute place and near my house. The woman who checked me out was also very nice.

Very relaxing space and friendly, knowledgeable staff. I enjoyed my facial. Highly recommend!read more

Isa (aka ISABEL42AC) is truly at the top of the waxing game. She's professional, personable, and…read morehas a fun, easygoing personality that somehow makes a Brazilian feel...almost relaxing (which could feel illegal to say). She's also refreshingly real and keeps it honest with her clients. And let me tell you--she gets every single hair. Not one survives. It's like she's on a mission, and I fully support it. I'll absolutely keep booking with her for as long as I can--she's worth every appointment!

I forgot to post this. I figured I would give the European Wax center a chance when my regular lady…read morewas out. I thoroughly enjoyed my experience and my lady (I forget her name) was the sweetest and fastest waxed. Painless, quick and nice attention to detail. Vibe: Bright, cute and clean. I love the area.

BEST SALON AROUND!! I love these ladies.. They are all great at what they do!!…read more I've been going here for years... hot wax pedicures come standard. They are fairly priced and always beautiful results!!

Found this salon after leaving another nail salon that left me unsatisfied. I called and they were…read moreable to take me in. She literally listened to all of my feedback and gave me a set that I love so much. Women owned business & I truly appreciate their fair pricing! The owner did my nails and I can't wait to come back :)

Skinplicity is such a gem! Located in a cute, great spot. It smells so relaxing and calming! The…read morestaff is so kind and attentive. I saw Savannah and loved her! I will definitely be back for all my skin needs!

I'm so grateful I found Brooke for sugar waxing. She is so sweet and fun to talk to. She is…read moreefficient and considerate when things get a little hard to bare during the wax XD. I recommend her and Skinplicity for an excellent waxing experience!