My wife bought me a belt I wanted for a long time from this store while she was In TX visiting family. I loved the belt but it ended up having issues with the leather. Since we live in east coast I called the store and told them the story.
Her sales person Eric Rodriguez reached back to me the same day, and had me mail the one I have and changed it with a brand new one.
The process was so easy, he was very kind. He followed up with me even after I kind of forgot
About it for a bit.
I truly love their service standards and their staff that I have never met in person.
Great place to do your shopping with very honest people that go beyond for good customer service !!! read more