Husband & I moved into our first home together. The grout between the tile of the 2-3 year old floor needed cleaning, we found Ernesto online, very friendly & we were excited to get this done. We were quoted $750 for roughly 700 sqft of floor cleaning with a time estimate of 3-4 hours (found out later this price was way too much, that's our fault for not doing as much research due to time constraint). We weren't expecting the floors to look brand new by any means. However, the grout looked almost exactly the same and the job was done within 2 hours. He said to let the grout dry, we waited as he instructed & said to call him if there is any issues. I've followed up with him for the past two weeks to see what can be done but my texts and calls have gone unanswered. Hope this helps. read more

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In a world where people check reviews before they choose services I would like to leave a review before anyone makes the same mistakes I did . I contacted this company to refinish my floors . They came and left some spots in my office that they messed up (check pictures below ) I politely called and asked if they can come and fix it I was ignored after several calls and texts ! Check the picture of the chat . They specifically asked for cash because they know how they work . Based off of other reviews below others have gone through the same thing where after they complete the work if there is a problem you will not hear from them . Customers BEWARE !!! If you have any questions you can message me directly but I would go elsewhere ! read more

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Ernesto's did an excellent job installing wood laminate in one of our bedrooms! From quote to completion the customer service was on point. The pricing was great, and excellent communication to set everything up. They had a crew show up and they were very professional, clean, and fast. I will absolutely be using Ernesto's for future projects! read more

Ernesto's Carpet and Floor Services - a hardwood floor - Flooring Near Me - Fontana, California

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Excelente servicio y atención precios justos, puntualidad en la entrega, ampliamente recomendados.

We talked a couple of times to discuss my project . And set up a day so they can stop and see it . He texted the same day to cancel and said next day he will stop by . The next day no call and just no show . I just texted him and told him we couldn't do business like this . We all have busy life's and make time to wait for somebody for estimate, and they don't bother to show up or call just shows you their professionalism and customer skills . read more

Been doing business with Ernesto and Javier for over two years now. We are apartment managers and we needed a more reliable vendor for our carpet cleaning guys. Found them while walking my dogs around the block. Once I met them, I knew they were good people. They are always on time and always so sweet and nice. The after job is always so good and they make sure you are happy. Oh and their prices cannot be beat! We recently decided to replace our apartment carpet with hardwood floors and wow they did such a good job! If you decide to hire these guys, you won't be disappointed. read more

Ernesto's Carpet and Floor Services - Our before pics. Carpet had to go. - Flooring Near Me - Fontana, California

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Such a good company. I really love the way they work. They're fast and efficient. I'm excited for them to come back!

My story: So after several months of waiting to move into our new house, we were left with a filthy carpet. To add to my stress, we had to wait over the weekend to have city water turned on. Then the person I had initially hired to clean our carpet (Carpet cleaner "A") was to arrive at 10am. I didn't get a call or message the day before nor today for appointment confirmation. I was half way into the 45 minute drive to arrive at my house (we have not moved I yet since we need to clean the house first) and when I called and texted carpet cleaner "A" he didn't respond. When I finally get his call back, he said his work van stranded him somewhere and he couldn't clean my carpet. Gee, thanks, he couldn't even take the initiative to call me Cleaner "A" also suggested for me to call someone else to do the job! Review: So there I was at 10:30am arriving at my new house with out someone to clean my carpet.I didn't just spend all that gas for nothing! Luckily, I found Ernesto's Carpet Cleaning (Cleaner "B") here on Yelp. He was able to arrive within the same day, and about 1 1/2 hours later Javier and his nephew arrived to clean my carpet. I am very satisfied with their work and that they were available the same day. Thank you very much for your excellent work Ernesto's Carpet Cleaning and for helping our transition into our place a happier one. They will be our go-to cleaners for our future needs! read more

We got a few quotes from other companies and by far we were pleased with Ernesto's and Javier's pricing and customer service. They have exceptional service along with quality in their work. They cleaned our living room carpet, our stairs, hallway and the tiles and grout to our kitchen. Everything looks brand new! I highly recommend Ernesto's and Javier's company. read more

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Awesome awesome awesome!!! Is what I have to say about this company!!! We needed our wood floors cleaned/stripped! After 20 years of built up wax, Ernesto was able to make my floors looked as good as they did when they were 1st installed!! We have just did a full remodel, new paint, new kitchen and my wife is the happiest with our floors!!! These guys are great! Very conscientious about their work... we are very picky and during and after their work we had concerns and they ALWAYS took care of them!!! We are so happy with their work. And I know you will be too See the photos... I'm even embarrassed to show them because our floors were filthy!!! But they look brand new now!!! Thanks guys for the great job!! read more

So here it goes. I am the office manager of a medical clinic in Pasadena. Our linoleum flooring needed floor was stripping badly as it has built up of wax in the past few years. In fact it is so thick that in areas, it is starting to flake off from heavy foot traffic. And then, I figured since we are seeking wax removal service, they can steam clean our carpet too at the same time. This is where ERNESTO's carpet cleaning comes to the rescue. I called late afternoon on Thursday inquiring about services. I get a call back within 15 minutes. The next day Friday, they came to see our clinic and we walked through and discussed what needs to be done. Since I am responsible for the maintenance of our office, I wanted to ensure I was contracting with a fully qualified crew or else my name will be as dirty as the floor to be cleaned. After our discussion, i asked when they can clean our office as I said it can only be done on weekends. Guess what? Ernesto says tomorrow-Saturday! I was joyed that we could have a very clean floor by Monday. Well, the crew promised to be at our office at 0900AM. And you know what? They were exactly on time! They worked on removal of floor wax, followed by sealing and then steam clean all the carpeted areas. The crew worked meticulously, dedicated and very productive. They were here all morning, all afternoon and into early evening. When I arrived at the office on Monday morning, I thought I walked into the wrong office! the carpet was clean as new and the linoleum flooring looked exactly the first day it was installed. It was polished, clean and I could finally see the original color once again! And better yet, it made the room look larger because the flooring is now the original light color. So there you have it. I was skeptical in the beginning but each step of the way, Ernesto and his crew proved me wrong. The professionalism, the work ethics and the results created a winning combination. Will we use Ernesto in the future? You bet we will and on a regular basis from now on. It's not often you find a hard working crew that can meet the demands of a "neat freak" office manager. And at the end, my name and reputation was as shiny as the floors! read more

Great local carpet cleaner. Nice, courteous, timely and fairly priced. Thanks, Ernesto! read more

I texted Ernesto at 9am after reading the sum of 6 reviews posted on Yelp. I needed my carpets cleaned that same day after moving out of my large 2-bdrm apartment. He texted me right back - within 5 minutes - and agreed to do the job at 3pm. He wouldn't give me a quote until he could see my place. I got a text at 3pm letting me know he was running 45 minutes behind. That was fine with me as I had some flexibility. He and his brother Javier arrived at 4pm and Javier quoted me $150 for 3 rooms. He tried to sell me hard on the $200 for shampoo AND extraction, but I turned it down. My carpets hadn't been shampooed in 3 years and I had little black dots of trapped dirt on the high-traffic areas. About 45 minutes after they started the job, they were done and the carpets looked spanking clean and like new. I appreciated these guys' willingness to schedule me in at the last minute and their thoroughness and efficiency. I think $150's pretty steep for the time it took them to do the job, but I figured i was also paying for the convenience. I was happy with their work and would use them again. read more

Ernesto was easy to reach and I was able to schedule next day service tile cleaning for a property in Hacienda Heights. His team arrived on time, was professional, courteous, and got the done job quickly. The results were pretty amazing and I will post some photos. P.S. The tile is raw travertine, had natural crevices that easily picks up dirt.... which is why I really needed this cleaning and am very glad it looks good again. Thanks Ernesto. read more

Ernesto's Carpet and Floor Services - Before - Flooring Near Me - Fontana, California

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To fellow customers: Me and my wife have been shopping around for months for some movers to help us move that were trust worthy and affordable .Sure enough we were given a blessing by god to have had Ernesto's Moving company cross our path .. They showed up on time with smiles on there face and ready to work They were also very friendly and professional ... Once my moving was complete , I realized that I needed my carpets cleaned as well which they offered to clean as well ... Wow!!!!! What a great job on both task .. Thanks again Ernesto for the great service.. read more

Just had our carpet cleaned today and we're so happy we called this company!!! We initially contacted them through yelp to request a quote and availability. We quickly got a response from the owner and it was easy to set up an appt. Same day with in a few hours!!!!! We're so happy with the results, the carpet looks great, we will definitely be using them again. read more

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Called on a Saturday to schedule an appointment the next day at 1pm. They were very easy to talk to both on the phone and in person. Javier and a partner showed up on Sunday, and they were very friendly and explained everything clearly. I wanted my ceramic tile floor professionally cleaned and that is what they did. I had hired a cleaning lady the week before to clean my floor but she wasn't able to. She had mopped it 3 times and couldn't get it clean. After walking over it barefoot, my feet were still black underneath. And with a crawling baby, I wanted my floors super clean before we moved in. Thank God for Ernesto's Cleaning!!! There's no way I could have gotten it that clean myself! See my contrasting picture! read more

Ernesto's Carpet and Floor Services - They removed all of that dirt and oil from the tile!!! - Flooring Near Me - Fontana, California

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I called this place talked to Ernesto told me he would be out the following day took the day off from work to wait for him..... he never showed or called me... I tried calling him several times and text him no response..... read more

Very Professional!! Trust worthy and lowest prices. Ernesto's came on time and repaired water damage that was done below carpet. I was very impressed. The smell is gone and the carpet looks new! I would recommend Ernesto's to anyone needing flooring services. read more

I am so happy with Ernesto's carpet cleaning service. My carpet is so clean. And the solution they use helps with allergies and sensitive skin. I highly recommend and refer their service. And everything dry's in about 2 hours. Very friendly and respectful customer service as well. read more

Ernesto's Carpet and Floor Services - I am very happy with the results. - Flooring Near Me - Fontana, California

After reading the great reviews i decided to try them. Javier and his nephew were very professional and did a fantastic job. I've been wanting to steam clean my floor tiles for quite a long time but were quoted such unreasonable prices. Not only were they affordable but we had our carpets cleaned as well. Great job, very personable can't say enough about them. read more

Ernesto's is the best! They were very accommodating to my schedule and very patient when they had to work around some unforeseen problems. My hardwood floors look great and the filthy carpet on the stairs looks phenomenal. The group of workers he sent were hard working and friendly. Thanks Ernesto's! read more

So happy to have found these guys! They do an awesome job and exceed my expectations every single time. Super nice and very professional.

I needed a last minute caepet cleaning and same day ASAP and Ernesto and nephew arrived and got all 3 rooms nice and clean did an amazing job, definitely will use them in the near future and keep recommending! read more

I had my wood floors cleaned and four coats of polyurithane put on and they turned out lovely. I have dogs and they scratched them up over the years. I also had my carpets cleaned up stairs and everything turned out great. Very happy with everything they did. I will always use them. read more

Ernesto's Carpet and Floor Services - Flooring Near Me - Fontana, California

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Carpet was cleaned and looks good. I didn't get a receipt or invoice the day of service, which I thought was odd. I asked the owner 2 times for one, I was told 2 times that I would get one and still nothing. Moved out of my house and needed to show proof that I cleaned carpets and with no invoice I don't know what's going to happen now. My review is because of what I feel is a lack of concern after I paid them. read more

Javier to care of our office tile floor. He was very friendly and knowledgeable. The work completed was top quality work. I definitely recommend this company to anyone that needs their floors or carpet cleaned. read more

They are awesome! My floor looks like new. So shine and clean. Thank so much Javier and his nephew.

Ernesto's Carpet Cleaning answered all of our questions over the phone, showed up on time to our appointment, cleaning was done on a timely manner and professionally. I would definitely recommend their services read more

My friend Harrison recommended Ernestos because he had used them before but I wasn't sure if they would service me since I live in Rosemead and they're based in South Pasadena. When I called in they said no problem so I hired them on the spot since my buddy had nothing but great things to say about them. Three days later they stopped by and cleaned my entire house. We have both hardwood floors and carpet and they did a great job on each. The carpet was dirtier and the progress was more noticeable but they definitely did a great job all around. Ernestos Carpet Cleaning gets my stamp of approval! read more

Terrible, rather unprofessional and seriously lacking in the knowledge department. I called because they advertised that they do restoration and cleaning. I needed a cleaning and restoration of slate on the front and back porch. When I called the man who answered sounded like he just rolled out of bed at home (basing this on background noise that I heard). Not to mention that I was having a difficult time communicating with him due to language barrier, English I believe is not his first language which would be fine IF he even knew what slate was. He asked me several times what I wanted and then asked me to explain what slate was. If this is the company's specialty (cleaning and restoration) shouldn't he know what type of stone slate is?? read more

I called Ernesto to have my carpet, couches, and kitchen tile floors cleaned. He responded quickly and made things real simple for me by giving me an appointment right away in the same day and gave me a quote first thing after arriving when he could see the extent of the job. Also, he gave me a real good price considering the bundle package i was getting (usually its hard to find people willing to clean the couches for cheap). As far as professionalism goes, Ernesto and his crew worked diligently and quickly, always with a smile on and with positive attitudes. If you want a no non-sense, good job, where you feel like you get your money's worth, i would definitely give Ernesto and his crew a call, because that is exactly what they delivered for me and i'm confident they will do the same for you. read more

When called for business, he had a million questions. He wanted me to do all his foot work to do the job. His phone etiquette is very questionable and he just acted as if he did not want to go to work today. All the sighing and puffing is for children, not when you are answering the "business" phone and attempting to conduct business. He was so lax, that I wondered if it was even a viable business. When you use your cellphone as your business phone, because you can't afford to get two separate phones, at least answer the phone "Ernestos Carpet Cleaning," with some enthusiasm. read more

My carpet was crying for HELP and found this Ernestos services. We are so satisfied with the outcome of the cleaning. Instant appt, and excellent work. Never regretted my decision in choosing ERNESTOS. Join to recommend to all my friends. read more

It was very unprofessional! they arrived late after 2 hours and when they start to work one of the guy hit the wall with the machine and he left a big hole on my wall after that my carpet look good and they left and the next 3 hours appear new stains and I call them back and they told me the problem they will remove the stains and will give me the carpet cleaning service right away and I'm still waiting and it has been that one month. read more

I hired Ernest's to clean both my tile and carpet. They were very professional and did a great job! Their prices were the best I found. Thank you! read more

If your looking for attention to detail along with fast friendly customer service look no further! Called because I thought I needed to resurface my hardwood floors. After a few probing questions over the phone Ernesto determined I just needed to have the floors stripped to bring back to the original beauty (about 1/3 the cost of refinishing). I have to admit I was skeptic because many others were pushing to have the more expensive work done. He came the next day to see in person and did a test run on a small section of the floor..... Let's just say that demonstration and his ability to accurately point out what NEEDED to be done sold the job and saved me quite a bit of money.... He has earned a customer for life... Use him for all of your flooring needs. read more

Loving my like new tile floor. No problems with communication here. I will definitely use again. Thank you, Javier and crew.

I decided to use his service, based on good ratings from Yelp, to restore shine to my dull marble floors (also remove some old stains on the floors) in the hallway and kitchen and master (along with carpeting cleaning of carpeted rooms). He came over first and gave me an estimate, and scheduled the service on a weekend, which helped a lot due to my unavailability during the week. He didn't over-promise, which I really appreciated, and he did restore the shine to the marble floors and got rid of the stains, which I thought would possibly not happen. Ernesto was very friendly and explained the procedure he was doing to the floors, and also gave a great tip on how to maintain/clean the marble floors, which I really appreciated. read more

Ernesto was quick and easy to work with. Good pricing and fast service on my dirty carpet. Text him too for convenience.