I have been coming to Wanderlust on and off for a few months now. I typically do like the end…read moreresults of my manicure and pedicure. This time, however, made me view the salon and management differently. I showed the nail technician a photo of red chrome nails with the middle two nails having red French tips, which would be my Valentine's Day nails. She told me she could do it. I even left the photo up on my phone for some time so that she can reference it, if needed. As I saw her painting the red French tips, I informed her that they were a different shade of red from the other nails. She showed me the two products (gel and powder) and that they are the same shade number. I proceeded to let her finish as I thought that the end results may be different. It was not. She then added the "chrome" finish. I told her that it wasn't shiny at all nor looked like chrome and had a pearlescent finish instead. She told me that it was very popular with clients. She absolutely disregarded what I was saying to her. She also cut my skin while running the drill alongside my cuticles. At this point, the manager entered the conversation. I showed him the picture and he told me that the photos found online for inspiration "all have filters on them." He pretty much sided with the technician and saw no wrong. They both then told me to go wash my hands and see how the nails look in the sun. I did so and saw no difference from when I was seated at my chair. I was baffled that the manager could not see what was wrong. He did not offer to rectify the situation. I even asked for another type of coat that would make my nails shiny. They could not offer that to me for whatever reason. I clearly walked out with hideous nails. Even if I find someone who can replicate a photo here, the management alone would be reason not to go here. I paid for my service here out of respect for their time, but will not be returning and I urge others to do the same. Please see the photos I have provided.

I had a bad experience. I did my nails less than a week ago and I'm experiencing puss come out of…read morethe edge of my nails. My finger hurts like crazy. Also my manicure was not worth $35 it looked like a little kid did my nails. My cuticles were not cut evenly and my nails were not shaped evenly.

Decided to try a new nail salon b/c the salon I was going to was in DESPERATE need of new dip…read morecolors. (I was considering going back to Shellac due to their limited color choices for dip) I saw reviews for Valerie's on Yelp and decided to give it a try. They literally have 10 rings w/about 30 samples each for in dip colors....immediately I was SOLD!!! After choosing my color, my services immediately began (and I was a walk-in on a Friday). Jenny was my nail tech and did a great job!! She was very pleasant & thorough. I was pleased with both my nails, and polish change on my toes. The salon was clean. Restrooms were immaculate & very well designed. They also have a frequent visit punch card that earns you a discount after so many services $25 and up. I've found my new nail salon!!!

Hands down one of the worst nail salons I've ever been to! I've gone to every single one in this…read moreRichmond & Katy area. They're always changing prices, do whatever THEY want & NOT what guy ask for! Also nothing lasts because they do such a bad job & are always in such a hurry. I've never had a good experience here & refuse to go back. SAVE YOUR MONEY LADIES! Do not go here.

My girl Jessica always has me looking amazing! And she never misses! Highly recommend!read more

I'll start with saying I'm not someone that gets their lashes done regularly. This is a luxury that…read moreI treat myself to a couple times a year. The services have been ok up to this point. Never exactly what I ask for but I never wanted to sit and complain and waste time trying to get things exactly right. But I cannot be silent any longer and will no longer be coming here. I went in November for the first time in ten months for lashes. I showed her what I wanted, then I showed her what I DIDN'T want. I was told I needed the volume lashes. I don't know a thing about the different kinds of lashes so I said ok sure you're the professional. I get up to see my lashes were EXACTLY what I DIDN'T want. I do not like the fluffy look and volume is exactly that. She told me she could try to fix it. It still wasn't good because it was the total wrong type of lash (I later learned). So she told me to come back and she'll fix it when she had more time. So I went back a few days later and she completely removed the lashes and used faux mink which is what I normally use! It was much better and closer to what I asked for. But I was never refunded the price difference. I realized this and was told they wouldn't refund me the difference but would keep the credit on my account for when I went back to apply to a refill. Four weeks later I go in for a refill. I used my little coupon card I'd had for over a year because I hardly go, it was 20% off after 5 visits. They charged me 65$. Before tip. I thought it was odd because it seemed more than what it should be with my 20% AND 20$ credit. I even asked the girl if she saw the credit on my account to use and she said yes. I went home and didn't have time during the holidays to check the prices. But I did today and had to call right away. I asked what I was charged for specifically. They said 75$ faux mink refill. She told me they used 10$ credit because they no longer do 20% off after five visits, they do 10$. She never told me that when I was paying. Then she told me the 20$ credit was not used and was still on my account. She then talked to her boss, Sydney, who told her I can use it next time I go in. Um no. I won't be going in again. I talked to Sydney before my refill about being overcharged for volume/lashes I never wanted and she was the one who accredited 20$ to my account and told me to use it towards my refill. And now she changed her words and said "you can only use it with the girl who initially did your lashes". She is really trying to rip me off to spend more money there to avoid refunding me what I was overcharged. I'm REALLY not someone who complains or rants or fights for anything when it comes to business but this is insane and wrong. I'll never go back. They will be reported to the BBB and yeah just trying to warn people. PLEASE IF YOU GO HERE MAKE SURE YOU ARE BEING CHARGED THE CORRECT AMOUNT AND DON'T LET THEM TAKE ADVANTAGE OF YOUR IGNORANCE. The two stars is for there last person who did my refill she was SO FAST and good and even the other girl they are friendly but watch out for being sold on something you don't actually need bc or want.

Took my daughter to get her nails done and it was such a great choice! It was very cold outside but…read morethey were there and attentive! Her nails look stunning and he listened to exactly what she wanted! The price for the service is unbelievably great! For reference I called the afternoon before and they got us in the very next day no wait no hassle and so friendly! Place was clean!

Love Lily Lash and Spa. She has been doing my lashes for two years and does a great job. I like…read morethem a little shorter and more natural looking. She listens and does an excellent job applying the lashes for a natural look.

Love coming to see Josie! She always does an amazing job with my lash extensions. I've been coming…read moreto her for several years now. She was able to advise me what the best lash style would be for my eyes. She is always very accommodating with my last-minute scheduling

Josie is amazing! She is so personable and friendly! My lashes always look beautiful! I've gone to…read moreother places before and they do not even compare to her lash work! If you are wanting to look fabulous and have an amazing stylist Josie is your girl!

Rosie did such a great job & takes her time. My lashes look so nice!! You do have to book an…read moreappointment in advance but making an appointment is quick and easy on her website. Everything was clean and she lets you choose the style you want. I got Natural in length 12 and they look so good!!

Rosie does a fantastic job and is very reasonably priced. My lashes always look amazing and last a…read morelong time! You will not be disappointed

If you haven't tried sugaring before, I highly recommend it. Much less painful than waxing, super…read moreamazing if you have sensitive skin. Every aesthetician I've seen has been very kind and great at what they do. My sugarista today was Blanca and she was absolutely fantastic. Highly recommend.

From the owner: Sugaring NYC Richmond`s team of State-Licensed Estheticians are here for you for all your…read moreSugaring Waxing needs. Once you try Sugaring, we bet you never go back to waxing. Now offering painless laser hair removal with lifetime guarantee!

I decided to visit a new salon that was opening nearby, and I was delighted to meet Tammy and…read moreHelen. The mother and daughter pair! They performed an excellent job on my daughter's and my hair. Furthermore, their prices are really affordable! They are really kind, and I plan to return for more treatments!

From the owner: If you are looking for the best lash and hair services ranging from lash extensions, brow…read morethreading, facial, haircuts and more, you can walk in here. We have worked with top beauty professionals we have mastered the skills of delivering the best beauty and spa services in town!

This is a hidden gem in Richmond. My neighbor and I both went to get pedicures. The staff is…read moreamazing. As soon as you walk into the establishment you are greeted like family. The staff is very attentive. Even though the wait was a little long it was worth it. This will be the only place that I will go from this day forward. They also have a huge collection of polishes. Prices are amazing. I really didn't want to write a review because I would love for this hidden gem to stay hidden for us few. But everyone needs to know how wonderful this staff and the spa is. There is a reason why they are 5 stars with almost 300 reviews. They deserve each and every one of those stars. Thank you,

Best nail salon in the area! They're super clean! They take there time! There's never a rush. You…read morecan also get lashes and waxed done here too!! Jenny is the best nail tech ever, and the man who works with there as well.