Extremely nice staff, attentive and sensitive to your needs. I use a cane and they walked me out to my car. I definitely recommend them and I shall go again! read more

Great staff.. relaxing and therapeutic environment.. overall enjoyable experience "Sault room and massage sessions

I was very impressed with my first visit. Facility was very clean and staff were very friendly. Therapist was very attentive to my concerns and issues and made good recommendations on what type of massage would most benefit me. The whole process hurt so good. Deanna was wonderful. I would highly recommend. read more

Elvin and Jacquetta are awesome. They are a good team and are always asking if they need to adjust anything. Highly recommend. The overall experience is amazing from once you enter until you leave. They take all the stress out and make you feel perfectly reset when you leave. Recommend a monthly program - worth it. read more

I can not recommend Escape Massage enough. It was great from when I first walked in and was greeted with a smile and very positive energy. As I waited for Elvin, who my appointment was with, the waiting area was very warm and inviting. I did see that other services were offered and the benefits that they would provide me. I was already planning my next visit and what I could get for my wife. When Elvin met me he had a very calming and soothing vibe that started my process of distressing. Before we started he asked me what was bothering me and this helped him with what the best way to remove the aches and pains I was having. When Elvin was done I was so relaxed and the pains I had were gone. I could not believe also that it was over. The time passed so fast, due to being so relaxed. When I left I was already planning my next visit. Bob Rose read more

I've had a membership to Escape Massage for 5+ years. At first I tried a few different massage therapists until I found one I like the most. I have been able to request her every time since. The location is clean and quiet. They have a nice transition room you can wait in separate from the main waiting area (not sure if it is just for members or not- nothing states it is). The transition room has a nice water fountain, low lights and warm towels. I pay the extra for the aromatherapy oil for use during the massage. One bottle will last a few massages, I just take it with me and bring it back the next time. My therapist always has a heating pad that she turns on if I am feeling cold and will also get me a second blanket when I ask. They let me book appointments months out, I have heard other massage places only allow 45 days out. This helps with getting the therapist I want. I haven't used the salt therapy room yet, I hear it is really good for people with allergies. What I've learned over the years - communication with your therapist is key- let them know where you are feeling pain or tightness and if the pressure is too hard/soft. - the aromatherapy oil is worth the extra cost - if you aren't the chatty type, let your therapist know. I like it quiet during my massage - my therapist isn't super chatty anyway but some are -book appointments in advance so you don't forget and/or you get the therapist you want. -you will find the right therapist for you- keep trying. read more

Great environment and excellent massage therapists. Would recommend esp the monthly plans

The staff are lovely and nice. I appreciated them listening to different requests I made. The salt room was relaxing, and I loved that I had it to myself and enjoyed every second of it. My massage was ok. read more

Escape Massage - Massage Near Me - Midlothian, Virginia

Escape is awesome! Entire staff is very helpful and positive. I've used at least 5 therapists and they've all been great! I've received a full 60 minutes every time. Their monthly program will improve your quality of life. read more

Great service- friendly staff- massage therapist was great- enjoyed the salt room as well

Love escape massage, I've been going there for years! it's always clean, the therapists care about what you say, always a very nice experience!! Very affordable compared to other spas in the area!! read more

I really like Escape Massage. Dana is a great massage therapist - she listens and is able to address issues I didn't realize I had. scheduling is easy and the staff is very friendly and helpful! read more

I was able to get in same day and everything was very nice. It was clean inside and I was checked in and taken right on time. My massage was very nice and relaxing. Thank you read more

I had a wonderful massage here today. Escape is under new ownership and everything is top notch! Unlike other businesses that limit the "hour" massage to 50 minutes, you get the full hour here, and that extra 10 minutes definitely counts! read more

Every time I visit Escape Massage, I'm greeted with kind words. I enjoy relaxing in the transition room. Their massages are outstanding, and each of their therapist are unique in their own way. They also have a Salt room, which helps me with my seasonal allergies! read more

the service was phenomenal and the customer service was awesome. I got everything I asked for l! Michelle and Ting did a wonderful job!

Is it possible to give less than one star? The massages themselves are good, but the man running this show is horrible. I canceled my membership since I didn't have time to use it regularly. They continued to charge me. Then when I said I wanted to use the massages they charged me for, I wasn't allowed to. What on earth? I protested the charges with my CC company bc he would never return the ridiculous amount of messages I left for him. Dishonest. Scam to get a membership. Most definitely do not recommend. read more

Very quiet establishment, in the Westchester Commons mall off of 288 and Midlothian Tkp. I had a Groupon for the Himalyen Salt Room Treatment. It's normally a $45 hour session but got it for $20. The staff were very nice and helpful. The salt room was low lighting and very calming. There were recliner type lounge beach chairs and mounds of Himalyen salt on the floor. Very relaxing and stress-free environment. The music was gentle and calming and the airflow of the salt seeping through the blower vents was relaxing. I was able to breathe alot better when I left. This treatment helped m congestion and sinusitis isses I had been battling for a month. Will go back for another treatment! read more

My massage with Becky was a delight. Seems like a lot of folks here are complaining about the former owner. Hopefully those problems resolve so clients can focus on the quality of the massages. read more

I love the people here and the salt room changed my life. I highly recommend everyone go here :)

I would give 0 stars if I could. I had a membership here and they kept charging my credit card throughout the pandemic, while they were CLOSED. When I asked the owner to either refund the monthly charges or stop the membership, they refused. Luckily, my credit card company reversed the charges due to them agreeing that this was unethical practice. So, DO NOT GO HERE! read more

We went last night. I had been to a salt room in Abingdon Va and really loved it. This one was not up to the standard of the other one. It was a smaller room with 5 chairs, one that did not tilt back. The noisy fan was too loud and I could not hear the nice relaxing music that the other one had. As soon as the fan would start to die down, here came another big whoosh! Not so relaxing for me. The other place offered eye masks and was more lowly lit. They gave you a block of Himalayan sea salt to put on a pain or ache and a bean bag like thing you could put in the small of your back or on your neck. This place did not. I was disappointed and the girl who took us in was very cut and dried, not too friendly or enthusiastic. I think this could be a lot nicer with a few tweaks. One more thing - I thought that the room was rather small. read more

I have seen this place around, then saw a Groupon for a 60 minute session which was a great deal! Since my normal massage therapist just had a baby, I went for it. Pros- The interior had a nice, relaxing feel. Front desk staff was very bright, bathrooms were clean and in order. My therapist was young, but knew the basics of massage. Cons- The individual massage rooms were very small and very sparse. It seemed like someone had taken everything off the walls, no décor. Just a mirror and hooks for my things. The table was nice, but the sheets were very thin and not very comfortable. The AC was pumping SO hard, I was cold the entire time. I'm shocked the therapists don't use a warming massage oil! She used unscented body lotion, which felt nice right after she pumped it on, but once my skin had absorbed it, there was way too much friction and it actually hurt. As I said before, my therapist was young, maybe 22? I asked for a lot of pressure, but this was the worst massage I've ever had. She provided the right amount of pressure, but it felt like she was digging her elbows into me, HARD. I have bruises this morning on my neck and shoulders which I have NEVER experienced in my history of getting massages. The cherry on top that made me decide to not come back was this: During my massage, the therapist said I was really tense. I agree 100%. She then said "You should get a membership, they aren't too expensive and I think you'll really benefit." I totally understand trying to sell memberships, but not while I'm getting my massage!!!! That was the biggest turnoff for me, and at that point, I just wanted it to be over. I really wanted to like this place, but the combo of a hard sell while I'm on the table, and the bruises on my back will for sure keep me from coming back. read more

I had an excellent experience here! My husband bought me a groupon for our anniversary. I was in desperate need of a massage (we just had a baby a few months ago and I just started a new job, so I'm just a wee bit stressed!) The atmosphere is very relaxing and the staff is very friendly and keep you at ease. My therapist was wonderful and I wish I could remember her name. I was treated to a first rate massage. She worked on all my problem areas and I came out feeling like a wet noodle (in a good way!) in the end I was relaxed and refreshed. read more

Escape Massage - Transition room - Massage Near Me - Midlothian, Virginia

We came for the salt room and it was one of the worst experiences I've ever had. We were led to the room where we were told we could take our shoes off and put them in the bin with our purses. The salt on the floor was as course as rocksalt and was not easy to walk on. We sat back in the chairs and started to relax, when a huge fan started, sounded like a jet engine and proceeded to blow salt air into the room. By the time we were finished we were covered in salt from head to toe. It looked as though we had been rolling around in power. I had to ask the girl when we left if we could have a rag to wipe off. We were covered in salt and had to go straight home to take a shower. read more

I had a membership here for the last many years. Most all of the massages are good, but the owner has continued to remove money from my account after I canceled my membership. I have left over 12 messages for him, each with a promise that he will call me back but...surprise. He hasn't called. Such a dishonest man and shady business. My attorney will be calling him next. I'm done. This place would be a hard pass Don't give them your money. read more

I was looking for a place to get my wife a massage , and after being in West Chester multiple times and passing by , I figured I would swing in and try them out, despite some of the mediocre reviews. As I walked in , there was a lady who was at the front desk , who obviously cared more about her phone then helping myself as a customer . I stood there longer than I should waiting for a greeting. I happily turned around and walked out the door . Can't really rate the massages at this place , however I can say that the customer service I received and the first impression I was given will not get my business . read more

Had a groupon for a 60 minute massage- received 40 minutes. The receptionist (Angie) at the front desk was very rude when she informed me that the therapist I had booked with was unavailable. The therapist I had was very good, but only gave a 40 minute massage. I asked about the shortage on the way out and was given a BS reason about scheduling as i was 10 minutes late. There were no other clients waiting, so the excuse was not valid- and what about the other 10 minutes? Did not receive a call reminding me of the appointment to the therapist change. Would never go back- this is like the McDonalds of massage. read more

I've never had a bad massage here. Every therapist does an amazing job. Jimmy, Jeff or Rose are the best! Ask for one of them.

@Mike V. Thanks for getting back to me. The fact that your responded says a lot and I would likely give you another chance if I still lived in the area. For others in RVA - it's impressive that ownership replied and that is usually and indication that there is true commitment from ownership to providing a positive customer experience. Good Luck Mike V. I'm a fan of continuous improvement. (Mike V. create a google alert so you can see comments like these and respond more quickly!) read more

This is where I had my first massage ever, i have nothing to compare too so I'm not sure what to say about that. I was 100% pleased considering my husband spent 80$ for it. I was told by friends it's very relaxing and they don't talk to you but the gentleman I had talked the entire time, I couldn't even relax. It was a pleasant conversation but I just needed a massage not a friend. I'm not saying I won't come back but I probably will not want this particular person again. read more

Not a good massage. When I walked in, one of the front desk girls being on her cell phone was the first sign. Not relaxing and the entire time I was just waiting for it to be over. Didn't seem like she knew what she was doing at all. I like deep massage but this was painful. Have $60 left on a gift card but I don't think I'll even be going back to use that. If you want to get a massage at a "chain" place, Massage envy is much better. Staff and environment were much more impressive. read more

I was a walk in appointment. I simply asked for a arm ,neck and back massage. Instead the gentleman was just rubbing oil and roughly jabbing his elbow into my back. He did not massage arms or neck. Instead he just continued to graze my back with oil or shove his elbow into my back. It was not relaxing at all and I am in more pain that I was before I came in. The entire time that I was supposed be getting my massage I was just getting more aggravated and more in pain. I finally had enough and asked him if he would please stop. I wish that I would've asked sooner for him to stop the so-called massage because it was torturous. I left with 20 minutes left of my 60 minute session. I did however pay my full price for the hour. Nobody seemed to care that I was not satisfied with the very poor service that I was given. I think that if a client makes you stop because it is that unenjoyable it should be a red flag that something is wrong. I will not be going back to escape massage. Worst massage ever! read more