I had a relaxing experience, and the therapist was very kind. The massage helped reduce tension in…read moremy back. I only wish a little more time had been spent on my shoulders.

41 minutes ago New…read moreThis review is rated so low to express my disappointment regarding a recent couples massage experience at this establishment. I want to preface this by saying that if a client is seeking a relaxation massage, this is not the place. During our session, the massage therapist frequently answered phone calls and engaged in full conversations with potential customers, even going to the front desk to assist walk-ins. This significantly disrupted the flow of the massage, and unfortunately, no additional time was compensated for these interruptions. They also switched massage therapist in mid session for the new tech to fill in but she had cold hands. While apologies were offered, the constant disruptions were unacceptable. Furthermore, the massage itself was uncomfortable. The strokes were fast and, at times, painful. My massage therapist primarily used her forearms and elbows, which I assume was due to her smaller hands, but this resulted in sharp, pointy elbows being administered causing discomfort. Overall, I would not recommend this establishment and will not be returning.

I am 22 and had my first ever massage with Dawn Hurley and it most certainly won't be my last! I…read morecame in with muscle tightness stemming from my hyper-mobility and bad posture and I left feeling like I had a new body. Dawn heard my concerns and addressed them by confirming where my muscle tightness was and focusing on those areas with a mix of heavy and light massage. There was one point where I had extreme tightness in my upper back and Dawn massaged some muscle up there and I felt it loosen the entire way down to my butt; I have never experienced a relief/release like that. I can honestly say that this massage experience changed my life as I will be seeking out that same relief from anything and everything. The atmosphere is also unmatched, cozy rooms with comfy sheets and blankets and fans to keep you at a comfortable temperature. Plus, it all ends with a heavenly head massage. 1000/10 experience, pleaseee go visit Dawn to start your day off with rejuvenated muscles!

Yes. That actually strengthens the review because it raises a fair question about why you were…read moreassigned to Shenekwa when the spa apparently identifies Kirstie with that specialty. I'd word it as a question rather than claiming anything about their staffing decisions: I booked a lymphatic drainage massage yesterday, and unfortunately, this was one of the worst day-spa experiences I've had. I've been to plenty of spas and have had lymphatic massage before, so I had a reasonable expectation of what this service should be. What makes this especially disappointing is that I explained to my therapist, Shenekwa, that my doctor specifically recommended lymphatic drainage massage to help my body decongest. I explained that this was an important massage for me and that I needed someone experienced and knowledgeable in lymphatic drainage. I specifically asked Shenekwa whether she had performed lymphatic drainage massages before and about her experience with them. She told me that she has several clients she performs them on. After experiencing the service and listening to her responses when I asked questions about lymphatic drainage, I personally find that very difficult to believe. She would give me answers, but they were vague and unhelpful and did not demonstrate the level of knowledge I would expect from someone regularly performing this specialized service. The massage itself was equally disappointing. She used a cheap-feeling aloe vera gel and didn't even have enough product to complete my massage. She actually ran out during the service and continued rubbing and massaging areas of my skin DRY. It was uncomfortable and completely unacceptable for a professional spa service. The lymphatic drainage technique and sequence also did not resemble what I have previously experienced with this type of massage. The entire service felt low-effort and as though very little care was being put into it. I actually felt worse when I left than I did when I arrived. What makes this even more frustrating is that, according to the spa's own website, Kirstie is listed as specializing in lymphatic massage. If the spa has a therapist who specifically specializes in the service I booked, why wasn't I scheduled with her? Especially when I made it clear that this massage was recommended by my doctor and that having someone experienced was important to me. Had I known there was a therapist there who specifically specialized in lymphatic massage, I absolutely would have requested her. There was also an issue before my appointment even started. About 30 minutes before my scheduled 4:00 p.m. appointment, Shenekwa spoke to my husband and told him that she was getting a tire changed and would be running late. I still arrived before my scheduled appointment because I'm always on time. When I arrived, she was already there and apparently able to start on time. I'm glad she made it on time, but since she had spoken to my husband to say she would be late, she could have contacted us again to let us know that she had actually made it back on time. It left me wondering what would have happened if I had relied on what she told my husband and arrived at the later time she indicated. Would I have then been considered late or charged for being late? Clients are expected to respect appointment times, and that consideration should go both ways. If you're going to charge premium day-spa prices for a specialized service like lymphatic drainage massage, you should make sure the therapist performing that service is properly trained, knowledgeable, and skilled in that specific technique. And if you already have someone on staff whom your own website identifies with lymphatic massage, I don't understand why clients booking that specialized service wouldn't be placed with that person. I still gave Shenekwa a $9 tip because I felt she at least tried, but the service failed miserably to meet my expectations. I left feeling worse than when I arrived, and I would absolutely never return. I've had many day-spa experiences, and I've never had one quite like this. For the amount of money being charged, customers deserve a much higher level of professionalism, knowledge, and care.

From start to finish, Bliss made the first massage ever for my 64 year-old Mother this Mother's Day…read moreweekend very enjoyable. The owner was very communicative, accommodating, and understood the specific needs of my Mom. Eric, the masseuse, is very laid back, easy to talk to, and took the time to put my mother at ease and accommodate her requests during the massage. Mom said several times after her hour-long massage was done that she "feels like a new woman." She's been having some neck tension and spasms, and we wanted to treat her to a massage this Mother's Day to help alleviate some of that. This experience was so pleasurable for her and she notes that she will take Erin's recommendation and schedule a massage now once a month. Bravo! Thank you for helping us pamper our Mom in this very special way.

Okay, this is hands down (no pun intended!) the best massage in Columbia…read more Jennifer Brown is the Licensed Massage Therapy of Bliss Massage Therapy. She is located in the Personally Fit gym on Gadsen. There are about 5 reserved parking spots to the side as well as metered spots out front. You need to go to the back of the gym and turn right to find her. Inside, you have a relaxing seating area and then the massage room. She will give you your choice of music. If you are congested, she likes to use eucalyptus to open up those nasal passages. Just a little background on me: Today, I sat down and finally counted the # of massage therapists I have tried in Columbia for a deep tissue massage. The total? 8. Yup, at several other brick-and-mortars in the city. I like a true deep tissue massage, not gentle Swedish strokes though she does offer Swedish as well. She hits my tension knots every single time without missing and I consistently leave much more relaxed and relieved. Jen truly has a gift of a healing touch as well as a caring empathetic bedside manner to her. She will make you feel at ease instantly. I moved out of Cola recently, and I honestly wish I could have taken with me in my luggage. If you need tension relief, please visit her. If you're like me, you will leave with a goofy blissed-out smile and noodle-like body!

An excellent experience at this studio for a therapeutic massage. Very professional in explaining…read moreeach step and well worth the visit!

It was my first time here! My sister booked me a massage for my birthday! Antonio was amazing! He…read morewalked me through everything as he went along, made sure I was comfortable with the pressure of the massage. Felt nice and relaxed after. Loved the ambiance!

wife and I had a 10am appointment, got to the location 10 mins prior to--and nothing…read more no one there, not even sure if that suite even belongs to this company anymore. The number we attempted to call FROM THEIR SITE MULTIPLE TIMES, wasn't even the right damn number. it was some lady who was pissed that we called HER number multiple times. if this is no longer your location, #, etc. At least be professional enough to update your damn information. not a good impression nor experience to stumble upon. typical cola businesses, so I shouldn't even be shocked. if I can prevent one person from giving this sorry a** company a dime--I can sleep well knowing I did my job Do f***in better

I am looking for resources for a client of mine to help with Sciatica, I came across this company…read morein reference to reflexology. I called and spoke to a young man that explained to me that they do treat this specific issue. Given that I'm looking for multiple options for my client, I asked the man I was speaking with if he knew if reflexology and acupuncture needed to go in a certain order or if it even matter. His response " in my personal opinion, acupuncture is something that has to be believed in for it to work, kind of like that witchcraft mess." Well... in MY PERSONAL OPINION, that type of comment is not only unprofessional but also shines a very dim light on Healing Hands as a business. Given that this company is listed under NATURAL/HOLISTIC, I would think that the employees working there would be more knowledgeable about the field they are practicing in. Acupuncture isn't something to "believe in" nor should it be compared to witchcraft. It is a science based approach that treat nerve points within the body, alleviating tension and inflammation by activating the nerve point to release. Being a holistic wellness counselor myself ... I WILL NEVER refer a single client of mine to this place of business when this is the mindset of the people working here. This is a complete contradiction of the "healing hands" approach. Heal the mind first, then maybe that knowledge will flow through the hands. Lost a revenue of customers before even stepping foot in the door!

0 Stars don't ever ever get the membership. It is an absolute scam as they make it impossible to…read morecancel. I tried to cancel in person but they said I had to speak with manager Shanika who is never there (she was supposed to be there today at 2 pm, it's 2:20 and they said she still is not there and doesn't know when she will be there. We have played phone tag for over a week and now Tiffany says to just come in and do it in person but I only have until 3 pm like I don't have my own full time job and schedule. It's ridiculous. Now it takes 10 days to process so again I will be charged for another month! AVOID AVOID AVOID this bullshit.

They should do a better job with their online booking for certified providers. Canceling…read moreappointments because of their poor setup is poor customer service. To respond, what more reaching out do I need to do as a customer. Good luck.

I have a lot of stiffness and tight muscle issues. Jennifer administered a deep tissue massage for…read moreme. She is very kind and attentive to the needs of her clients. She works very hard to get the desired results and it paid off! I could tell a huge difference after just one session. I will be back for regular visits and look forward to much more improvement to my issues. Thank you Jennifer!

READ BEFORE BOOKING. Literally SHOCKED with how terrible my…read moreexperience was here. I booked a massage through the website and had received confirmation/updates all week. The day of my massage I drive across town to the location and entered, there was no one around. Shortly after entering, a young girl came out of a room and asked the reason for my visit. I told her about my appointment and who it was with and she assured me the person I'm booked with is just "running over" on a current appointment and I can wait for her in the lobby. I waited, A HALF HOUR before receiving a call from the massage therapist, stating she no longer even worked there and doesn't know why they would've booked her. This is the MOST unprofessional, terrible and frankly weird experience I've had with a business. **BEWARE when booking here, I should've read other reviews alluding to similar bad experiences before wasting my time.

I made a appt on Style Seat with Rida Wright two weeks in advance. The website is self explanatory…read more Total Health was really easy to find at Lake Carolina. I must say my appointment was on time and professional. Rida is a true master at doing natural hair!! Her prices are very reasonable and fair. I have a lot of thick, long hair. She literally washed, conditioned, and trimmed my hair within 1hr 15min I was walking out the door! I have never had a stylist finish my hair that quick. I absolutely love my hair, its soft and feels wonderful. I highly recommend her to anyone with natural hair. She does a lot of styles, you can look at her work on Style Seat. The shop is really nice and welcoming, they also do other services. See their website. Plenty of free parking in front of facility. I appreciate the recommendation from Jamita H!

What a special place The Transcendent Table truly is. Professional and creative the therapist is…read morewith her treatments. I went in with a head ache and general back pain and Aimee, the owner and therapist paid such attention to the problem areas, then proceeded to give me the best massage I have ever had. She really stands out among the typical spa places. Thank you Aimee!

The best massage I have received! Aimee is very patient and takes her time with each customer. Very…read morefriendly atmosphere. Prices are very reasonable for the area.

It was a great experience with lively people who exceeded my expectations. I was provided an array…read moreof experiences that are better than other spas I've used

I've lived in China for years and this place reminds me of my time there. She also speaks Chinese…read moreso I can practice my Chinese with her. I look forward to going back.