First time at Royal and very satisfied with their service. Nancy was amazing and friendly! She went…read moreto WORK and paid close attention to the areas of tightness without me having to point them out. I'll definitely be back. Great value for the amount of effort they put into services.

DO NOT go here if you want a legit deep tissue massage or anything of the sort. I wouldn't even…read morecall it a body rub down since it's only regular lotion being used and only on one side of your body. BUT... for $85 plus whatever else they charge for the additional services, you can get a handy. Idk if I would consider it a happy ending because I declined, but they will hold it probably

41 minutes ago New…read moreThis review is rated so low to express my disappointment regarding a recent couples massage experience at this establishment. I want to preface this by saying that if a client is seeking a relaxation massage, this is not the place. During our session, the massage therapist frequently answered phone calls and engaged in full conversations with potential customers, even going to the front desk to assist walk-ins. This significantly disrupted the flow of the massage, and unfortunately, no additional time was compensated for these interruptions. They also switched massage therapist in mid session for the new tech to fill in but she had cold hands. While apologies were offered, the constant disruptions were unacceptable. Furthermore, the massage itself was uncomfortable. The strokes were fast and, at times, painful. My massage therapist primarily used her forearms and elbows, which I assume was due to her smaller hands, but this resulted in sharp, pointy elbows being administered causing discomfort. Overall, I would not recommend this establishment and will not be returning.

It was a gift as why we came to this spa. I'm a regular massage spa person, so this one started…read moreoff confusing than others I've been too. I visited from out of state, so called in before coming to make sure no confusion happen. When we arrived the confusion started, but that was something small. Then the kicker is being charged before even doing the massage and asked for the tip. I've never been to a parlor asking for all this in the beginning. Then the massager was great. After the massage, another tip was asked about... which caused the confusion again because it was told my wife will be paying it all. They should welcome and make everyone super comfy. Then get the massage done. Then ask for the payment and tip because folks won't have to be thinking it's all about money. IF i visit South Carolina again... I might stop by again and we'll see how super it will be. I believe they can do great. Head Up!

The best! No waiting they are ready at my scheduled time. Nice treatment room very nice and…read morefriendly staff. I highly recommend this business.

5/23/26 - Today will be my last time there. I had scheduled a 2hr massage, 15 min shower bed and 15…read moremin body scrub. My appointment time was set for 12:30. I arrived at 12:15 and was checked in. I never got to my room till 12:45 then waited for another 10 min till my actual message started. My time of finish should have been 3:00. They said I was done at 2:45. My shower and body scrub was maybe 15 minutes total and felt rushed. With my late start and the amount times they left room and I waited, My done time should have been closer to 3:30. This is not the first time this has happened to me and I have read its something that seems to happen a lot. Also, when your done they expect a tip. A lady that finished up while I was waiting got the massage as a gift and they insissted on a tip from her. Tips are not required and this was one issue I had in my first visit. 2/28/26 - Been going for a few times now and this last time I was not happy with the service. First, I chose Therapist #2 from their drop down menu seeing they don't list the names which they really need too, but now I know who they are. I had already tried them all but #2 so I chose her. However, when I got there I got #1, the one I usually have, who really is a nice lady and I like her, but I was set on trying someone new. So that was the first disappointment. The next was during my entire massage 2 things kept happening which prevented me from really relaxing and getting into the massage. One, the therapist's phone just kept buzzing in her pants like every 5 minutes and it was pretty noticeable. Second, it seemed that my therapist was also the desk clerk, so every time someone came in, she had to go out front so again it was kind of hard to relax when she was stopping to tend to someone else. My opinion, If she needed to take care of the front, then she should not have been doing any massages. So another issue I had was, I always do a 2 hour massage. This time, seeing I got a discount for being a member, I decided to try a table shower that is supposed to be 15 minutes long. So, my entire time there should have been 2 hours and 15 minutes. I got less than 2 hours if you count the time that she was stopping to tend to the front office. So as far as I am concerned, I did not get my money's worth. This is strike number 2, not sure I am going back. I noticed another massage parlor down the street from here I may try now. It's too bad seeing I liked this location and the ladies and girls are really nice and they do, do a good job. The table shower was amazing as well. ****************************************************************** 7/13/25 - I decided to give this place another try. And I am changing my review from a 3 star to a 5 star. This last visit has very much improved since my first visit. Anna was amazing. She listened to my concerns and request and fulfilled them completely. I can not wait till my next visit with her. 5/25 So I just recently had a massage at the Irmo location. I was going to give a 4 or 5 star rating during my massage, but they had some technical issues with the speaker in the room kept loosing connection with blue tooth and kept trying to fix that, taking time from my massage. I finally had to say I was good with no music. The therapist was really good with the massage and I had planned on still giving at least a 4 star rating until It was time to give a tip. First, I had 2 hour Swedish massage which was $140 with tax, so 20% of that is about $30. On their website it states "Tips can be paid via Cash, Zelle, Venmo, Paypal, or Credit Card. If the service you received meets your expectations, please consider tipping 15% to 30%". So I went to pay for the tip with my Credit Card and was doing $25 on the $140. They then brought my attention to a sign that they have on the counter that basses' tips per hour. So basically, they wanted me to double my tip. Well, when I tip in restaurants its based of the price of the meal. Then they kept telling me in cash was better because of the CC fee which I had no issue with and told them that. But the fact they seemed to try to get me to tip by the hour and talking about paying that in cash (which I never carry) just put a sour taste in my mouth. Which is a shame because I really did like this place and really enjoyed my massage. Now, I think they need to post that sign on their website, so people know in advance what they are expecting in tips and that they rather get their tips in cash. It just makes me feel very uncomfortable when I am not aware of something. I also find it a little annoying that you cannot select a masseuse by name on the website.

This place exceeded my expectations. The environment was clean and peaceful, which made it easy to…read morerelax right away. The staff was friendly and made me feel comfortable from start to finish. I booked a massage after a long week, and it honestly helped relieve so much tension in my back and shoulders. The therapist was skilled and adjusted the pressure perfectly. Prices are reasonable for the quality you get. I will definitely be returning and recommending this place to friends.

Wonderful experience at this new massage spa! Treated my visiting daughters and myself to excellent…read moremassage! I would highly recommend! Got us all in the same afternoon and great service!

Beautiful & clean! My Mom, sister & myself had a wonderful massage! Thank you for making our…read moreexperience so wonderful & relaxing.

Walked in and so glad I do. Perfect pressure and adjustments as needed. I have a very arthric knee…read moreand she accommodated me in every way possible, included using a medicinal cream to take the pain away. Highly recommend this place!

The environment was welcoming and peaceful. Male massage therapist did an excellent job. I would…read morehighly recommend.

I booked an amazing massage some time ago. Since then they have relocated, and I plan to return. My…read moreinitial experience was wonderful. I had an appointment with Brandi. She was so pleasant and amazing; she truly has a gift. The experience from start to finish was fantastic. The space was relaxing, inviting, and pleasant. The time to get comfortable wasn't rushed. The massage was outstandingly relaxing, and it was on point with what I needed at that moment. The massage was so great, to the point where I fell asleep. I felt comfortable and safe relaxing in a clean space with great ambiance and a great masseuse. She took the time to understand my tension points and worked her magic. I cannot wait to have the opportunity to return.

My card was charged and they wrote "No show" on the receipt…read more I tried to schedule a couple's massage as a gift, but the website only allowed me to register 2 individual massages, which I did. However, they set up two different times. When calling the business, their mailbox is full, so I couldn't get in touch with them to clarify. However, I sent many emails that were not responded to. They did reply to a google review. The 2nd massage was never accepted by their website system, so there was never any confirmation. Yet, they still charged my card. I am a bit frustrated as I wish communication was clearer and the website reservation system worked better. I reached out to get a refund processed and will update my review accordingly if/when they process the refund.

Got a massage with my friend and absolutely loved it! The masseuse did an amazing job and even…read morepopped my back at one point (which I've been longing for in a massage for forever). The prices were reasonable and I plan to book another massage soon!