Excellent customer service and Dr Love made me feel very comfortable and answered all my questions and concerened. I would highy recommended and visit to Dr Love. Patricia L. read more

Dr. Love Caution! Look elsewhere! Chaos in every respect. The Rx Dr Karen Love gave me was incorrect and I had to go to another optometrist to correct the issue. She told me in the first 5 minutes that I had a leak in left eyeball, either blood or plasma. Next optometrist didn't find anything. Dr. Love told me I had advanced macular degeneration- also not true. She tried to upsell me to the tune of $600 for macular degeneration, special eye drops, etc. when I asked if I could just find them on Amazon, she informed me I would probably be getting expired products! Again, Not true. At our final appointment, I asked her if I was going to go blind. Her answer? No, probably not. She never mentioned the "leak" in my eyeball again so I asked why she hadn't addressed this, she told me she didn't think I could handle it because of my anxiety with my eyes! I have already written a letter to the board. If there was a zero star review, I would have used it. read more

It gets the job done! I come here twice a week for vision therapy. This location is easy enough to find. They have their own private parking lot so no need to worry about parking. I believe this office provides a variety of services. The office is kept clean and sanitary. The fron desk can be a bit slow but if you need an eye exam I would highly recommend! read more

Escondido Premier Eyecare - The waiting hallway - Optometrists Near Me - Escondido, California

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Dr.Love is a knowledgeable doctor with vast information in different areas within the medical field. She addressed my concerns by performing tests that other ophthalmologists and conventional optometrist offices no longer perform, in addition to addressing all of my concerns in detail and helping me figure out the reason for my discomfort. She I passionate about what she does and tries to help patients. Thank you, Dr.Love!! read more

It was my first and only time going there. I went to get a contact lens fitting and it took 4 weeks for me to get a pair to try on. When I tried them on, it was blurry (my eyesight is not that bad) and Dr. Love said that I possibly have an eye disease and recommended to do more testing which wasn't cover by my insurance. My husband requested her to examine my eyes again and asked if she could raise the prescription higher since I have no signs or symptoms of an eye disease. Dr. Love said she did do it 3 times and still said she was 99% sure I have some eye disease that needed further testing. This had me worried and stressed out till my husband suggested I get a second opinion which I did and had to pay out of pocket since Escondido premium eye care used up all of my insurance benefits. I ended up going to a Target eye care location and had a correct prescription and a week's worth of contact lenses for free all within an hour. I appreciate that after I presented the information that I went to get a second opinion and there were no signs or mention about any eyes diseases and that I received a correct prescription, Dr. Love was willing to do a full refund per my request. I just didn't appreciate the fact that I had to deal with the unnecessary stress and worries about eye diseases when it was just a simple fix to raise the prescription. read more

If I can add a 0 stars I would. Dr. Love seemed in a hurry during the exam. I took my entire family and it took about one month and a half to get my glasses and that's because I called and they admitted that they were not ordered. My husband decided to go back and try it one more time, his exam was in December of 2022, it is now March 3, 2023 and we have yet to hear from them regarding the order for his contacts. We will be calling this week to ask about the status, but given this situation that has happened to is multiple times, we will NOT be taking our business there anymore! ...Beyond frustrated! Please look at the other reviews, they are from YEARS ago - not sure what is happening in her practice but she surely needs to step it up. read more

Chose this service provider based on Yelp reviews, unfortunately the experience feel far short of the high rating. Upon arrival, the "it's my first day" employee advised that a Covid test, $45, was mandatory. Why is this required test not noted on the website? Not advised when making your appointment? Not advised during re-confirmation phone call? Is it because our insurance was via Medicare, maybe. Very disappointing. Oh, and you can't leave with a written prescription, have to wait a few days while the Dr. Transcribes her notes. read more

This optometry practice is great! My entire family comes here for all of our eye care needs. Everyone is warm and friendly. Dr. Love is very knowledgeable and professional. read more

Dr. Love is great. I was due for my annual exam but needed a new doc. i found Escondido primary care on yelp and the reviews seemed good. The staff was friendly and made it easy to schedule my appointment. When I was there I had my 9 month old baby. There was a great play area for my little girl to keep entertained so I could focus on getting my new glasses. Dr. Love also told me the baby should have her eyes checked as well. I HAD NO IDEA!! I had no idea she could diagnose things like dyslexia. Not only was she great with me and my child but she also had another child in the waiting room with special needs. Dr love was so sweet and caring to that little boy I almost cried. Dr Love will always be our family optometrist. read more

Escondido Premier Eyecare - Optometrists Near Me - Escondido, California

Update: I received a call from the doctors office and they've made some changes internally so the issues below won't occur again. Like I said earlier, the doctor seems to really care about her patients and that certainly comes through. I've looked for a number of eye places in the past, with quality being my number one concern, and this doctor definitely provides that. Thank you! She gave my children back their sight and I couldn't be more appreciative! Previous Review: I'm giving this place three stars because I really like the doctor and her ability to get my children's prescription right. That is most important to me. I can get past the location of this place. It's not nice but again, the care my boys get is important. That said, I have to take away stars because of the office staff. Now....from what I can tell, our doctor recently started working there and probably inherited the staff. But there is seriously no reason for anyone to be rude or condescending to a patient or another member of their team. It was so bad that we almost walked out of there more than once. One employee kept telling another employee that they had "one minute...and I mean one minute" to return. The same person was rude to other patients and clearly hasn't heard the term "customer service". I would recommend this place because of the eye doctor. But if you have kids, I would not recommend bringing them here without ear plugs. No child should be subjected to the staff's attitude - even if it isn't being directed at the children. It's rude. It's unprofessional and it isn't at all necessary. A smile can go a long way and really make this place great. read more

I went for annual eye exam, and it was rushed. I was told that I needed a separate dry eye exam in order to get blephex treatment which I was interested in. I decided to pay for the dry eye exam anyway. I also decided to buy a treatment plan for blephex and meibomian gland expression. 10 days after treatment I got an eye infection. It was a Friday and Dr Love was not in the office so I had to pay to go to a different office to treat my infection. I then asked for money back for only the unused portion of the treatment plan. I thought maybe the treatment wasn't something for me. I did not blame the doctor for it. However I was treated bad after that. They were hinting for me to a different office. They gave me 1 month of my eye drop Xiidra and did not give me any refill. I called and called for days and they gave me only 1 more month so that I had time to see another doctor?!!!! I usually go for my eye check up once a year and get all my drops for the whole year. I do not recommend this office. read more

I was very impressed with the care I received from Dr. Love and her staff. Dr. Love did a complete eye exam and was friendly and made me feel at ease. Andrea read more

I was very impressed with this office. Dr. Love was so personal. Life all around is difficult with supply shortages and staffing shortages. This office did their job quick and professional. My appointment was seem-less. In and out with a friendly staff. read more

I have been seeing Dr. Karen Love for many years and gladly followed her to the Escondido Premier Eyecare location. Dr. Love is very thorough, caring and never rushes you through the process. I always feel as though I am in very good hands with her. read more

I went here because they take Tricare and VSP. They dilate your eyes automatically without finding out if it is necessary for you, which I have been told is just to bill insurance more money. They did this right before the eye exam. It messed with my prescription. If they were going to dilate my eyes, they should have done it after the exam. I stopped wearing glasses. I ended up going to a different place months later. Dr. Rose's prescription was definitely off. I am not far sighted and I no longer have astigmatism. read more

Escondido Premier Eyecare - Top is their prescription. Bottom is the correct prescription from Haug Optometry. - Optometrists Near Me - Escondido, California

Covid safe, touch free thermometer check, easy text to schedule appt features, responsive via text, fast service.

Dr. Love and her staff were first rate all the way. The staff was personable and respected my time. They got the ball rolling quickly and efficiently so that I got to spend more time with the doctor, who was very caring and thorough in the examination. I did not feel rushed and she took the time to explain to me why my prescription needed a bit of tweaking since my previous visit to an optician. When it came time to select glasses, they presented me with many options in a no-pressure setting. I really liked Dr. Love!! read more

My family and I have been going to Escondido Premier Eyecare for many years. We were sad to see Dr. Rose retire, but we love the staff, Alicia and Linda are amazing! They provide excellent customer service and always go above and beyond. When we moved to Temecula we decided to continue making that commute to Escondido because of their exceptional care. read more

Loved that they were taking precautions upon walking in, by taking our temperature. Dr. Love did an amazing job letting me know about my prescription and the staff was extremely helpful when I needed to choose a pair of glasses that I liked. Overall good experience! read more

my co payment is ten dollars and these people charged me fifty five dollars ands when I call them about it, they basically told me to bad I sign their release form! lets talk about cheating the insurance company! these people charged my insurance for glasses I Never received and to top it off the insurance company paid them!!! Escondido premier eye are on Philadelphia is nothing but a rip off and a scam artist beware! read more

Make sure they take your insurance, and have them check it on the spot before making your appointment. I waited a month for this appointment just to be disappointed. read more

I have been seeing Dr. Rose for a few months now and I cannot thank him enough for helping me improve my health tremendously. Dr. Rose is way more than an Optometrist or Applied Clinical Nutritionists. He has helped me with my energy levels and adrenals, he has helped with maximizing my immune system, he has helped me with being able to overcome and sustain optimal health while being able to maintain a 70+ hour work week, every week! If you are interested in living a long healthy life, or if you would like to improve your current health, I would highly recommend you calling today to set up a consultation as I know you will be just as thankful as I am. Wishing all the best to all. This is an amazing group! read more

Dr Rose went out of his way to give the best eye care for my husband. We had an emergency on a Saturday and he made himself available to see us. We are grateful for his substantial service. read more

My mother had an appointment with Dr Rose for her annual check-up. Dr Rose had her sit for a retinal image taken by one of his staff. The staff member had a great deal of difficulty getting a clear image for some reason. My 80+ year-old mother has a problem with dry eyes, so spending any protracted amount of time with her eyes wide open is problematic. Meanwhile, the doctor was engaged in consulting with a large family about eye care in the outer office and the staff member attempting to get the image couldn't get his attention to provide guidance on how to proceed. She continued to try and get a good image for over an hour, at which time my mother could no longer tolerate the open eyes and left the office without the image being taken successfully and without having had any time with the doctor. He seemed more interested in the impending business with the large family than he did with my mother's problems for which she had made and kept an appointment. read more