my wife and i went into the Norwalk T-Mobile location on Rosecrans and Pioneer this past Saturday…read moreto upgrade our 2 phones. there were other customers in the store already but we were greeted within a minute of our arrival and within another minute we were placed into the electronic queue. luckily we didn't have to wait more than 10 minutes before Nate -the manager- was able to start assisting us. Nate was friendly and professional and walked us through the different plans available. we already knew the devices we wanted so that part was easy. About halfway through the process, Nate handed us off to Jose. he was also professional and friendly and asked good questions to help us along the process. the longest part was the data transfer; but that's inevitable. the store was clean and tidy, and there were plenty of places to sit while we waited. overall it was a 5 star experience and if you need any T-Mobile products or services and are near the Norwalk area, you should come in and see Nate and Jose and the rest of the crew at the Norwalk store.

Hector was amazing very helpful & extremely knowledgeable! The only reason I purchased from this…read morelocation was because of his energy.

Always friendly and helpful! never short on T-Mobile Tuesday freebies! Their home internet in my…read morearea is ok too!

best store ever good communication skills very nice guy Rob very patient he helped us with…read moreeverything we needed help with he also gave us advice on getting tmobile internet great guy....!!!

I know somebody's gonna be able to fix my phone . Two years ago I went to El Salvador and they…read morechanged my settings. Ever since then I haven't been able to send any pictures and sometimes messages to androids . It's super annoying. You know what they say androids and Apple are just not compatible. It's definitely put a strain on a lot of my relationships to tell you the truth. Sounds silly right. Thank God for Messenger. Still on the hunt for a phone place that can fix my phone. Beside that these two were really super helpful and I had an amazing time talking with them. Let's give these to employees a great review thank you Andy and Steph.

Enrique was very helpful one of the best employees ! , next time will be coming back to activate…read moremore new lines

They up sale you things that you don't want and lie about not having an item in stock so you can…read morebuy a higher ticket item and then sold me a home internet device with a fraudulent address and the device is not useable in my area and then charged me twice to activate the device and then never put the SIM card in the device they don't take accountability just constantly calling the customer a liar instead of saying I'm sorry how can we fix this avoid this metro store take your business and money elsewhere and don't bother speaking to the district manager because she's as helpful as the employee who lied in the first place.

This the third time I've been here during business hours, and the door is locked, nobody in storeread more

We got Frontier fiber installed back in December 2025. But since the line is across the street they…read morehad to run it through the air across the street, tie it to one of my trees and then drape it diagonally across my front lawn about 250 ft to my house. It was fine when the snow was on the ground but I've been having to move it around each time I mow my lawn now. I've called them repeatedly to have them bury the line and they've given me three dates now that came and went, and aside from the initial visit, where they texted me saying they couldn't bury the line because of snow, the other two dates came and went without giving me a reason. I've been calling them every month now having them give me full credit for each month the job remains unfinished.

Anyone thinking about switching to Frontier (by Verizon)? Do yourself a favor and don't…read more We switched to Frontier (by Verizon). What's mess. Worked for several months. Then out of the blue, zero services - no Internet (we have jobs and kids who need access for school) and since TV came over the line, none of that either. Every morning, noon and evening I'd get a text saying restoration of service by X (i.e. 4pm the same day). After a day or two that showed itself to be a straight lie. No human to talk to on the phone, either. This baiting fraud went on for two weeks until we switched back to Spectrum. They owed me $7.01 per their recurring bill and kept it for months and months instead of just sending me a check. Eventually they sent a prepaid MasterCard I never requested containing my $7.01 which, if I activated, screwed me over with annual fees, etc. I finally got in touch with someone in the Philippines who said they'd send me a check; haven't gotten it yet - been about a week. Frontier is about the worst company with which i've had the displeasure of doing business. Shady and unfair business practices at every turn, in my view. Stay always unless you're a masochistic glutton for punishment. Consider yourself warned.

Have had Frontier since it took over GTE long time ago!! Lucky I never had any serious issuesread more

Anyone thinking about switching to Frontier (by Verizon)? Do yourself a favor and don't…read more We switched to Frontier (by Verizon). What's mess. Worked for several months. Then out of the blue, zero services - no Internet (we have jobs and kids who need access for school) and since TV came over the line, none of that either. Every morning, noon and evening I'd get a text saying restoration of service by X (i.e. 4pm the same day). After a day or two that showed itself to be a straight lie. No human to talk to on the phone, either. This baiting fraud went on for two weeks until we switched back to Spectrum. They owed me $7.01 per their recurring bill and kept it for months and months instead of just sending me a check. Eventually they sent a prepaid MasterCard I never requested containing my $7.01 which, if I activated, screwed me over with annual fees, etc. I finally got in touch with someone in the Philippines who said they'd send me a check; haven't gotten it yet - been about a week. Frontier is about the worst company with which i've had the displeasure of doing business. Shady and unfair business practices at every turn, in my view. Stay always unless you're a masochistic glutton for punishment. Consider yourself warned.

Amazing store , definitely would recommend come in here for new promotions !…read more love it here

From the owner: Switch today & enjoy America's largest 5G network.read more

We have a new Panasonic phone system put in for my business. Dennis made sure to walk me through…read moreprocess, deal with all my existing providers, and get me set up to fit my business needs. Thanks Dennis

Dennis Jenkins Co. is very professional and prompt with their new phone systems and installation…read more We had a power outage and one of the chips in our system was affected, called Dennis and he delivered a new chip himself and fixed it. Thank you Dennis, the phone system works perfectly!

My facility recently got the CCTV, Access Control and WIFI through out the whole building by bti…read moreand they did wonderful job. Very professional and always there to help you. Any inquiry via email or phone is very responsive. Highly recommended.

From the owner: We provide managed and co-managed IT services, managed cybersecurity, network and wifi…read moreinstallation, and commercial burglar alarm, door and gate access control, camera / cctv systems, and integrated VoIP services. We are Tier 1 Microsoft and Cisco Select partners for on-premise and cloud sales, installation, and support. In business security systems and network installation, BTI designs and installs top quality commercial security systems including best pricing on Axis, Avigilon, Alarm.com, Johnson Controls, Brivo, customized to meet each client's needs. BTI licenses, accreditations, and contracts include California C7 and ACO, GSA, CMAS, and TESMA. BTI is ISO 27001 for IT security and ISNetworld accredited for safety and security.