04.04.2026 Saturday…read more Bought a new phone online. Needed to upload All phone contacts from my old phone to the new phone I purchased. Arrived at this location at Peak Time. No reservation no appointments. The T-Mobile representative with a IPAD in hand took me us in automatically. No wait time no excuses. Come right in he stated in a friendly tone. As we exchanged information to get logged into the system he asked if anything else was wrong or is needed with my T mobile service. I kindly replied no, this is all that is needed for the time being. I was very satisfied at this location since the experience and process was painless! In and out in less then 10 minutes. Big Kudos to Matthew (I believe he is asian), Professional and prompt. I will come back for any T mobile issues.

Issues with the T-Mobile Home Internet box led us to seek this location that has inventory as…read morecompared to our usual favorite spot inside Costco. The person attending to us, Danny, troubleshooted the issue and provided a resolution of provided a used, dirty cable for the Home Internet box. Appalled, I asked about his authority to provide us a new cable at least. He then asked his coworker, who just received a used and returned box set, if he can provide a new cable which she replied yes as she had to do so as well. Next, instead of providing us a new cable, he took the cable that another customer just returned and tested it with our box, which did not work. Finally, he went into the Inventory Room to provide us a new cable. Tldr; Highly recommend the T-Mobile location on Carson and Cherry instead. Diana even helped us save money by finding out that we were overcharged in our Home Internet Plan.

I had a great experience returning my mom's modem/router and canceling her internet service at this…read moreSpectrum location!! The check-in system was easy to use, and I really liked that there was a screen showing the queue so you could see where you were in line. When it was my turn, Alex came over to greet me, took the bag with my mom's equipment, and walked me over to his station. I was honestly a little nervous because the account wasn't under my name. I explained that my mom has been sick and I'm taking care of emptying her apartment and canceling her utilities on her behalf. Alex immediately understood and took care of everything in about a minute with no hassle at all. I was expecting this to be a much more complicated process, so I was really impressed by how easy and stress-free Alex made everything. Thank you, Alex, for making such a difficult time a little easier!! I really appreciate it!

Went in to just return a modem and the two guys that were working were beyond rude!…read more I can tolerate bad customer service, but these guys were excessive! Yelling at me and telling me some BS about having to wait another 20 mins just for a receipt to have proof that I returned the device. One other person was there and we were just so confused why they were acting so mean. I just would not recommend this place.

Had my phone clean, my charger port was not working well they help me great service and friendly…read morestaff

I brought in my phone for service and they helped me Amazing service very helpful and honest thank…read moreyou so much

A huge thank you to Esmeralda for providing such professional, friendly, and efficient notary…read moreservices! She made the entire process quick and stress-free. One of the biggest reasons we chose this location was the convenience. The UPS Store in Norwalk is open until 7:00 PM, and we were incredibly grateful that Esmeralda was available for notary services right up until closing. Since we both work until 5:00 PM, finding a notary during traditional 9-5 business hours is almost impossible, especially with rush hour traffic. Being able to stop by after work and get our documents notarized gave us complete peace of mind. It's a service that is truly invaluable for anyone with a busy work schedule. If you're looking for a reliable, professional, and accommodating notary, I highly recommend Esmeralda at the UPS Store in Norwalk. We'll definitely be back for any future notary needs!

The service is always quick. I like to come here as it is very convenient, and quick. The staff is…read morealways friendly and very helpful. They scan the barcode, give you the receipt and you're done.

Daisy was extremely helpful, professional, and answered/addressed all of my questions and concerns!…read moreI came in looking to purchase a new i phone and she made the process so smooth and easy. I couldn't recommend her enough she clearly knows her stuff and if you need help with anything I have no doubt she would successfully help you out :)

My daughter and I love this boost place. Although there was only one person working named Daisy…read more She made our visit very pleasant. Daisy knows her stuff and she took very good care of my daughter and I. Daisy is very friendly and patient. Most definitely would recommend people to her location.

Excellent Customer Setvice: Patient…read morePersonable Pleasant Pricing (just a little pricey) Perfect (otherwise)

Came here to drop off a package, and was glad nobody was on line. There were also 5 employees…read morebehind the counter, which was good luck on my part. But as I approached to get my package scanned, the lady told me to use the self service machine instead. What's the point of having five workers, six if you now count me to do the job for you when 1 machine can just do the same job as them?

Michelle and the gentleman who works at this store deserve bonuses! We needed to upgrade our phones…read moreto 5g, and they went above and beyond to help us. They were knowledgeable, kind, and patient. (We stayed with Boost because of them - after were ready to switch carriers due to an employee at the Vermont location literally walking away from us as we were asking for help.) Thank you!

Best Boost mobile store ever! I had such a great experience there today. The staff was very…read moreknowledgeable and super accommodating. They gave me a great promo deal plus screen saver and the case for free :) I couldn't be happier!

Love coming here best customer service and always helpful. If you need help with something they…read morealways help you really recommend this location.

if i could i would give no stars. i have had this iphone 11 for only one month, i called five…read moredifferent times to complain about my service not working. i ask a manager if i can have some type of compensation and she said that she can see in her system that my phone was active and that i made alot of phone calls of course i tried but could not make any damn calls for a few weeks because the service was horrible!!!!!!! and then she hangs up on me and she did not want to tell me her name. rude customer service and no help. t-mobile would have figure out this bs in less than a week and give me compensation just because my service was delayed for a few days.