I brought my clothes here and paid for the wash and fold service. Three of my blouses were damaged…read more One had a button hanging off, and the other two had arm straps that were torn off. It had to have been purposely done, although im not sure why, because i was very nice and polite when dropping off my laundry. I have washed my own clothes before and the same blouses did not get damaged. When I contacted the business, the employee asked a series of questions. I was asked about the damage of the clothes, what date I dropped my clothes off to them, and to bring a copy of the tag stapled to the bag of completed laundry, along with the damaged clothes. I was asked to return to the business to show the damaged clothing. When I arrived and showed them the clothing, the staff became very unpleasant and rude. I was shocked as to how I could pay for a service, my clothes are damaged in the process, and the employees take absolutely no responsibility for what happened. Even though they had proof in their own records of the day I dropped the clothes off and I was able to show a tag that was placed on the bags of completed clothes, they still denied it was their fault. Not only were they very rude to me and denied responsibility, they did not even offer a store credit, a refund of the amount I paid for the service, or at the very least an apology. The employees at this laundry mat are very unprofessional when resolving issues to say the least! Drop your clothes off here at your own risk! I would not recommend coming to this laundry mat or paying for the wash and fold service if you value your belongings. I will be contacting the better business bureau regarding this situation

The wash and fold service is excellent. The ladies are very good at what they do. I really enjoyed…read moremy experience there

Friendly, professional, reliable. Quality dry cleaning, with attention to details. Proper service…read morefor each garment. Regularly clean and change fluid so no smelly garments like I received from other cleaners. The owners are awesome and provide personal service. They like knowing their customers.

I have been taking my clothes here for years. The proprietor is kind, friendly and helpful. The dry…read morecleaning is exactly what one would expect. It is always completed on time. They always follow instructions given for particular garments. Clothing repairs are always top quality. Pro tip: they use stick on collar stays for polo shirts to prevent floppy collar ugliness. This is the only dry cleaning business I have found that does this service.

Great laundromat. Open 6 am - midnight. They have a number of large capacity machines for your…read morecomforters and bedspreads. The place was near as a pin, super clean. Baskets you can use, a sink, restroom. You can use your credit card via an app or quarters. Large capacity washers are $10/load but dryers .25 for 7 minutes. Only took 10-15 for my comforters.

clean laundromat with easy to use facilities in a good location up the street from KSU. the only…read morereason i'm giving it a 4 is the pricing. take my opinion with a grain of salt of course as i'm fairly new to the area so im not familiar with avg prices, but warm/hot water should not be more expensive in my opinion. it costs $4 for the smallest washer on the hot setting, i believe the capacity is 10 lbs. i'd consider myself * *frugal* so that may just be me being cheap lol. otherwise strongly recommend!

I've been going to them for years, and my clothes always come back fresh with a quick turnaround…read more Great people run this shop.

I was nervous going to any cleaner in Kennesaw based off of reviews, but New Fashion Cleaners is…read moredeserving of their 4 stars! I brought in a pretty beat up leather jacket and was originally estimated $55 worth of cleaning which seemed fair for the work. I picked it up and they had done everything I asked but some of the coloring had come off ( I knew this would happen) so they only charged $25. Would 100% go back!

the place was clean and very nice Beverly has AMAZING customer service and is very helpful and very…read moresweet !! i so would recommend this place!!!!

I stopped in one day because my washing machine was broke. I saw this posting and it was a new…read morelaundromat so I decided to give it a shot. I thought it was pretty cool. You walk in and it's very clean and the owner was there when I was last there and he talked to me for a little bit too. Told me how everything works and offered to help me if I needed any assistance. Super good on the customer service tip. It has tons of washers and dryers, obviously. It has a little area that's kind of like a patio. You can sit out under a covered area and wait for clothes. It actually has a little children's place as well so the kids can sit down and play while you wait as well. They have chairs scattered around it so you can find some seating near your washer or dryer machine if you so decide to do that as well. You basically get a card that you put money on. Or you can pay on the app, that's also an option as well. The washer prices start at $4 and some change and go up from there. The dryer prices are about $2.50 or so for 30 minutes. And they're actually really big. So at the end of the day you can fit a lot in one without overstuffing. If you're in the area and have a need for it, this this spot would be pretty good. It's new and still very well kept.

Clean, well lit, lots of machines. Staff is friendly and prices are reasonable. Neighborhood staple…read morethat I relied on when my dryer broke.

Such a great laundromat! The setup is clean, well-organized, and very welcoming. I especially loved…read morethe kids' play area--it made doing laundry with children so much easier and stress-free. The staff is friendly and helpful, and the prices are very reasonable. Overall, a really pleasant experience and definitely a place I'd come back to and recommend!

First time using this service and they are FANTASTIC. They had a driver pick up my clothes and…read moretake them to the laundromat. It cost a bit more but I am not currently driving so it was worth it. The clothes came back perfectly folded and smelled amazing. They even washed my uggs! Yes, my favorite uggs that were disgustingly gross. They didnt dry them because I asked them not to. By far the best wash & fold place I've used.

First time user, and was a great experience. Two nice ladies were very helpful, and made it super…read moreeasy. Nice machines, super quick, and good prices. Would highly recommend for anyone needing a place to get their laundry completed.

I have never experienced such disrespect and disgusting behavior from a business. The husband and…read morewife at Jiles Cleaners constantly raise their voice and belittle you. I came in two weeks ago to drop off three white button down blouses, expecting that the service would be nice since given a simple task to starch and press my white button down blouse. I was asked to prepay and gladly did in trust that the service will be done correctly. When picked up my items after several days I noticed the task was incomplete upon arrival at home. I returned later that week to ask them to fix the mistakes. As I was in the store asking them to press the shirts there was a customer behind me waiting. The husband then goes to the gentleman behind me and begins talking about me(in my face) to the man behind me yelling "SHE DONT UNDERSTAND" twirling his finger towards his head in a circular motion implying I'm stupid. I then waited to see how long this man will continue to disrespect me. He then stopped and came back to me asking " SO WHAT? WHAT DO YOU WANT ?" Yelling might I add. I asked him to please lower your voice, I do not understand why you are still yelling at me. After I said that, I stated what it was that I wanted which was to simply press my sleeves. The job was terrible and the service was something sickening I cannot describe. I felt so much animosity and hatred! That experience was very triggering and traumatic! I give Jiles Cleaners a 0 from customer service to performance. I only put one star to be able post my review since I can't post without at least one star.

They are incredibly rude. He tried to tell me that it wasn't possible to heavy starch men's cotton…read morebutton down shirts. I asked why and he told me "you don't understand". You're right this is America where English is our primary language and you definitely don't understand. DO NOT TAKE YOUR CLOTHES HERE!!!!