This place did everything it could do with grace and efficiency. I was a walk-in, limping, and I…read morewas given one page (!) to fill out, and I didn't have time to read the book i'd brought. I was seen my medical assistant Jessica, who was friendly and expert; then Dr. Katkovsky came in, looked closely, listened closely, and gave me both an explanation, a prediction, and an antibiotic. On the way out, I got papers from Tabitha, who was equally friendly and efficient. The whole visit was delightfully compact; everyone laughed at my nervous-patient jokes, and I went out into the night feeling that I had been treated extra-kindly by informed human beings. I know this isn't the stereotype of urgent care, and people in pain always see flaws, but this place is GREAT. I don't want to have a reason to come there again, but I would be comforted if I had to.

Went in complaining of fever /body aches/chills/ throat and ear pain. They gave me a Covid test…read morewhich consisted of barely touching the inside of my nose for 4 seconds total. The Dr never touched my glands or looked into my throat or ears. He then tried to prescribe me ibuprofen and Zyrtec!!!!!I straight up said I know my body this is not allergies. Complete waste of time and money and I will never go back here.

I visited MedRite Urgent Care on March 9, 2026 around 4:15 PM, and I had a great experience from…read morestart to finish. Before arriving, I called with a few questions and the secretary who answered the phone was extremely patient and helpful. When I arrived, she continued to be exceptional. She helped me scan the barcode to register, asked for my information, and even allowed me to email the documents to her. Her energy was very welcoming and professional, and I really appreciated how kind she was. After that, she brought me into the exam room. The medical assistant who helped me was wonderful as well. She was kind, patient, and answered all of my questions. She made me feel very comfortable throughout the visit. The doctor was also great. Although our conversation was brief, he was warm, attentive, and made sure to answer any questions I had. Overall, the entire experience was excellent. The wait time was very short, the staff was professional and caring, and I truly appreciated the level of service I received. I would definitely rate MedRite Urgent Care 10/10 and highly recommend them.

I always have a good experience here. I always get seen very quickly. Quality care for my…read moreallergies, sinus infection and flu.

I came here because united health care told met this place accepts my insurance, this is no longer…read morean urgent care it's just an empty building.

Regrettably, my recent experience at the urgent care facility was subpar. The service provided did…read morenot meet professional standards, and the quality of care was notably lacking. Additionally, there was a consistent issue with the facility opening later than its scheduled hours, which is concerning for those seeking prompt medical attention. I would recommend seeking alternative options for more reliable and professional healthcare services. Facilities open at 8am & they open at 8:10 am

Went in for a covid test and strep throat test back in 2020. They said it had to be either or. That…read moreI had to schedule separate visits for each. Do not come here.

This place, aka Essen Urgent Care, is the worst. The ONLY good thing about it is its location--it's…read moreconvenient! Maybe they'll have one doctor there. Or maybe the doctor is returning calls/relaying test results while patients wait to see the doctor. There are no nurses. No np's, no PA's. Only one or two med techs who check your vitals and administer Covid, flu, etc tests. If you come on a day that there is no doctor or other clinician, you're out of luck. I only go there for Covid, etc testing. That done, I've called for results but there is no one qualified to give you verbal results. The law says only a doc, nurse or other clinician can give you results. They can fax it to you but then again, only a clinician can do that. I've waited days for answers. They have a portal app but no one is at the other end to give you the text verification "code" and it's not automated! Once I came in for a urine culture. I knew I had an infection. I gave a sample and put it in a box in the wall where I was told to put it. Hours later I got a call asking me where I left the sample, and was told they couldn't find it. I told them it was right where the doctor told me to put it. Frustrating? yes Then they couldn't tell me the result because there was no clinician there to tell me. I called 4 times before I could get the result and let my doctor (Cornell) know. This time I had a Covid test, strep and flu and RSV tests. I was told they would call me in 2 days. At 330 pm on the 2nd day I called. Same problem. No one there to give me the results. They said a doctor would call me at 4 pm. But it was already 43O pm! They then said 530 pm. It's now 7:15 pm and I received no call. At least the person on the phone was professional and lovely, but I still don't have my test results. The above are only a few of the poor experiences I've had at Essen or UriCare or whatever name they call themselves yesterday or tomorrow. The heck with convenience. From now on I'm going to city MD where there are clinicians and much better care and service. If they can't get these simple tasks done right, just imagine how bad Essen's medical care could be. Since they have also expanded next door into primary care, I fear worse for those who Also go there for convenience. It's not worth it and it could very well be a disaster.

My brother has a terrible experience here which need be known…read more He went in with what was diagnosed with bacterial pneumonia and RSV. He wanted to use the bathroom but since he has cataracts he needed our help, the nurse and myself. But it was a little challenging and the nurse became impatient and rushed him back to the bed without his using the bathroom. Then she put a diaper on him and a penile catheter and left him this was for the weeks he was there. He stopped eating and they sent him back to the nursing home after his respiratory infection was resolved. From this experience, he stopped using the bathroom permanently and six weeks later is still using the diaper. He also stopped eating to the point he needed to be rushed back to another hospital, NY Presbyterian where he regained his eating. We're still working on his using the bathroom.

What an organized and coordinated hospital! I got my arthroscopic shoulder labral repair surgery…read moreyesterday and everything was incredibly smooth. I felt so well taken care of. Everyone was kind and professional. I would highly recommend to anyone to get their surgery performed at Allen!

This was my first time visiting this location, and I was genuinely pleased with the ambiance and…read moreoverall setting. The front desk staff and my nurse were very kind, and I was seen quickly, which I appreciated. I'm giving 3 stars because I felt dismissed by the doctor. The one with the Handsome Squidward face. He came into the room very monotone, as if he had somewhere else he'd rather be. He asked why I was there, which surprised me because I assumed the nurse and doctor would have already reviewed my information. I gave a brief explanation, and he immediately responded with, "Oh, we can't help you. I understand that urgent care may have limitations, but the way it was handled made me feel like he didn't want to be bothered. I decided to leave a review because I know this can be a common thing . Especially with Black and Brown women specifically.

$50 copay and $200 deductible... $250 total to be told, "Yup. I think it's sciatica." Then given a…read morereferral to a type of doctor that was completely not what I needed. Yes, a type, no actual name. City MD is a scam.

PSA: Avoid this facility. CitiMD canceled their collection agency for the $31.65; however, they…read morerefused to refund me $48.50 for the wrong medication their doctor prescribed. Keep in mind my insurance paid everything except the $31.65 On the morning of 11/28/2025, I went to CitiMD for treatment for a urinary tract infection (UTI). I was seen by a physician who collected a urine sample, confirmed that I had a UTI, and prescribed medication. I had the prescription filled immediately and paid $48.50; I do not have prescription drug coverage. I took one pill when I got home and another around 11:00 p.m. I continued the same regimen on Saturday, Sunday, and Monday morning, for a total of seven doses. On Monday, 12/1, I received a call from the Customer After Care Center in the Philippines informing me that I had been prescribed the wrong medication. I was told that I would need to return to CitiMD for treatment. I explained that this would require another co-pay and another $48.50. I asked whether she could call my pharmacist with the correct prescription, but she said she could not. I asked her to refund me my original co-pay & the cost of the prescription. She laughed. I did not laugh. She insisted I contact CitiMD. I am deeply concerned that I took seven doses of the wrong medication before being notified of the error. I am also concerned that it took three and a half days to inform me that the prescription was incorrect. Given the seriousness of this situation, I believe the prescribing doctor should be held accountable. I suspect malpractice. When I contacted CitiMD, I was met with nothing but rudeness. Their priority was protecting the doctor -- a full-on cover your ass operation rather than addressing my concerns. The customer service was the worst I have ever experienced. I was hung up on three separate times and left on hold for two hours. They refused to let me speak with the attending physician on duty that day. Instead, they continued to point me to the Philippines Customer After Care Center, even after I explained that the Philippines wanted nothing to do with me. Since I could not get a call back, I decided to see my PCP to receive proper medical care. He was alarmed by what I had experienced. Given the circumstances outlined above, it is reasonable that I will not be paying the $31.65. I contacted Social Security, explaining that garnishing $31.65 from my check would only escalate the situation further.

Highly recommend this facility. All employees from front desk, nurses and doctors are all…read moreextremely nice and knowledgeable.

Konrad came to my hotel room to administer an IV for a terrible gut flare up that kept me up all…read morenight and left me feeling weak and dehydrated. I was traveling alone with three kids and I can't afford to be feeling miserable while traveling. I felt much better afterwards and was able to enjoy the rest of the day with my kids and I actually had an appetite that afternoon. Thank you!

We have been using studio med for a few years now! The first time my husband was sick with the flu…read moreand couldn't keep anything down. Konrad and Olivia came, gave him an IV, he felt so much better and could keep food down which helped him recover so much quicker. Anytime we are under the weather or pre/post travelling we ask them to come. They are both the nicest people, and so caring. When I text them, they respond right away and slot me in for the same day and are always on time. I can't say nicer things about Studio Med. They are truly the best.

Last week my mother's oncologist recommended Englewood Health for an infection she had, as their…read morecomputer system is linked to Englewood Hospital, as they use MyChart. I took her last Tuesday for a procedure, she followed up on Friday, and then again this morning. We are VERY happy with the care she has received. Her infection is clearing up, and she has received great follow up care. All of the information is also update to her MyChart account so her primary physicians can follow up on the procedure she had. I highly recommend this urgent care location if you are in the need.

Best hospital I was ever in the staff was just unbelievable. The care I was given was out of this…read moreworld. Doctors nurses everybody thank you so much.

I'd heard great things about NewYork-Presbyterian Hospital on TikTok, but my experience was…read moredisappointing. Maternity: They calculated my due date about 15 days earlier and then told me they didn't have any availability, even when I told them my first child's due date was much later than the manual calculation. Billing: Separate instance, I was charged an extra amount on top of my insurance out-of-pocket maximum. I called their billing department, and the explanation was that it's "always the patient's responsibility to cover the NY surcharge tax." When I looked it up, it appeared that "insurance generally pays for the New York State Health Care Reform Act (HCRA) surcharges as part of the covered service cost." I contacted my insurance provider, and they confirmed the tax had already been included in the payment sent to the hospital over a month earlier. After I called back, they said the tax was applied automatically, but they checked again and confirmed my insurance had already paid more than the agreed amount, so they removed the tax. I can't imagine I'm the only person who's gone to the ER with insurance, and all patients may be automatically billed additional charges beyond their out-of-pocket maximum. For comparison, I've also been treated at NYU Langone Health and didn't encounter the same billing issue. Tip: Double-check your bill against your insurance EOB before paying.

Personally they have been really good with my grandmother and her care. No complaints from my…read moreexperience with them so far. We've been through the er and admitted three times and they are extremely thorough and helpful.