1. Essence Skin Spa

    1. Essence Skin Spa

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    Gilbert, AZ

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    Essence Skin Spa

    5.0 (4 reviews)
    Closed Closed

    By appointment only

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    Ask the Community - Essence Skin Spa

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    Hi, skin

    Hi, skin

    3.9(24 reviews)
    3.1 mi

    What a shame. My…read moreaccount has been on hold for a few months as my finances have been inconsistent due to medical. I saw it was going to charge me a few weeks ahead so I called to cancel my membership. I was convinced to stay on as a member and would be charged April 24th, 2025, which I thought by then it would be a good chance I'll have the finances together or a little better off. I was charged as a member to my account, which then overdrafted m account by $30. So My account then was -111.52. I immediately called and no one picked up for like 10 minutes. I sent a text message with the screenshot showing that their automatic charge overdrafted my account and within minutes a gal called me back. She started the refund process and said she would have the regional manager get back to me. I was sent a text message but I have been in shut down mode as money is tight and that absolutely ruined my plans for feeding myself and getting to places I needed to be. Today, I conversed with the regional manager, Ivori and no positive resolution was given. Hi, Skin refunded the membership fee but I'm still out -12.52 because of the overdraft fee. Not okay. I signed a contract. This shouldn't have happened. I loved coming here. The gal I had, Kaitlyn, left but she was fantastic. It was the one hour a month I got to treat myself. However, I have disabilities that required I make a choice of putting my account on hold or taking care of myself. I signed the waiver on the 14th after receiving it on the 13th and thought I was in the clear until April as it says in the form. I was happily a member for like 3 years and even worked with them personally. Lo was awesome. I am extremely disappointed in my experience and 10000% more stressed out in life now because of their mistake. I was in contract and they admitted it was their fault.

    I did try their really good facial and the esthetician that did it was Laura I believe. I found her…read moreto be friendly, easy to talk to and knew what products to use on my sensitive skin. I will be back to try other facials. I found the environment relaxing as well as clean which is big for me. The colors and look of the place are also appealing. I did purchase a product and look foward to trying more. They do have 3 different membership types and it seems flexible which is great for me someone that travels etc. Lastly Evelyn was awesome checking me out and clearly is good at being personable and giving good customer service. See you all soon

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    Hi, skin
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    Skin of Dreams

    Skin of Dreams

    4.8(39 reviews)
    3.0 mi
    $$

    I had a wonderful experience with Tiffany! I got treatment for a mole. She explained the process…read moreand made it as painless as possible. I am so happy with my results!

    I met with Tiffany today and had a very awkward and less than pampering experience. During my…read morechemical peel she washed my face, slapped the peel on and sent me on my way. She also got solution in my left eye which stung very badly. To make things worse she kept cracking jokes, calling me a one eye momma multiple times. Tonight I'm experiencing some blurriness in the eye she got chemicals in and I have an appointment with my optometrist on Monday. If there is damage to my eye, it is not going to be very funny. She also didn't apply the chemical peel in some areas of my face and I had to return back and have her add the peel in that specific area. Upon my arrival she stated that she had just purchased a new bottle of this specific peel because a previous customer complained that the same peel applied didn't work. She mentioned she was unaware the chemical peel had a shelf life. I left feeling uneasy and disappointed at spending over $100. I've been starring at my face all day and the only thing changing is 3 red spots on my right cheek. The rest of my face is exactly how it is any other day. There is no tightness or redness or flaking. Absolutely nothing. Needless to say, I am contacting the owner of this establishment on Monday and will expect a full refund on my Amex because ripping people off and trying to blind them is against the law. I picked this place based off of the reviews I found on Yelp. Tiffany told me that she has persuaded people in leaving reviews by offering them discounts. That's not very authentic. Edit: 5/23/17 I was looking through my past reviews and realized I never came back to let you all know that I got my money back.

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    Skin of Dreams
    Skin of Dreams - Treatment Room

    Treatment Room

    Skin of Dreams - Tiffany's Treatment Room

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    Tiffany's Treatment Room

    Essence Skin Spa - medicalspa - Updated July 2026

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