It's my pleasure to leave a 5 star review. The Key hires good healthcare workers…read more who are dedicated and experienced. I felt that my bedridden Mother was in excellent hands and I never had to worry about anything. Thank you "Key" for the peace of mind that you have afforded me. It means more than I can tell you.

Complaint Description: Home Care Assistance was hired to…read morecare for me while my wife traveled for work. The care taker lined my self cleaning oven with foil which has ruined my oven. The company owner, Nick Paciello, bragged about the training provided to his team members and about how his team is good at cooking. The Care Giver was not educated on how to utilize self-cleaning oven. She lined the oven with foil which melted into the oven and is now impossible to remove. Nick refuses to acknowledge that his team member was negligent and he blames me for not educating his team member on how to use the oven. Please note that I was bed ridden and unable to walk on my own. I did not know she was lining the oven with foil. It is not my responsibility to teach Home Care Assistance's team member how to use an oven. Nick refuses to take ownership. I would NOT do business with this company.

As a Geriatric Social Worker for over 30 years, I have hired many Homecare agencies for my clients…read more Having to locate one in Henderson without knowing resources well from my Southern California location, I was ambivalent whom to hire. Out of the grace of the heavens above, Heroes Caregiving's co-founder, Sean Pascoe, returned my call & saw my client not only within a couple of hours, he and his professional team of caregivers & community resources have made my client's life (a US Veteran) better in more ways than I can even begin to account. He feels not only cared for but says his quality of life has been better than he can remember! We are both so grateful for finding this gem & look forward to their continued services & blessings! Thank you, Heroes Caregiving!!!

I can not say enough about Heroes Caregiving and Chris and Sean. The care that Heroes provide is…read moretop notch; with Heroes you become part of their family. When my father's care became more than my mother could handle, I searched for a caregiving service my mom would be comfortable with and after meeting with several agencies, my mom selected Heroes, she said they were the ones that she really felt a connection with and it was the best choice we could have made. Heroes was there not only to help take care of my father, but they were there for my mother as well. When Heroes sent Taylor to be my dad's caregiver she immediately became family. Taylor provided the best care for my dad, she knew just how to talk to him and work with him as his Alzheimer's worsened. Chris and Sean are very involved and would often reach out to my mom to see how she was doing and if there was anything else she needed. Thank you to Chris and Sean for being there for my dad and my mom; you brought such a huge relief to the care that my father needed and allowed us to keep him at home until his passing. My family and I are forever grateful to you both.

Chalin ... it's Pam Brauen and I just wanted to take a second to tell you how much your service…read moremeant to me. Having you coordinate my care and sending the most amazing people my way was nothing short of amazing!!! If there is anyone I can call, email or complete a survey with please let me know I loved Jasper and Katelyn and Hallie the nurse and know I have the best team ever for my rehab & recovery

So helpful. There is so much to consider when looking for care. Chris was amazing and made…read moreeverything clear and easy.

I always have had only excellent experiences coming here. The front desk is polite, friendly and…read moreprofessional. I love that they send reminders about your appointments and that you can upload your information online.

I've never felt so judged as a mother who is trying everything to help her daughter. They sent us…read morefor blood work, but by sending us for blood work chacon told me to go back to my pediatrician n tell him to get me paperwork for the blood work??? So I have to go back to another dr appointment n explain to him I need blood work for the Nuero? He looked at me like what? Why couldn't they do it? That was weird, but we decided to go back to our old neuro even tho chacon is closer to us. If u wanna feel like a shitty parent then by all means go to this dr. Oh n if you have an appointment coming up or u miss it, THEY WILL BLOWWWWWWW UP YOUR PHONE. 4 missed calls in three hours, a couple texts and a phone call to my mom!

They lie and scheme so they won't pay out unemployment. They keep you active and tell the…read moreassistance you apply for that u are working when in fact you are not. They offer you clients and take them away. This company has put a huge damper in my life with the lying the giving me a client and taking him away just because I ask all the right questions. It's so sad that they claim to be compassionate etc,, and they are not. I've been with this company a long time and had high regards for them. Now, not in the least.

Andi and her staff continue to be the best resources in the valley for home care-- She and all of…read moreher staff merged with Essential care Nevada to continue the Legacy of excellence. EC is owned by a CPA( like Andi) and an RN--more heart and expertise! Systems in place to grow for decades to come--

Hi Robert, Savage went to Good Shepherd rehab for 72 sessions. I was treated very well. I was well…read morelooked after and care for like I was one of the family. I'm gonna miss everybody terribly as I look for a new rehab facility and I'll always remember the hard work that I put in at Good Shepherd. I remember how strong I got and how will I recovered and I hope to get stronger still thank you everyone so much. Bob.

They are great, very attentive, they make sure all your health needs, doing with therapy are met…read more From check in, to your therapy, and then finishing, OUTSTANDING group of people. Go see them for your therapy needs

From the first interaction with Rest At Home, I knew something was different about this company. I…read morereceived three referrals from a skilled nursing facility where my father is housed. I called each referral and from the first two minutes, I knew this was the company that would best serve the needs of my father. I initially spoke to Chris who was very nice and knowledgeable about the services typically needed by the elderly community. He also was very helpful in getting me to understand 'why' my father acts a certain way and how we as a family can help him - to help himself. Chris carried on a conversation that was genuine and honest. Never once did I feel he was putting the companies interest above those of my family and my father. I had the opportunity to meet the caregiver before any decision was made. Chloe was an absolute sweetheart. She asked just the right questions and then described to me and my family what it would be like to have her care for my father. She explained her style, how she deals with difficult clients, and what she expects from the family. This was very refreshing because she actually set expectations for everyone. This made all of us siblings comfortable and we knew my father would like her. It's been a couple of months now and my father thinks he has a new 'girlfriend.' He acts like a kid now and has changed his behaviors for the better. Chloe has the patience of a Saint because my father can be difficult, but she never lost that smile - something our family had a hard time doing for the last couple of years. Taking care of a family member is very difficult. I am so glad I put my trust into Chloe and Chris. I want to thank both of them for changing my family's life and most importantly my father's life.

From the owner: Rest At Home provides affordable, compassionate non-medical in home care to seniors living in the…read moreLas Vegas area that desire to remain in the comforts of their own home.

If i could give zero stars I would. I was verbally assaulted by an associate of the company I felt…read morevery unsafe. I was waiting for an associate of a different company to get off of work. I was parked for 3 minutes while the associate of visiting angels touched my car, threatened me, and screamed at me. I felt very unsafe and scared because I am a small girl being threatened by a very large woman. I called the company to tell them my situation and they were very supportive of this associate and made it clear they wouldn't be doing anything and tried to excuse her behavior. As a company who provides a service and are supposed to be caretakers I'm very concerned for the customers for this company.

This place had me scheduled for a 1030am interview. Showed up at 1025am. No one behind the front…read moredesk. Rang the doorbell for 10 minutes before I could even get someone to come out and check me in. Like what a joke of a business. So unprofessional and rude to boot. Didn't even get the interview and the "lady" at the front was extremely rude and hostile. Very racist and disrespectful to me because I am a white Caucasian woman. If you need help with a family member I would avoid this place, if they treat your loved ones like they treated me I would be highly aware that they aren't qualified.

My father is staying at Truewood by Merrill. Jasmine at the front desk was extremely rude and…read moredismissive of me when I called to speak to someone in billing or a manager. I've been calling for a month and leaving voicemail, with no response . My father's charges have gone up almost DOUBLING with NO EXPLANATION and NOBODY available/willing to talk to me (and YES, I do have POA, and I told that to Jasmine). Meanwhile, he has been paying EXTRA for his stay and the last 2 times I was there, his floors were dirty and his room was dusty. They are TAKING money from an old man's bank account with NO EXPLANATION!

My dad was here in memory care for a few months. The facility is nice, clean and well set up. My…read morereal review is for the staff. They truly care about the patients. It was stressful moving a family member into care unexpectedly. Dona was compassionate and really listened to all our concerns. The daily staff was so sweet and took the time to get to know my dad's needs. My impression of Truewood has only improved now that we moved out of state to a different place.