Dropped off bridesmaids dress to be pressed. Not very pleasant. Pick up dress. When my daughter tries it on half of the ruffles that should be pressed down are facing upwards. The entire back of the dress, the ruffles are flipped upward. We were in a time crunch so had to go elsewhere to get it fixed. read more

We use Essex for our dry cleaning and they always do a great job. I visited them last month to repair some shoes and I was beyond impressed! The cost was completely worth it to save 2 of my favorite pairs of shoes. The work was beautiful and they look brand new. Thank you!! read more

I've have used Essex Cleaner four times now for dry cleaning, cleaning of heavy household items like comforters, and wash and fold services for daily laundry needs. Each time I have scheduled a pickup from the mobile app, left my bags of dirty items on the front porch, and then 1-2 days later have received all my clean items back ready to be put away. As a full time working mom with 6 people in the house and a sometimes unpredictable washing machine, there are some weekends I just can not get through all the laundry. It's on those weekends I am so grateful for the reliable and dependable service Essex Cleaners offers. Highly recommend Essex Cleaners! read more

I've used Essex Cleaners for years - I used them a lot more when I lived in Havertown. It's been 10 years since I've moved out of the area and I'm still looking for a dry cleaner that compares. I used to be in outside sales and traveled all over - I would frequently drop off shirts and suits at 10am, telling the owner (Kevin - after a short while we were on a first-name basis) I needed to pick them up and make an evening flight - and was able to pick up everything cleaned and pressed the same afternoon. Kevin and his staff were always super friendly and accommodating, he was tops at getting stains out, and the seamstress (Kevin's wife, I think?) made fast, professional repairs and alterations to my clothes as well as blouses, skirts, and pants for my wife. I wish it were more convenient to get to Essex as I would still use them regularly, but when I have something important that needs to be cleaned and there's no room for error, I'll still make the trip down to Essex as they've earned my trust. read more

Discovered that a dress that I was intending to wear in 4 days was covered in stains. In 2 days, my dress was good as new thanks to Essex. They're not cheap but bottom line, they got the job done, and done quickly. He also has 3 dedicated parking spots right in front reserved for his customers only. Highly recommend. read more

They tailored a shirt I brought them and the sleeves ended up way too short. I can only wear that shirt now if I roll up the sleeves. I also had a problem with an unexpected price and he wouldn't accommodate. Maybe he told me and I couldn't understand his English, I'm not sure, but it cost me way too much and one of my garments was destroyed. I didn't realize it until later so I didn't let him know on the spot. I won't be going back. read more

I rarely take the time to write a review of a business, although I find them helpful when choosing a business to patronize. However, this dry cleaners has such outrageously high prices that I felt compelled to warn others. I took a two-piece ladies suit in there to be dry cleaned. Not only was the price astronomical, they ruined it by leaving a large, what looked like bleach, stain on the inner aspect of the pants leg. They did not inform me of this; I discovered it when taking it out to wear it. When I returned it to the cleaners, Kevin told me they were not "responsible" for anything that happened when the items were drycleaned!! A $400 suit ruined!! There are cheaper, more responsible dry cleaners in the vicinity. read more

I brought in a two piece dress that I hadn't worn in 25 years. It was stored away in the attic uncleaned with stains that I never knew were there. I decided I wanted to wear the dress to an upcoming wedding and took it to Essex to be cleaned. Kevin checked it all over but did not guarantee that the sequins would hold up and the stains would come out since the dress was so old and stored away dirty. Well in a week I went to pick it up and EVERY stain was gone! yes I mean gone. I couldn't believe it. I told him he was a magician and he in turn said, "I'm a professional." I would highly recommend Essex Cleaners in Manoa Shopping Center, Havertown, Pa. read more

Brought in two brand new pairs of school pants to be hemmed. Still in the bag with tags (same size). Received one new pair and one old pair that was filthy. Seamstress insisted I was "confused" and that she hadn't hemmed any other school pants (but she had done my other son's the week before). I had to file a complaint with the BBB - $41.50 just for the pants and that didn't include the hem. It's a shame, they do nice work and have good prices, but the huge box of receipts on the floor is probably an indication of their organization skills (or lack thereof). read more