1. Establo Leather Company Limited

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    Guelph, ON

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    Establo Leather Company Limited

    5.0 (1 review)

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    9 years ago

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    People searched for Leather Goods 120 times last month within 15 miles of this business.

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    Roots - Cambridge Outlet

    Roots - Cambridge Outlet

    5.0(2 reviews)
    15.9 km

    DJ just assisted me in finding the correct appearal and sizes for my grandchildren's gifts. He was…read morepatient and packaged 5 items separately for gift giving. Kudos DJ.

    Walked in here to quickly exchange a children's hoodie for a larger size. I stroll in and the…read morelineup is massive. Normally I would have decided to leave and come back another day but I was dropped off so had to stay. This would have really been bad had the store staff not been as organized as they were. The first greeter who was folding at the front asked what I was in for (just like in the prison movies) and I said a straight exchange. So she walked me to the middle of the store to find someone to help. The manager, I guess she was the manager, said thank you and reminded the first greeter that she needed to stay in the front of the store. Then she told me the names of two people at the back in the kids sections that could help me. One was really busy but a young man was eager and very helpful. We could not find the exact thing I wanted so I picked up another version and got i to the very long line. The long line moved rather quickly. Actually very quickly as they had the two people on cash and three helpers packing and preparing. Great teamwork! And as I was admiring the blazing processing speed, the gentleman came up to me and said he found a closer version to the original sweater and he was correct. That made me very happy. The store itself is nice. Well laid out plenty of parking, but what really makes it terrific is the amazing team of people that work there. Way to go and thank you!

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    Roots - Cambridge Outlet
    Roots - Cambridge Outlet
    Roots - Cambridge Outlet

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    Hides In Hand - Card holder, bonus pockets

    Hides In Hand

    2.0(3 reviews)
    17.2 km

    My intro.to this Canadian business came via a gift. The designs range from rustic to modern. The…read moreleather used is beautiful, soft to the touch. I buy leather for its longevity. It's not great for the environment to throw things away due to wear. Things are made in house which is a bonus. I met one of the leather experts. Prefer to support Canadian.

    I totally agree with previous review! Horrible Horrible 'customer service!' if that's what you want…read moreto call it. I was intending on helping a small business owner/friend who referred us to this booth at the One of a Kind Show 2022. I brought a co-worker w/ me who was looking for Moccasins she'd seen online. No one approached to greet/help us, so I proceeded to look for her size, as I had it in hand a Huge Robust woman approached me like a Raging Bull in a very ill manner as if I was trying to take the item. Caught off guard I explained to her my friend needed a size that I found. Personally owning 3 pairs of different materials of Moccasins given and bought in Native Reserves, I was explaining to my friend the leather will stretch out after a few wears. I was consistently RUDELY interrupted by this woman who kept interjecting in our conversation. Ghastly and appalled by her pushy manner I chose the better route and watched as she dominantly insisted other options my friend did not want. Just HORRIBLE service and very disheartening to witness. My friend was turned off by her demeanor and said to me "lets get out of here." Right before that, as I was looking around I saw Eric Parnell's Bio plaque, another Artist's who works w/ leather, I felt a sadden feeling that this lady is representing his humble artistic work. In conclusion, I strongly advise to deter far from this place due to Sub Par service... unless you wish to have a negative feeling of disgust and that you wasted your time. We spent our hard earned money else where we weren't consistently and rudely interrupted. Unbelievable!

    Photos
    Hides In Hand - Cross body bag with a camo. design

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    Cross body bag with a camo. design

    Establo Leather Company Limited - leather - Updated July 2026

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