This is an update to an earlier review...Not only is this Dick(how appropriate its his real name) a…read morehorrible mechanic, but a businessman as well. After my last negative review he went all 5 year old and wouldn't allow the tow company to pick up the car. Meanwhile he can't produce the parts he supposedly replaced(but wasn't given the okay to fix) When way more serious issues were happening. Talking with this dude is like dealing with a kid, and they have no business working on cars. His positive reviews are oil changes , headlights, and wiper blades, all these can be done by a gas station attendant. And oh by the way...one time around the block once the car was home and BING-check engine light back on. Little baby Dick should have picked a different profession, because a grown ass man and a mechanic he is not.

local dealer told me I needed new brakes on all four wheels when they did a recall. took it to L…read morefor a second opinion and the confirmed the brakes had plenty material and were safe. Two years later I need new brakes, guess where I'm taking it? last year they did an oil change on my diesel, and then the the change I did in Florida and they charged me over twice what L charged me. everything they've touched has been a durable repair. wayland is a half hour out of my way but well worth the trip.

Had oil change and tires rotated. Fast and fare prices while I waited. Brittany and husband bought…read morefrom Scott when he wanted to retire. They are fully staffed give them try.

Very pleased with service and price. These are my new go-to guys. Thanks Scott and the crew!read more

Dorr Standard is our go to repairman! Quality work, great customer service fair prices.read more

Never again. Complained that he wouldn't of done my tires if he knew they were so big then only put…read morehalf the psi in the tires didn't balance them worth a sht looks like just one is balanced then I'm told 130 to do it all and get charged 200 dollars after I sat there for an hr. The owner just sat there talking to a guy talking about getting his pedicure on his feet and getting his hair cut and complaining about everything. Would never recommend. His employees were amazing very nice people

I've had my car repairs completed here twice in the last six months. Both times this place was…read morequick, reliable, and very reasonably priced. Both times they were emergency repairs. ie: no appointment. I moved to this area and needed a new auto repair provider. These folks have integrity and I trust, respect, and like them... they have all three of my factors when looking for any service provider.. thus 5 stars.

Had them do a rebuild on a transmission for us spent roughly $2000 on the rebuild got the…read moretransmission back the first time did not shift at all sent it back again still didn't workSend it back at third time took a month and a half to get the truck back drove it 5 miles and the transmission was junk send it to a real transmission shop had it re-worked and it is now wonderful will not refund any of our money or anything else will not be doing work for us ever again I also paid for parts that were never installed i.e. a new torque converter come to find out still has the stock torque converter in the transmission with fresh paint on it

I called them earlier in the day to see if they had what I was looking for. I drove up to Wayland…read moreand purchased it. Staff were absolutely amazing.

My first negative review ever online,.when I purchased the trailer, they were nothing but nice and…read moremade me feel great. There was damage to one panel and the license plate light, they said they would take care of it no problem. A few other problems came up about took the trailer back to them on December 7 of 2024 and haven't seen my trailer since. Today is May 20, 2025. If I sneak in a call I get that beating around the bush feel. They made me feel like the interior panels wouldn't be covered under warranty delaminating, but the manufacturer assured me it was. No responses to emails now. I am in negotiations with lightning trailers to fix some of the problems and they won't even call them back. They backed into my trailer and damaged a few more panels. I asked for pictures about a month ago and they won't send me pictures of the damage. I live over 2 1/2 hours away so I can't just drop in. michael's Customer service is horrible and warranty. Service is horrible. I can't believe I am the only negative review on their page.

I had a beyond excellent experience here! I drove an hour to bring my 2026 Jeep "Reignmaker" here…read more From the beginning of our communication I could tell this place was different, they cared, they responded to all of my questions and concerns. They ended up installing all new speakers and adding a swing door subwoofer to my Jeep. His work was flawless and he cared about my vehicle and my happiness with the outcome. My Jeep sounds amazing! I would suggest Stans Auto to everyone! Honest, hardworking and straightforward. Thank you so much for all you guys did to make me happy!

Just had the Decked Drawer system installed very competitive with pricing , Bob did the install and…read morecould not be more Happier with the process cant wait for the next project Thank You Don

The salesperson was friendly and the negotiation process was straightforward. I ultimately walked…read moreaway from a deal due to a combination of undisclosed cosmetic issues and a few things that felt slightly less than professional. On our first visit we were told the vehicle would be ready for a full test drive -- it wasn't prepared as promised. They apologized, which was appreciated, but it set a tone. We were told their team had thoroughly gone through the vehicle. When we asked about two Carfax accidents they were dismissed as minor and resolved. Mechanically the car seemed fine -- but cosmetically there were several things I only discovered through my own inspection: -- Cracked plastic trim on the driver's side that appeared to be unrepaired accident damage -- A quarter-size paint chip down to bare metal on the center of the hood -- A cigarette burn mark on the console that wasn't visible in listing photos -- the shifter knob appeared to be positioned over it in every photo -- A smoke smell that only became apparent when the car warmed up on the second test drive The salesperson acknowledged he noticed the smell the day before my second visit but didn't reach out to disclose it beforehand. None of these are catastrophic issues individually. But the combination of undisclosed cosmetic damage and a known issue that wasn't proactively mentioned left me uncomfortable enough to walk away. Do your own thorough inspection and test drive when fully warmed up.

Do not do business with this place! Unscrupulous, untrustworthy, and totally dishonest. Made a deal…read morefor a vehicle with a written contract. Was told I needed to obtain insurance before they could ship me the vehicle. I did so, spending my own time and money. All the while, they were working another deal after we had a contract. The cowards there don't even have the decency to return my calls or to reimburse me for the expense I incurred ensuring the vehicle. Total dirt bags. Pathetic men

Review of General RV in Wayland, Michigan…read more We recently had the pleasure of working with General RV in Wayland, Michigan, and overall, it was a very positive experience. Here's a detailed breakdown of what stood out and a few areas where there's room for improvement. What Stood Out Wide Range of Options: General RV offers an impressive variety of choices, from their "Keep You Camping" program - considered an "industry differentiator" because it prioritizes your ability to use your RV during peak camping season and educates owners on what truly needs immediate attention versus what can wait - to various extended warranties. Their willingness to work with customers and tailor options to individual needs really sets them apart. Exceptional Team Members * Marcus (Salesperson Extraordinaire): Marcus was fantastic. He patiently answered all our questions and helped us secure a great price. His expertise and knowledge of the industry as a whole, honesty and friendly approach made the buying process smooth and enjoyable. We appreciated all of his tips and tricks while test driving and found his insight and attention to detail refreshing! * Justin (Financier and "Cliff Talker Offer"): Justin was incredibly patient with all our questions, especially when we raised concerns about General RV's service department Yelp rating. He walked us through the financing options clearly and helped us understand everything thoroughly. * Aaron (Parts Specialist): Aaron was straightforward and helpful, providing a clear list of must-have, nice-to-have, and cool items for our RV. His no-nonsense attitude was refreshing and very useful. I love that he did not try to sell us things we didn't need and answered lots of questions about water systems and electricity! * Jim (Walk-Through Expert): Jim gave us a thorough walk-through of the RV and explained all the features in detail, ensuring we felt confident with our purchase. * Andrew (Insurance Specialist): Andrew was amazing at finding the best insurance coverage and deductible combination within our budget. His expertise made a complicated process much easier. * Front Desk Team: The ladies at the front desk were attentive and helpful throughout. Even though they initially spelled our name incorrectly, they quickly fixed it and kept the atmosphere light with some friendly teasing. Areas for Improvement While the overall experience was great, the cleanliness and attention to detail inside the RV could use some work. There were small issues like the time wasn't set on the clock, dried chunky caulking around the outside lights and smeared on a window, and a receptacle so dusty that I initially thought its color was off. Improving these small details would elevate the customer experience significantly. Final Thoughts General RV in Wayland offers excellent customer service, knowledgeable staff, and a variety of helpful programs that make RV ownership easier and more enjoyable - especially for a first time buyer. With a bit more focus on the finishing touches and cleanliness, they would be absolutely top-notch. I highly recommend checking them out if you're in the market for an RV.

I do not recommend this dealership…read more First, the coating package is a complete scam. They advertise one price, but once all the additional fees are added, you end up paying almost double. Save your money and don't buy it. The sales process was also very disappointing. The salesperson kept adding extra products and services, making the final price much higher than expected. I felt pressured into purchasing things I didn't really need. The biggest issue was that the salesperson assured me my current truck was capable of towing the camper. After I took delivery, I found out that wasn't true. I ended up having to replace my truck just to tow the camper I had purchased. I feel like I was misled, and that was extremely frustrating. To make matters worse, the very first time I used the camper, my vacation was ruined. The fresh water system appeared to be contaminated, with what looked like bug eggs in the water tanks, and the water coming out of the faucets had a terrible smell. I had to spend a good part of my trip on the phone with customer service trying to get help. Unfortunately, the customer service experience was just as disappointing. The representative I spoke with was rude and unhelpful, and the woman at the front desk treated customers with very little respect. It felt like they didn't care about resolving the issues after the sale. Overall, this has been one of the worst purchasing experiences I've had. I would not recommend doing business with this dealership. I hope my review helps others avoid the same headaches, unexpected expenses, and poor customer service that I experienced.

weve been to CarStar before. decent in the past. very helpful. Just recently was broadsided by some…read moreone who ran stop sign. He destroyed my car. Car star said they could do an estimate if we could drive it in. if it had to be towed in, they would not. HOW MANY cars in accidents are driven to the body shop? this is one of the dumbest things ive heard in years. seems sketchy.

Have been here two times and both times everything was fantastic. They truly stand by their work…read moreand there is no other place I'd go to have work done on my cars again. I'd rate higher than 5 stars if possible!