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    Estelle Automotive

    5.0 (1 review)
    Open • 8:00 am - 5:00 pm

    Services - Estelle Automotive

    Routine automotive maintenance

    Auto detailing work

    Estelle Automotive Photos

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    15 years ago

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    Twins Chrysler Dodge Jeep Ram

    Twins Chrysler Dodge Jeep Ram

    (19 reviews)

    The salesperson was friendly and the negotiation process was straightforward. I ultimately walked…read moreaway from a deal due to a combination of undisclosed cosmetic issues and a few things that felt slightly less than professional. On our first visit we were told the vehicle would be ready for a full test drive -- it wasn't prepared as promised. They apologized, which was appreciated, but it set a tone. We were told their team had thoroughly gone through the vehicle. When we asked about two Carfax accidents they were dismissed as minor and resolved. Mechanically the car seemed fine -- but cosmetically there were several things I only discovered through my own inspection: -- Cracked plastic trim on the driver's side that appeared to be unrepaired accident damage -- A quarter-size paint chip down to bare metal on the center of the hood -- A cigarette burn mark on the console that wasn't visible in listing photos -- the shifter knob appeared to be positioned over it in every photo -- A smoke smell that only became apparent when the car warmed up on the second test drive The salesperson acknowledged he noticed the smell the day before my second visit but didn't reach out to disclose it beforehand. None of these are catastrophic issues individually. But the combination of undisclosed cosmetic damage and a known issue that wasn't proactively mentioned left me uncomfortable enough to walk away. Do your own thorough inspection and test drive when fully warmed up.

    Do not do business with this place! Unscrupulous, untrustworthy, and totally dishonest. Made a deal…read morefor a vehicle with a written contract. Was told I needed to obtain insurance before they could ship me the vehicle. I did so, spending my own time and money. All the while, they were working another deal after we had a contract. The cowards there don't even have the decency to return my calls or to reimburse me for the expense I incurred ensuring the vehicle. Total dirt bags. Pathetic men

    General RV Center

    General RV Center

    (57 reviews)

    Review of General RV in Wayland, Michigan…read more We recently had the pleasure of working with General RV in Wayland, Michigan, and overall, it was a very positive experience. Here's a detailed breakdown of what stood out and a few areas where there's room for improvement. What Stood Out Wide Range of Options: General RV offers an impressive variety of choices, from their "Keep You Camping" program - considered an "industry differentiator" because it prioritizes your ability to use your RV during peak camping season and educates owners on what truly needs immediate attention versus what can wait - to various extended warranties. Their willingness to work with customers and tailor options to individual needs really sets them apart. Exceptional Team Members * Marcus (Salesperson Extraordinaire): Marcus was fantastic. He patiently answered all our questions and helped us secure a great price. His expertise and knowledge of the industry as a whole, honesty and friendly approach made the buying process smooth and enjoyable. We appreciated all of his tips and tricks while test driving and found his insight and attention to detail refreshing! * Justin (Financier and "Cliff Talker Offer"): Justin was incredibly patient with all our questions, especially when we raised concerns about General RV's service department Yelp rating. He walked us through the financing options clearly and helped us understand everything thoroughly. * Aaron (Parts Specialist): Aaron was straightforward and helpful, providing a clear list of must-have, nice-to-have, and cool items for our RV. His no-nonsense attitude was refreshing and very useful. I love that he did not try to sell us things we didn't need and answered lots of questions about water systems and electricity! * Jim (Walk-Through Expert): Jim gave us a thorough walk-through of the RV and explained all the features in detail, ensuring we felt confident with our purchase. * Andrew (Insurance Specialist): Andrew was amazing at finding the best insurance coverage and deductible combination within our budget. His expertise made a complicated process much easier. * Front Desk Team: The ladies at the front desk were attentive and helpful throughout. Even though they initially spelled our name incorrectly, they quickly fixed it and kept the atmosphere light with some friendly teasing. Areas for Improvement While the overall experience was great, the cleanliness and attention to detail inside the RV could use some work. There were small issues like the time wasn't set on the clock, dried chunky caulking around the outside lights and smeared on a window, and a receptacle so dusty that I initially thought its color was off. Improving these small details would elevate the customer experience significantly. Final Thoughts General RV in Wayland offers excellent customer service, knowledgeable staff, and a variety of helpful programs that make RV ownership easier and more enjoyable - especially for a first time buyer. With a bit more focus on the finishing touches and cleanliness, they would be absolutely top-notch. I highly recommend checking them out if you're in the market for an RV.

    I do not recommend this dealership…read more First, the coating package is a complete scam. They advertise one price, but once all the additional fees are added, you end up paying almost double. Save your money and don't buy it. The sales process was also very disappointing. The salesperson kept adding extra products and services, making the final price much higher than expected. I felt pressured into purchasing things I didn't really need. The biggest issue was that the salesperson assured me my current truck was capable of towing the camper. After I took delivery, I found out that wasn't true. I ended up having to replace my truck just to tow the camper I had purchased. I feel like I was misled, and that was extremely frustrating. To make matters worse, the very first time I used the camper, my vacation was ruined. The fresh water system appeared to be contaminated, with what looked like bug eggs in the water tanks, and the water coming out of the faucets had a terrible smell. I had to spend a good part of my trip on the phone with customer service trying to get help. Unfortunately, the customer service experience was just as disappointing. The representative I spoke with was rude and unhelpful, and the woman at the front desk treated customers with very little respect. It felt like they didn't care about resolving the issues after the sale. Overall, this has been one of the worst purchasing experiences I've had. I would not recommend doing business with this dealership. I hope my review helps others avoid the same headaches, unexpected expenses, and poor customer service that I experienced.

    Estelle Automotive - tires - Updated September 2026

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