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    Estes Collectible Investment

    4.0 (4 reviews)
    Closed Closed
    Updated 3 months ago

    Services - Estes Collectible Investment

    Jewelry repair

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    2 years ago

    Check out the crypto ATM machine in the store, you can buy more or take out crypto in cash from the machine!

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    Amidon Jewelers

    Amidon Jewelers

    4.0
    (21 reviews)
    $$$

    This weekend my husband and I went into Amidons by the Powerhouse Mall in West Leb.l for Christmas…read more I found a pair of Italian gold hoop earrings I loved and noticed a nick in the gold on one earring and a large abrasion/wear on the other. I asked if another pair could be ordered and they weren't sure because it was the weekend and they needed to reach out to the manufacturer. Today they called me back to say it's out of stock. What got to me is that they were perfectly comfortable selling those earrings to me with damage and tried explaining to me that it's the type of polished gold and it will mark up eventually anyways. If you spend $1,000 on a pair of earrings, you want them in nice condition to begin with. I asked if they could fix the damaged ones on display (bc I loved them that much) and the sales rep said no. It's my second bad experience there. Last time I brought my great grandmothers ring there to get it sized. The jeweler accidentally sized down to a thinner band. When I went to pick it up I noticed it right away. The sales rep never apologized and after the rep confirmed the error on the order, they just offered to refund me for the lesser gold. I didn't trust them to take my ring again at this point to fix it. I didn't want this ring to keep getting resized several times when they should've gotten right the first time. I was extremely disappointed because it was a 75+ year old family diamond ring I was gifted to me. It has significant sentimental value to my family and I felt as though it wasn't a big deal to them and just another job to do. I'm not one to make a big deal about things but since this was my second poor experience there. First with the sizing of a family heirloom and second with not caring enough about a piece they're going to sell at full price with visible damage to it. You would think they would care enough about the pieces they sell to be in new condition. I wouldn't have even bought it at a discounted price due to the damage. Wish I took pictures of them to post but in the moment I didn't think of doing this.

    Neither knowledgeable or helpful when I went in to ask about jewelry repair. Seemed less than…read moreinterested. Will never go in again for ANY reason.

    Jewelry Creations

    Jewelry Creations

    4.1
    (14 reviews)

    I took my bracelet to jewelry creations that made the original bracelet because it had a crack in…read morethe sterling silver they made. I took it back and they sent it to California. It came back looking very different. The only thing that will do this to an imperial topaz is being super heated with the torch. I complained I brought paperwork. This business is very good with gaslighting people. I told them I was going to the police and the owner said good luck with that then put a no trespassing order on me so I can't come back to try to resolve it.. They told the cops that I ruined it myself which is not true. My stone is from Brazil and it's high-quality. They ruined my bracelet the memory of it everything about it.. these people don't care about their customers. It's a shame. My gemstone was never pink even when I brought to them to get fixed. Wear and tear absolutely but my problem was the gemstone was not the same when I got it back. They had me convinced nothing was wrong with it until I wore it for a day then went to another place to have it evaluated. It's not in the same condition. You need to heat a stone like this up to 500° to get it to change to a pink tint. Blaming a customer is wrong. I will only deal with established BBB members from now on. Lesson learned

    Look no further for superb customer service, expert craftsmanship & a stress-free experience…read more My husband and I purchased our wedding bands at J.C. wedding band expo. There were HUNDREDS of rings to choose from & Laura (sales associate/stylist) gave us all the ins&outs, dos & don'ts. She's the best in the business, so much so that my husband went back to her for a pair of beautiful diamond earrings as a day-of wedding gift. Additionally- the wedding band engraving, which they send out to a master craftsman who does it by hand (you can't get him on your own, he's not even listed-I searched) is icing on the cake. 10/10

    Pearce Jewelers

    Pearce Jewelers

    3.7
    (10 reviews)
    $$$

    Gorgeous new location! It was always a pleasure to visit a Tiffany & Co-- when we lived near one…read more--and Pearce Jewelers is the closest service experience you will find to this in Lebanon, NH and likely in surrounding areas. We are enamoured by the high-touch service of the staff here. The various jewelry collections are gorgeous. Modern jewelry enthusiasts will also not be disappointed here, in terms of selection. You can even find vintage jewelry at Pearce. We were charmed by a carving in a cameo wearing a tinier cameo. The white-glove service here cannot be overstated. My grandmother's precious jewelry and some other beloved items were ran over on Route 89, and the team rallied to find what could be repaired. The staff are quick to offer cost options, as well. For instance, to replace a lobster claw clasp we need to pay over $200. But for one of our bracelets, the $40 clasp option was just fine. They will repair your jewelry and watches on site. If the repair is more complex, there is a watch technician who will pick your watch up on the weekend and return it the following week. And when I did this, there was a precise invoice prepared with a photo of my watch on the print-out. Very much appreciated the process, here, which counterbalances the repair turnaround time of one week. From the moment you walk in, as soon as the staff are able to greet you, your needs come first. And there is an hospitality bar with coffee, tea and soft drinks available. The overall space and ambience are clean and beautiful. I have not found this level of genuinely luxurious service - defining 5 Stars - in the surrounding area nor beyond. It's not to say that folks in NH and Vermont aren't nice. From a service perspective, they are usually friendly, efficient and competent. But at Pearce Jewelers, you are walking in to a high-end, customer-first experience.

    It has been over a year since I bought the engagement ring for my wife from here and have visited a…read morecouple times for little service things here and there and have had nothing but great experiences every time. Once we let Jordan know what kind of main stone we were looking for, she got a few of them in for us to take a look at pick from, and then we picked out the setting. The whole process was extremely easy and pleasant. And the final product we received was and is absolutely beautiful. My wife still looks at the ring and mentions how she loves it over a year later. We also visited a couple times to get her and my watch straps adjusted and the service was fast. If you have any other places booked, I'd suggest you cancel those because they really have great selections here and if they don't have it on hand, they will make sure to find one that you (or our partner) will love.

    Estes Collectible Investment - jewelry - Updated August 2026

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