As with others the consensus is find care elsewhere. The office staff particularly Michelle the…read moreoffice manager is not only RUDE as so many have mentioned she is incompetent, combative, and unprofessional. I have been a patient for many years and haven't had many interactions with the front office but the few times I have particularly my last interaction compelled me to message my primary care physician to complain. Long story short not even an apology for being hung up on twice, talked over, and openly discussing my care and class C medication violating HIPPA. Instead my Dr of many years said it would be best if I seek care elsewhere. Avoid this place! Dr patient relationships are incredibly important but this Dr could seem to careless should you actually have a valid complaint. However, it seems this is an ongoing complaint by the reviews yet to rectified. Very unfortunate.

I saw Dr Applebaum for two years then he moved on to his "MD VIP" model where I'd have to pay $3k…read moreper year which is nutz. Before I could find a new doctor, he refused to renew my prescription I need for my blood pressure.

The office experience was very awful when I went into the clinic. The manager was raising his voice…read moreat some employees in regard to music at their desk, that I myself as a patient actually enjoyed the music and how the medical assistance felt warm and welcome. But don't run into that manager I believe his name was Jayron. He is an awful human to treat his people the way he did and be out right disrespectful in front of patients. Great doctors. Horrible manager

Horrible office. Unsanitary, consistently running behind any time i've ever had a visit here. How…read moreare you running 40 minutes late??? Quality of care at the kirkland location is worlds better.

I began going to Dr. Adams in 1999, and I've seen over the years how her practice has grown and…read morechanged. She is, without a doubt, the most caring primary care physician I've ever been to on a regular basis. Bar none. She takes the time to actually listen to you to figure out what's really going on, which is something most drs these days sorely lack. She also takes the time to continually educate herself on new medical practices by attending professional seminars and workshops on a regular basis. I never, ever saw any sort of situation as the other review noted (rude and incompetent staff, disorganization, stacks of things falling over, etc) at any time in the 13 years I've regularly been at the clinic. I can only imagine that the review was written by a competitor, which is saddening. What I know is that Dr. Adams is an excellent health care physician and takes excellent care of her patients.

Factoria Women and Family Clinic is one of the best I have ever been to in my almost 40 years. I…read moreinitially went for a physical and saw Gaylene. She spent close to 2 hours listening to my story, my aches and pains, asking questions and taking notes. She then proposed 3 different courses of action: one which was primarily homeopathic, one which was more mainstream, and the last which was a marriage of the two. She explained each, with each of the advantages and drawbacks. I felt like I was making an informed decision on my health care. My test results improved and I do feel much better. I sent my husband in next, and he saw Therry, whom he thought was very nice and helpful as well. Then I decided to send my daughters, because we were not happy with the treatment options they were receiving at Pediatric Associates, who just wanted to throw drugs (steroids) at my daughter, instead of trying to resolve the issue. Plus, I wanted my children to experience what it was like to be with a doctor who cared about them and really listened to their concerns. Most recently, we lost our insurance, and had to take my youngest daughter in for an infected toe! The bill at the end was something I could afford, and was worth every penny! Thank you Gaylene for your patience! To those on here complaining of the decor or all the clutter, personally, I don't like paying for expensive decor in my medical bills. As long as the rooms are clean, the work they do is sterile and professional, which it is, then I don't care about all that superficial stuff. Go see Gaylene or Therry and you won't be disappointed! Rose at the front desk is very nice too!

After my previous doctor retired, I started with Dr. Dong. She really goes above and beyond to…read moreunderstand everything going on and spends the time, when needed, to really get into it. I definitely get the vibe that she truly cares and is great at internal medicine. When an emergency came up, and I was hospitalized, Dr. Dong and her team were quick to get follow-up blood work ordered and office visits scheduled to make sure everything continued to get better. I'm glad I picked her to quarterback my primary care.

I have been to Swedish for annual preventive care for 15 yrs. Doctor retired and was seeing new…read moredoctor. Ask the doctor for additional blood test due to high cholesterol in the past couple years but was told that I need to be referred to cardiologists. The office charge for additional office visit for $235 this kind of question. Very disappointed. As a patient I don't feel comfortable asking question or expressing any health concern during office visit any longer. Please read review of doctor Catherine Dong at google and there are lots of complaint about overcharge and bedside manner. Very accurate.

I cannot show in a review, my appreciation for the amazing urgent care team, the docs, front office…read morestaff, nurses, medical assistants, lab, X-ray and many, many more. No matter if the waiting room is full or if there is just a couple people in the waiting room, the waiting room area and the bathrooms are ALWAYS clean. You might see some complaints, about urgent care and long wait times, well, when you go to urgent care you should expect that because some cases are more complicated than others. (I mean, would you like them to speed things up with you, possibly misdiagnose, forget to draw a lab or just blow off your multiple concerns that you have, because there is someone in the waiting room complaining that YOU are taking too much of the providers time)? I have seen a lot of upset people complaining to the front office staff or saying that they will just leave, well, all I can say is , if you choose to do that than that's your decision, no one is making you stay there, so to those who want to cuss, embarrass yourself, disrespect medical professionals, then you have the right to do that, BUT, think about the next time you are at the Dr and the tables are turned, and you will be in with the provider and someone is trying to throw a tantrum to get back to the dr, since you have been with him/her long enough. Sound ridiculous? Yeah, so when you go here, or any medical walk in facility, have some grace, not just for the medical staff, but also yourself and the other patients who are also waiting to be seen.

I've had Dr Harris-Spinks as my primary care since 2019. Dr Spinks-Harris is one of the most…read morethorough PCPs I've had. She takes the time to listen to me, is easy to talk to, makes recommendations, personally follows up on my lab work and makes an office visit a pleasure. I really am happy I found her.

Excellent. I receive quality care. There is superb support staff. Follow-up and correspondence are…read morevery easy through the online system.

The warnings from other patients about this doctor's poor medical judgment and dismissive attitude…read moreare entirely accurate. I experienced this firsthand. He immediately asked me, 'What do you think I can help with?' instead of taking the initiative to listen and diagnose. He showed a complete lack of empathy for conditions he seemed unfamiliar with, particularly mental health issues, and bluntly refused to consider medical leave. The entire appointment felt rushed just to collect a high fee. I strongly advise looking elsewhere for care.

Dr. Ma is one of the best physicians I have ever had the pleasure to have as a provider. I've been…read morein healthcare for over 30 years and she exceeds all expectations as a physician. She is patient, takes her time, listens to you as a person and a patient. She is attentive, compassionate, sensitive. She has never been rushed. I can't say enough about her. Shes the best!

find a better doctor I felt more knowledgeable than him I would research my own symptoms on google…read morethen would see the doctor and he would tell me word for word what I just read like he went and googled it himself

I've been here six or seven times. Everything feels rushed and they are very expensive. I had a…read morecouple of questions during my physical and they charged me for a whole separate appointment but he never returned to the room to actually answer the quick and easy questions (so I paid for two appointments and never even had my three simple questions answered). The billing department is impossible to get ahold of so I'm having trouble getting that charge reversed or talking to anyone about it. Dr Suh is nice and professional enough but this office seems to be solely about getting paid. I'm paying for the extra appointment, cutting my losses and taking my business elsewhere in the future. Update: Dr. Suh has responded and furthered my point about money being the primary focus for his practice therefore I am lowering this to one star. He also did not address my issues trying to contact billing which I've faced multiple times and see others have issues as well. I visited UW medicine for the first time yesterday where my new doctor spent 20 minutes with me encouraging me to ask questions and offered an app to communicate with between visits should I have questions. I felt cared for and comfortable.

Dr. Spence is attentive, approachable, and professional, with excellent bedside manner. She takes…read moretime to listen, explains things thoroughly, and makes our appointments feel unhurried. I trust her completely as my primary care physician.

What a wonderful doctor. So caring and knowledgable. Really takes her time with her patients. Very…read morecool alternative options too. Ashleigh (front office) is amazing. Always got me in for same day appointments when needed. Husband, kids and I all went there. We have relocated to California and one of the only things I miss is Dr spence and Ashleigh.

I had the privilige of meeting Dr. Markus over the Summer. He helped treat me for an affliction of…read moreboth mind & body. His patience, calming disposition, high level of engagement and intuitiveness... combined with his kind personality, and extensive base of knowledge was truly exceptional. I highly recommend him to anyone with anxiety, fear of doctors or just apprehensive to change in general. Dr. Markus if you happen to read this, I want to personally thank you for everything you did to get me well and on the right track again. I am beyond grateful.

I'll be honest: I haven't had a regular family doctor so can't really compare to other physicians…read more Regardless, I am sold. I visited Dr. Markus because of several recommendations--one from a co-worker of mine from the Puget Sound area who has his entire family under Dr. Markus' care. When I think of doctors I get a little intimidated; Dr. Markus is the opposite. His speech and warm professionalism made me feel very comfortable. I'll update if I have any negative experiences here, but so far very good. The receptionist staff is really friendly and were very courteous on the phone. All new patient forms are available online so you can fill them out and bring them with you so that you don't spend 15 minutes at your first appointment filling out paperwork.