I sent an appointment request through the website, and I received a response from Melody that same…read moreday. On the day of my appointment, I filled out a form noting any of my skin concerns and any conditions that could affect my skin. I informed Melody that it was my first time having a facial, and she asked if I wanted her to talk through each of the steps she was going through or if I wanted total relaxation. Given it was my first time, I preferred to have Melody talk me through what was going on. Throughout the entire process, I felt relaxed and comfortable. Melody appears very well versed in what she's doing. Overall, I had a great experience. Of course, my face was a bit red afterwards from the extractions, but after a couple days my face was feeling and looking a lot better than before.

I have finally found my go-to esthetician for skin health maintenance…read more This review is long overdue. What reminded me to post it was another compliment on my beautiful skin that I just received from a total stranger while waiting in a doctor's office. I'm in my early 70's. I don't look it. Yah, some of that is genes but a lot is due to care. I *know* a good facial; I've had many over the years. Most are mediocre, or just adequate, or suffer from a poorly designed environment. The two times I found incredible estheticians, I saw each for years (until I couldn't bc of location/life changes), even though they were rather stern (imagine a brusque Russian affect ). Melody Marigny is *top notch*. I'd go to her even if she *was* a grumpy Slav bc of her skill - but she's not: she is lovely! And so is her comfy, clean studio. (And boy is her complexion gorgeous! She knows how to maintain!)

Catherine was a terrific therapist, best treatment I have had in awhile. Easy to make an…read moreappointment, comfortable place.

Support local women ran businesses in Point Richmond and I just melted into the massage bed through…read moreLupita's hands

Fe has such a kindred soul. Her energy is very calming, professional and elegant. I found her…read morebusiness a couple of years ago through an internet search for reiki/massage, and our schedules didn't align until now. I took some time off work and just returned from a 6 hour road trip. My shoulders were killing me! I just left her magical studio feeling so much relief, extremely relaxed, and just feeling lighter overall. I remembered falling asleep a few times during the session. During the reiki, I completely surrendered and literally felt like I was floating in air. Fe is a very talented body worker. She knew exactly what I needed for this session, and I cannot wait to book more in the future. The personalized aromatherapy was a nice touch. As well as the warm pillow she placed under my neck. Parking was easy to find and instructions to access the studio was easy to follow. Her studio is nice and clean and bright and airy. It is such an amazing place to go for relaxation and healing.

Fe was recommended to me by a friend and I began seeing her about three years ago. She is an…read moreamazing person, professional, intuitive, nurturing and highly skilled in her work. After my first session with her, I booked for the rest of the year - 90 minute hot stone sessions once a month. That is 90 minutes of "me" time where I can put away my day-to-day life and indulge in pampering myself. She has various essential oils available for aromatherapy if you want an uplifting, relaxing, or grounding session, making for a very delicious experience. I also book her periodically for facial services, which leaves my skin looking fresh and feels one hundred times better afterward. Going forward, I am into my fourth year with Fe and my sessions are booked for the remainder of the year!

I really regret spending around $500 at this salon for basically nothing. I paid for the treatment,…read moretip, and an expensive shampoo they recommended, and I'm extremely disappointed with the whole experience. I originally went in for a different treatment, but the worker C recommended the QiQi treatment, something I had never heard of before. She told me it would be stronger and give me the straight, smooth results I wanted, so I trusted her recommendation. Unfortunately, I barely saw any difference in my hair. I also trusted them and bought the expensive shampoo they recommended, even though I had never heard of it before. In my experience, the quality was very disappointing, and I regret spending money on it too. They agreed to redo my treatment at no charge, and I gave them plenty of time and opportunities to fix the situation. I called, messaged, and followed up, but now I'm getting no response. I really did not want to leave a negative review, but after giving them so many chances to make things right and hearing nothing back, I feel completely comfortable sharing my experience. I truly regret spending all that money and getting almost nothing out of it.

I wanted to like this spot so bad but it was very underwhelming and the service for the application…read morewas terrible. I went for what I thought would be a simple root touch up. I did tell them I got my hair done overseas and didn't. know the color. They didn't inform me that my hair was too dark and it would not show on my roots. For the application, the stylist got color spots all over my face. It was probably one of the messiest applications I've ever experienced. Then, when I asked to be re-seen to get my hair done since it looked like nothing had been done to my roots, they tried to convince me that I NEEDED bleach to lighten my hair (which would've cost me additional hundreds of dollars). Mind you, I have a dark brown hair color. Some time has passed and I've consulted multiple hair stylists and they all confirmed I DO NOT need bleach to get my roots the same color. When I complained to the owner, she said I needed to wait for the sun to lighten my hair?? Which is completely absurd. 2 months later and to no shock, my roots aren't lighter. I unfortunately would not recommend or be returning.

Leti is the best! I've tried about 5 different threading places in the east bay, and I have finally…read morefound my person! Leti consistently delivers precise results. Her studio, located in a dedicated space at the back of her home, is well-organized, clean, and provides a much more comfortable environment than a standard salon. Beyond her technical skill, Leti is engaging and easy to talk to, which makes the appointment enjoyable and fly by. It is rare to find someone who balances high-quality work with such a professional, welcoming atmosphere. I highly recommend her services!

Leti did an excellent job with my eyebrow waxing. She's professional, friendly, and informative…read more Took her time to do the job right, rather than rushing the work. Will return for a lash lift and tint. Will also send friends her way.

By far my favorite and only place that will let them touch my face! All their esties are amazing,…read moreit's so relaxing, esthetically pleasing and the quality of their products is amazing. They're so so generous and make it a priority to better help your skin with routine and educating you on how to manage your skin for better results. I've done the hydro & customized facial & everything is so relaxing

una bonita experiencia y buena presentación de todo buena generosidad…read more Me encantó todo

Both my adult daughter and I went in for our lashes and it was not good. Although the lashes looked…read morefine, the glue stung our eyes for weeks every time they got wet. Also, to save time she added trios rather than singles in some areas. There were literally hard clumps of glue in my lashes and many of my natural lashes fell out as a result. She had an appointment come in one hour after mine and we were done a few minutes later. In my experience with other salons that take their time, it takes at least 90 minutes to do a good job. So disappointed and she wanted $100 for a two week fill!

I debated leaving a review. I really don't like to talk…read moreabout other people's business negatively. She does a good job. But she complained over and over about my eye moving as if I could control it. She blamed my eye moving on the reason I had lashes falling out after just a few days. Admittedly it may have had to do with other factors but I believe she shorted me on lashes bc she was over dealing with the moving. I say that bc she filled them in for me when i brought it to her attention and it was much fuller than the initial visit. When I went for this last time I let her know it was frustrating that she keeps mentioning my eye. When the service was over I noticed toward the inner eye area.. the right eye had missing lashes. I told her and she said no no it's fine they are there. I had already given her my card to charge when I noticed it. I wish I would have pressed the issue bc now ever time I look in the mirror I think about leaving this review.

I've only been to the location in Richmond which is far from a spa style although they do try to…read morecreate a relaxing atmosphere. I went for waxing and I can say CHERRY IS GREAT! I've never had anyone design my brows as she did. I recommended my mom who loved the lash extensions & became a frequent client. I also got my friend in the loop who loved the facial & body waxing. HOWEVER, you cannot go to just anyone in the shop & get the same treatment! When others besides the owner did mom's lashes it turned out awful. They looked all funky & weird; she had to go back to get them fixed. Then she stopped going. My friend & I both tried someone other then Cherry for waxing & the waxer missing spots on my friend and I had to point out that my brows were uneven. The specialists agreed and promptly fixed it. But shouldn't they had caught these things? This was summer/fall last year so maybe things are better now. I was going to try it again this year but I called & left a msg & no one ever got back to me. I never complained to them so they had no reason to not call back. It seems that their good but not on consistancy. Preceed cautiously and know your specialists!

Calling this place a "spa" is a real stretch. It's in a run-down neighborhood with bars on the…read moredoors and windows. The staff is friendly and seem competent. My eyelash extensions, however, came off in about 2 weeks taking my real lashes with them. It would have been helpful to get some instruction on the best way to care for them. The long process of having the lashes applied was done in what appeared to be a garden lounge chair in a small cinder block room. Not very luxurious or relaxing and definitely not like most spas I've been to. Overall, I think the staff is nice, but I won't be going back. Perhaps, the Hayward location is nicer.

I'm so glad I discovered HeathBay from Groupon! I continue to use them. Olivia is so wonderful and…read morealways makes me feel so comfortable. Honestly, I think they have the best prices for laser hair removal!! Awesome team all around

Michelle was great! She made me feel so comfortable throughout. They were also super financially…read moretransparent so there were no surprises. Highly recommend!

Milva is honest and to the point in the most gentle and generous way. She cares about her clients…read moreand the quality of her work. She is flexible, so make sure to communicate what you need or want. I've been going to Milva on and off for maybe 5 years. I've never had any issues after my waxing, and I'm grateful she keeps her business calm and peaceful. Her previous location was getting busy and loud with the barber shop. I'm glad she recognized this and moved to protect her clients relaxation and self healing time.

Congratulations Milva on your new space! Absolutely gorgeous. Very clean, and such a luxury service…read moreprovided. She is exceptional at her work. Very gentle with the whole process. Always ask questions to make sure I like what I'm getting before hand. Her space is comfortable, quiet, and I always leave feeling great. My skin thanks you!!