My besties bought me a gift card here for my birthday so I visited for the first time this month…read more Booking was easy online! I found easy parking across the street. The spa is up a flight of stairs and has several treatment rooms. I chose a 90minute deep tissue massage with a hot stone add-on. While the therapist didn't go quite as deep as I prefer, the 90 minutes was an amazing relaxing experience. The value for the service was also really good. I would happily book her again.

The Spa itself is flexible and adapts wherever possible to meet the customer at their need points…read more Susan really looks closely at an individual's skin and tailors your treatment accordingly. Excellent location. Well kept business. Soothing vibe. A staycay vacay!

Fe was recommended to me by a friend and I began seeing her about three years ago. She is an…read moreamazing person, professional, intuitive, nurturing and highly skilled in her work. After my first session with her, I booked for the rest of the year - 90 minute hot stone sessions once a month. That is 90 minutes of "me" time where I can put away my day-to-day life and indulge in pampering myself. She has various essential oils available for aromatherapy if you want an uplifting, relaxing, or grounding session, making for a very delicious experience. I also book her periodically for facial services, which leaves my skin looking fresh and feels one hundred times better afterward. Going forward, I am into my fourth year with Fe and my sessions are booked for the remainder of the year!

Always a wonderful, healing massage. Fé listens to my issues and thoughtfully addresses them with…read moretreatments that not only soothe my pain, but also heals.

Cynthia did a great job with my dimensional color and styling. The blend is seamless, and my hair…read morefeels so healthy and vibrant. She's a true pro with an amazing eye for detail. Highly recommend her if you want a fresh high-end look in a super chic salon!

After a year of patiently waiting for my hair to grow, I finally got it done. My stylist, Eyerim,…read moredid an excellent job giving me a new cut and face-framing balayage. She took the time to ask me what I wanted and suggested what would be best for me. This made me feel like a completely new person. The salon was clean and spacious, and Primorosa is definitely one of the best salons in the Bay Area.

Leti is the best! I've tried about 5 different threading places in the east bay, and I have finally…read morefound my person! Leti consistently delivers precise results. Her studio, located in a dedicated space at the back of her home, is well-organized, clean, and provides a much more comfortable environment than a standard salon. Beyond her technical skill, Leti is engaging and easy to talk to, which makes the appointment enjoyable and fly by. It is rare to find someone who balances high-quality work with such a professional, welcoming atmosphere. I highly recommend her services!

Leti is THE best at brow laminations and lash lifts in the Bay Area. I have tried many and am so…read moregrateful I've finally found a master. Her prices are totally reasonable and her work lasts for a very long time. She also stands by her work and if there is an issue, she fixes it. I really also just like her as a human. Great conversation while the tint sits :)

Brianna has been so patient with me ! She's the first person I have ever gotten a wax from and I…read morewouldn't want to go to anyone else. Her price are super affordable and not only that, but she'll answer any questions I have for her. She's super professional, kind and passionate about what she does.

amazing service very clean and always makes me feel comfortable , and provides many different…read moreservices

Both my adult daughter and I went in for our lashes and it was not good. Although the lashes looked…read morefine, the glue stung our eyes for weeks every time they got wet. Also, to save time she added trios rather than singles in some areas. There were literally hard clumps of glue in my lashes and many of my natural lashes fell out as a result. She had an appointment come in one hour after mine and we were done a few minutes later. In my experience with other salons that take their time, it takes at least 90 minutes to do a good job. So disappointed and she wanted $100 for a two week fill!

I debated leaving a review. I really don't like to talk…read moreabout other people's business negatively. She does a good job. But she complained over and over about my eye moving as if I could control it. She blamed my eye moving on the reason I had lashes falling out after just a few days. Admittedly it may have had to do with other factors but I believe she shorted me on lashes bc she was over dealing with the moving. I say that bc she filled them in for me when i brought it to her attention and it was much fuller than the initial visit. When I went for this last time I let her know it was frustrating that she keeps mentioning my eye. When the service was over I noticed toward the inner eye area.. the right eye had missing lashes. I told her and she said no no it's fine they are there. I had already given her my card to charge when I noticed it. I wish I would have pressed the issue bc now ever time I look in the mirror I think about leaving this review.

I've only been to the location in Richmond which is far from a spa style although they do try to…read morecreate a relaxing atmosphere. I went for waxing and I can say CHERRY IS GREAT! I've never had anyone design my brows as she did. I recommended my mom who loved the lash extensions & became a frequent client. I also got my friend in the loop who loved the facial & body waxing. HOWEVER, you cannot go to just anyone in the shop & get the same treatment! When others besides the owner did mom's lashes it turned out awful. They looked all funky & weird; she had to go back to get them fixed. Then she stopped going. My friend & I both tried someone other then Cherry for waxing & the waxer missing spots on my friend and I had to point out that my brows were uneven. The specialists agreed and promptly fixed it. But shouldn't they had caught these things? This was summer/fall last year so maybe things are better now. I was going to try it again this year but I called & left a msg & no one ever got back to me. I never complained to them so they had no reason to not call back. It seems that their good but not on consistancy. Preceed cautiously and know your specialists!

Calling this place a "spa" is a real stretch. It's in a run-down neighborhood with bars on the…read moredoors and windows. The staff is friendly and seem competent. My eyelash extensions, however, came off in about 2 weeks taking my real lashes with them. It would have been helpful to get some instruction on the best way to care for them. The long process of having the lashes applied was done in what appeared to be a garden lounge chair in a small cinder block room. Not very luxurious or relaxing and definitely not like most spas I've been to. Overall, I think the staff is nice, but I won't be going back. Perhaps, the Hayward location is nicer.