Brad & team did a great job! Had them do a lot of work (new breaker box, interior wiring, outlets)…read morewhen I moved into my new home. The whole team is very knowledgeable, professional and friendly. Even came out on a Saturday to help me with one last detail (I had accidentally flipped my dishwasher outlet to off & didn't realize it, much more my fault than theirs lol). Finished everything under budget.

Very professional. Responded to messages on time and got the work done on time. I highly recommend…read morehim to others.

A long review but I think it's worth the read…read more Shockingly unprofessional. We initially had a great experience with Luis when he came to our building to do a walkthrough and give us a quote. He was kind and took time to answer all of the questions we had and we just got an overall good feeling about him. The quote we got was great and we were moving on with the process of signing a contract with him. We're a nonprofit so big decisions like this require a couple of approvals before putting down thousands of dollars. The issue began when we started working with his wife who is the manager of the business. We are being advised by our general contractor since we don't know much about about the construction process. We were told to ask for verification of insurance and license info to make sure things were good and valid before signing a contract. Which we did ask of ALL of the companies that were giving us their proposals. For reasons we understand, his wife was hesitant to provide the insurance info. I gave her the option to contact our GC directly and if they still weren't comfortable with that we could just thank them for their time and part ways. She agreed and sent me the information that I then forwarded to our contractor. That Saturday we met with the contractor to look over a couple different proposals we got that week. He suggested we reduce the amount we paid as the deposit because he thought it was high and we would risk companies taking off with the deposit. Being a non profit, we can't take those kinds of risks. We sent out emails to the companies we were working with and a couple days later we began receiving the updated proposal and contracts. Then I received an email from Luis' wife. She gave an explanation as to why they were unable to adjust the payments and said it would have to be done on their terms. I understood and respected that decision completely. I thanked them for their time and told them that we would be unable to move forward with them. This is where she showed her true colors and sent me the most unprofessional email messages I've ever gotten in the 5 years we've been working on this project. She began accusing us of discrimination for not signing the contract with them, wasting their time, she accused us of trying to illegally use their license information and insurance. Then proceeded to threaten us with legal action if she were to find out that we were illegally using their company information. We're all sitting at the office reading this with our jaws on the floor. I have email proof of our conversations with her, Honesty Electric. I also have proof of conversations we had with all the other companies we've worked with or companies that have given us proposals. It's a very bold move to accuse people of discrimination when you have zero proof of that being the case. I wish I could attach our email conversation because it's truly shocking, offensive and extremely unprofessionally. I tried my best to explain our decision process to her but nothing could get it out of her head that we didn't want to work with them because they are black. What does the color of their skin have to do with the business we're trying to do here? She completely twisted the things our guys were asking and made it seem like we had nefarious intentions. I just contacted our GC and explained what happened and forwarded our conversations with her and Honesty Electric. He was initially pretty happy with the quote they gave us and asked our opinion of Luis. He was considering working with Luis with some other large projects he had planned for this year. Well needless to say, that will NOT be happening and we're glad we were able to see who they truly were before signing with them. I'm not even sure is Luis even knows about our conversations with his wife. Either way it's unfortunate that they are willing to loose thousands of dollars in business and potential business with our GC over unsubstantiated emotions and assumptions.

Absolutely fantastic. Very polite and kind. Technician was able to troubleshoot the issue over the…read morephone and provided the solution so nobody had to come out and the entire cost was $0. I've had them service my electrical system before and I will always trust my family's safety to them. They are the best.

I had been a customer for several years, having my unit serviced twice per year as part of their…read moreregular maintenance package, but after a series of horrible experiences in December 2025-January 2026, I will never work with this company again. 12/12/25- The unit was working perfectly fine before the technician showed up for my regular maintenance check. He was taking longer than normal, and before he left, the technician told me that he accidentally broke my thermostat but don't worry because he installed a new one. A couple hours after he left, the unit stopped working so he had to come back out that same afternoon. He couldn't fix it and by 6:30pm, told me he had to order a part. He then offered to bring heaters over but given the time, I told him I could get them over the weekend as I had to leave for the evening. 12/13/25- The next day (Saturday), I called to ask them status and to drop off the heaters that were offered. There was no mention of a cost for this. After they arrived (it was again after 6:30pm by the time they arrived) and set them up for me, the technician tried to charge me a service fee for coming out. They eventually waived this after I called the office to explain the technician had offered them to me the day before after he was unable to fix my unit after multiple hours and multiple visits on that day, but I find it frustrating I even had to make that call after they were offered. 12/15/25- I called the office on Monday to talk to Joe (recommended by the office team I spoke to on Saturday) about my experience and give feedback on the technician who said he broke my thermostat and then wasn't able to fix the unit that broke later that day. Joe offered to waive items that were already covered by my warranty (my unit is less than 2 years old- installed by them) and admittted he had no idea the technician broke my thermostat. He said once the part that was needed came in, they would come resolve the issue. 12/18- I was without heat for an additional 3 days before the part came in and they showed up on Thursday. They showed up at 5:40pm and when they tried to install the part, there were error codes that the technician couldn't resolve without tech support. Since they showed up so late, tech support was closed and so I had to go another day without heat. 12/19- The next day, they came in and what they thought was the issue the prior day was that the new part was faulty, but now they think it was actually another part of the unit that was broken, which meant they had to order another part. They claimed it would be in on Monday (12/22). That technician also damaged the ladder access to my unit in the attic and said he'd talk to Joe about the damage. When I expressed my frustration with how long the process was taking and how they couldn't diagnose the issue, I was told "coincidences happen" as to why the unit was broken despite multiple visits over a week. 12/22- I called the office Monday when I hadn't heard anything about the part being available. The office team said Joe was out of the office but they would connect with him and then call me back. They also said they had no notes about the technician breaking my ladder but would work with a contractor to get it fixed for me. 12/23- When I didn't receive that call back, I called back the next day and spoke to the same person I talked to the day before. She said Joe is still out of office, there is no update on the part and they wouldn't proactively put me on the schedule, even for after the holidays, until they received the part. January 2026- I did eventually get my heat repaired after the holidays, but this was after multiple visits, multiple delays in ordering parts, and several follow-ups initiated by me as opposed to the company. I also had to follow up with the office multiple times to have them connect me with their preferred contractor to replace the ladder the technician broke. In late January 2026, the unit stopped working again, but I called another company who was able to come out, diagnose the issue and resolve it timely. They even had availability to make appointments on the weekends unlike Air Care. Overall, I am extremely disappointed with the level of service, lack of ability to diagnose the issue, availability of necessary parts, severe delays in receiving ordered parts, and length of time to ultimately restore heat after the unit broke while they were on site for their regular maintenance on 12/12. It should not take over two weeks to resolve an issue, regardless of what it is.

If i could give 0 stars i would. Don't use this company. I was paying monthly to keep my system…read moreworking and do preventive maintenances when the season changed. Long story short. The technician who came out, told me that my blower wasn't working. I explained to him that i have been using my system all winter and the morning that he came out, and all of a sudden, my unit is suddenly broken. He was very offended ,and told me that he could leave and have someone else come out. I agreed and immediately called his company, and they sent his supervisor out. The supervisor checked the system and said that he accidentally disconnected the wire to my blower. If I didn't speak up, they would have ripped me off for thousands. They were apologetic only because they got caught trying to scam me. Use at your own risk.

I would have rated this a zero if that was an option. Stay away! I had a late afternoon appointment…read more(3pm) and when I got home they was a no show. I called to see if they were still coming and the technician said they tried calling twice and I didn't answer so they decided to go home. I asked why they didn't leave a message and they said they don't leave messages and that I would need to reschedule since they don't do late appointments. The technician was rude and didn't seem to care. Why do they call them 24 Hour Air? Accountability? Leave a message if someone doesn't answer. Bottom line is technician was rude. If you don't do late appointments then don't schedule them. Do better.

Stay away from 24 Hour Air. They completely misdiagnosed our furnace system failure. The technician…read morethey sent to our home was rude and did not seem to care about doing a thorough job. We ended up getting quotes from several other HVAC providers, ALL of which were leagues better than this shoddy company. They are a dishonest company so consider this review your advance warning to find someone else.

I could tell you stories about the problems I had getting an electrician to do our work but instead…read moreI'll tell you about the one that called me back, who was honest, who worked me into his very busy schedule, and who did a fantastic job in an efficient manner, and that would be these guys. I actually called them by accident because they had a similar name to someone else a friend recommended (who ended up failing to show and then crickets) and I am glad I did. They did a fantastic job. They charge by the hour, and you know that price upfront. They can also give you a general idea of the hours it will take based on the work you need to have done. I was very pleased and highly recommended them.

After failed attempts with other unreliable companies, All Electric Services came through just in…read moretime. They were able to accommodate my tenants work schedule and were able to move my appointment time up when requested when my tenants schedule changed again. They determined & resolved my electrical issue quickly and invoiced me so I could pay online without having to be at my rental property in person. They were also less than what I was quoted from the other company that failed to show up! Hopefully there's no next time soon but I know exactly who to call when I need electrical repairs.

Prompt, professional, and pleasant to deal with. Estimates were given upfront, and there were no…read moresurprises. Electrician was outstanding and quickly diagnosed our problem and repaired. I heartily recommend All Electric to anyone needing electrical services.

I can't say enough good things about this company. I've used them to carry about various work over…read morethe years and always totally professional and reliable.

Michael came to fix the water heater after we thought we needed a new one. He got it up and running…read morein no time and charged a very reasonable price. This company is professional and courteous. I can't recommend them enough.

Great customer service; from answering the phone to support on problems…read more Arrived on time. Quick diagnosis and parts available on the truck. Technician gave an excellent explanation to my wife while I was not at home.

Justin was very helpful to us this week. Our unit stopped working two days before Christmas. He was…read moreable to get the part we needed and have it replaced on Christmas Eve. We have also used Race City previously and had a good experience. Pricing is reasonable in comparison to other quotes. Highly recommend.