I needed security for a large public event for my daughter. Statewide was great - they understood…read morethe issue, created a professional solution and made sure that everything went off without an issue. I would use them again if I ever had the need for security again.

This is a good company. We have been using Statewide Public Safety LLC for 4yrs at our call center…read more I do not have any intentions to look at another provider

They were very responsive and very professional. I had hard questions and they took the time to…read moregive me hard answers and what they could and could not do. The person in charge of their Intelligence section you could tell was no stranger to getting things done and they did! I would recommend them to any business or person that need real professionals.

From the owner: Our firm specializes in providing our clients with excellent Security, Investigations, Intelligence…read moreand Counterintelligence services, not to mention Cyber Security and Training. We believe in providing our clients and student with quality services at a fair and reasonable price.

We needed a lock set replaced for our business main entrance door. Andrew was very helpful and…read moreresponsive. They replaced the lock by 10am the next day, within 20 hours of my initial call, and at a very reasonable cost. I highly recommend them!

Bronson, thank you so much for responding so fast to our request for a new door lock and security…read moreplate on our condominium this morning We all have peace of mind now!! You are the best!!!. Thanks so much!

Professional and knowledgeable and was done in 20 minutes.I would recommend that company to…read moreeveryone.

Emailed 4K Techs to have a Weber Grill that wouldn't light fixed. After a bit of back and forth to…read moreget a quote and schedule, they came out, diagnosed and fixed the issue, and now our grill is working perfectly! The 4K Tech showed up a bit late but was kind enough to let me know that he was delayed, which I very much appreciated. The grill works fantastic! He also cleaned the whole thing so it feels like we got a brand new grill. Highly recommend them.

I believe this company was previously named ITS (International Technology Solutions). My…read moreexperience with ITS was not positive as they over promised on service capability and never completed the surveillance system install.

The team replaced my DVR with an upgraded version that was worth more than I had paid for. The DVR…read morehas worked very well ever since. Although two of the four cameras installed have since failed - the night vision no longer works. I have submitted a request for service with the owner of the company and am waiting for a response.

Great service with a very friendly professional! Chad made me feel completely at ease while…read morelearning the technology to run my smart home! Highly recommend!

From the owner: A "Connected Home" is a living environment that empowers the consumer to maximize the potential of…read moretechnology to satisfy personal needs. It gives the homeowner control to enhance one's lifestyle, and make a home more comfortable, safe and efficient. Those systems could include communication, computers, audio/video, entertainment, security, lighting controls, and environmental controls.

Vivint Security: $20,000 Wasted - No Video to Give Police During Neighborhood Disturbance…read more(Milwaukee East Side) We live in a very nice neighborhood on Milwaukee's East Side, and after spending about $10,000 per house--totaling around $20,000 across our previous and current homes on Vivint equipment, upgrades, and installations--I'm thoroughly disappointed. Vivint promises reliable security, but their system has failed us repeatedly, especially in situations where footage was critical. Do not choose Vivint--it's been an expensive mistake with no real protection. The most recent example: On a rainy Friday night, disruptive out-of-town kids in a truck caused chaos--screaming, yelling, and it looked like they were trying to run someone over. It woke us and our neighbors. We and several neighbors called the police right away, but by the time officers were contacted, the group had already left, so no one came out. The police did ask if anyone had video footage to help identify or document what happened. We have expensive Vivint cameras (upgraded about a year ago for ~$2,000-$2,500 that time, with cameras around $500 each), which the technician assured us had built-in local recording to capture video even without internet. That promise didn't hold up. We had zero video to share with the police. No clips, no evidence--nothing to assist their follow-up. Support the next morning? Over 2 hours wasted: deleting/reinstalling the app twice, rebuilding the system twice, unplugging the "Space Monkey" (which they claimed I didn't have), and more frustration. These 1-3+ hour troubleshooting sessions happen every time something goes wrong. This is part of an ongoing, costly pattern: * At our previous house, installation damaged our beautiful front door, and cameras went offline constantly. * We upgraded equipment right before moving (part of that ~$10,000 per house total), not knowing we'd buy another home soon after. * In the current house, false alarms trigger randomly (even when disarming as we enter). Once while out of town, it went off; our pet sitter disarmed it--no Vivint response showed up--but they still tried charging us for a "dispatched" service we missed the text about during a concert. * Every suspicious or criminal incident nearby? No usable video because of recurring outages, internet dependencies, and unreliable features. Vivint pushes pricey upsells, overpromises offline/local recording (it still relies heavily on stable WiFi/internet despite what they claim), and delivers slow, aggravating support. The system looks good on paper, but in real life--especially with weather-related internet drops--it fails when you need it most, like when police ask for footage. One last thing they have nobody working in Wisconsin so it's very hard to get a technician unless they're installing new equipment to take your money! I'm reporting this to the Wisconsin Attorney General's office. With ~$20,000 invested and zero peace of mind, avoid Vivint. There are much more dependable security options out there. Learn from our experience. 1-star rating.

Poor service. Terrible customer service. Equipment was out of date. Not worth it. I was never able…read moreto upgrade my equipment because it was never a service agent in the area. I had to change all batteries my self and do the maintenance myself. When I decided to cancel, all of a sudden new equipment and Lower monthly prices were available to me.