Unbelievable, the worst, Mr. & Mrs. McCabe should be in a different line of work! I was burying my…read more24 year old son, not an older person with a long illness, I was still in shock about his death. I telephoned Mrs. McCabe to find out the status of bringing his body back to Michigan from St. Louis because the Medical Examiner had told me that my son's body had been released to McCabe's affiliate. None of the service dates could be set until we had airline information. Instead of explaining to me that the body was released, but ME paperwork wasn't complete so they couldn't make an airline reservation, she simply said that they didn't have airline information yet. When I said that perhaps I should've used a different funeral home, she said maybe you should've! Later, I telephoned Mr. McCabe and asked him if he would give me just a $100.00 discount on my $10,864.89 bill. He told me that he could not give me a discount, otherwise, he would have to change his entire billing structure because everyone gets billed exactly the same. I told him that he could simply give those people that are smart enough to ask for a discount, a hundred dollars off, and anyone stupid enough not to ask for a discount, shouldn't receive a discount. He then accused me of calling him stupid, which I didn't and re-explained to him what I had said. Regardless, later on I heard that he was telling people that I had called him stupid. Remember, I'm mourning and burying my 24 year old child. Even if I had been as rude a possible, they are in the funeral home business and should've been gentle and compassionate with me. Not rude and argumentative. Think twice about using people who act this way towards a person in mourning and shock over their child's death.

Our family has been served by the McCabes for 3 generations. The last two funerals (our father and…read moreour aunt) we chose their Honored Life option. It, by far, is the most healing service we have ever had. We provided some information and pictures, and our funeral director, Mr. Wilk (and his staff), handled everything else. We talked about my Dad's life which made us all feel better. I'm sure we will be using them for a 4th generation.

I wish I never had to write a review for a funeral home but I would like to acknowledge the great…read morework and very professional and compassionate people that own and operate Lynch & Sons in Walled Lake. They made the whole process less stressful and gave more directions and clarity about the whole process.

When my dear friend's father passed away, Lynch & Sons did a remarkable job. Every reference the…read morefamily made to Lynch & Sons handling of the situation was positive. They did a great job of making sure everyone knew how to discuss what had happened with the grandchildren, they were helpful but stayed out-of-the way during a long and busy visitation (helped with coats, kept coffee pots in the rear room full, answered questions, were happy to fix the decendent's hair to look more like his everyday style -- then on the day of the funeral they did a great job of getting the cars lined up for the processional, and stored the plants and flowers for the family while we went to the graveside for the military honors while also setting up the visitation room for another family and kept everything running smoothly). We had several children and it was very helpful to have the rear room to keep them busy while the adults were grieving in the chapel. Altogether ... just an absolute class act. Funeral chapels are the last business you ever want to utilize, but if you have to do so, they do it well.

Our family had a very upsetting experience with this company during one of the most difficult…read moremoments of our lives. My mother-in-law passed away in the middle of the night while under hospice care. we were told we needed to choose a facility immediately for transport. Our plan was a simple cremation, but we also wanted the opportunity to see her one last time to ensure she was treated with dignity. When we contacted the company, we " no one allows that" which is completely untrue. Other funeral homes later confirmed that viewing prior to cremation is absolutely allowed. we were also told we would be charged $500 just for the pickup. While we were willing to pay, the situation became far more distressing when they refused to release her without her estranged husband's signature-even though they have been separated for over 25 years. The funeral home we ultimately chose even reached out to them several times including at 3:30 Pm because they had not followed through as expected. It felt like our loved one was being held hostage until payment was made, which we paid immediately without hesitation. We were also questioned about whether we were having her cremated still,and why we were choosing another cremation provider, which felt inappropriate and unprofessional given the circumstances. The funeral home we ended up working with has been in business for over 60 years and told us they had never encountered behavior like this. During a time when compassion, professionalism, and respect are critical, this experience was the exact opposite. i would strongly urge others to carefully consider their options.

Don't use them if you don't have to. They are rude and completely uncompassionate. I did not end up…read moreusing them for my aunt's cremation and called a place that was kinder and did not speak to me as if I was a burden to them. They might be less money, but the phrase you get what you pay for is exactly correct here. Go to an actual funeral home, and you will pay a bit more, but they will show compassion for your loved one and you as well.

They are the absolute best at what they do, caring, compassionate, understanding people. The people…read morethat work there are the best, the facility is well maintained, just great all around.

I wish I could give (0) stars. Our family had a NIGHTMARE, HORRIBLE EXPERIENCE at Anderson in…read moreAdrian! I would NEVER EVER WORK WITH THEM again. Some guy named "Jason" literally refused to let us get some ashes for our departed brother, becuase others made a claim of kinship, but allegedly never verified. He laughed at our family, and became combative, not de-escalate, but combative, while we pleaded to let us LEGALLY get some of our departed brother's ashes! Jason should be ashamed of himself and honestly should be FIRED or at least APOLOGIZE the grieving family! My god!

Mark and the whole staff were so kind and made this process so much less stressful. We have used…read moreHeeney Sunquest for 3 of our family members, couldn't be all more satisfied with their service. Highly recommend.

Mark and the entire staff at Heeney‑Sundquist are truly extraordinary. The compassion and care they…read morehave shown my family over the years is unmatched. From the moment you walk through their doors, you can feel the respect and dignity they give to your loved one, as well as the genuine kindness they extend to the family. Thank you, Mark and team -- your support during life's most difficult moments means more than words can express. Your dedication and compassion are deeply appreciated.

Terrible customer service. Staff never call back and it's a nightmare trying to get an answer from…read morethem. When we had to bury our daughter, we were told the grave sites we owned had tree roots running through the ground and if they dug the grave, the tree would die. Mind you this was two dates after our 33 year old daughter had died. Imagine how we felt. They had no resolution for the issue, until we pressed them to find us another two plots that they could switch us to that was close to our other family members. This was in 2019. More resently we purchased our bronze marker 12/23. To date we have not received any information as to if the cemetary has received the marker. All we get is the run around, no call backs or information. Very sad.

My father died a year ago this week and I have still to get confirmation that his ashes have been…read moreburied in his prepurchased plot. I have called, emailed, and written letters and can not get an answer. At one point they could not locate his ashes but then said they found them in a back room. Each time I call, someone just says they will call back but never do. I wish there was a way to move my entire extended family from their resting place to another location. If my father knew what was happening, it would distress him very much.

This is a warm and beautiful place and has been around as long as iThe people really care and are…read moreable to help you with difficult decisions. It is a Dignity Funeral Home so you can rest assured that everything will be handled professionally.

From the owner: Celebrating each life like no other…read more Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.