Cindy and Cocoa are my favorite massage therapists here. I've been coming here monthly for several…read moreyears. It's very reasonably priced, usually always fantastic, I've had a few massage therapist that weren't amazing but usually, always awesome! Always relaxing, break up all of those tight muscles and get the body moving well. They always have relaxing music and it's always clean. I will continue to come here!

I visit Crystal Palace a few times every month. Love it! Cindy is my favorite therapist! Reasonably…read morepriced and kind folks!

I just had a massage by Ann. great massage, she worked on the areas I asked for. Very clean and…read moregreat staffing. I will be back

Worked with me on short notice. Quiet kind service next time I may ask for more pressure but this…read morewas a gold first trial.

Call this review FOUR AND A HALF STARS, and I'll likely upgrade it to five in the future…read more Bought this service as part of a B-day gift for my fiancè. She came back saying Kathy McCoy gave her the best massage of her life! The right touch, the right speed, the right pressure... So, where does that last elusive half star come in? "ATMOSPHERE" Kathy is working on eventually getting a proper place to offer her services. Right now, she is working out of a medical office. Once Kathy gets into a spa room; she will have the whole experience. When she has the whole experience; she will also have her FIVE STARS! Meanwhile, we'll just have to enjoy Kathy at the medical office.

Kathy just gave me one of my best massage in my life. Her massage is like a beautiful song with…read morehigh and lows. It is a wonderful experience. Not only I have a more relaxed body bu also a lighter and clear mind. Highly recommend.

I came here about a month ago with my mom for my first ever massage, and unfortunately, it was an…read moreuncomfortable and unsettling experience from the start. They made my mom pay upfront in cash only which was already super shady. The place is overall run down and gave more of a creepy vibe rather than relaxing. I thought me and my mom would be in the same room but they separated us which made it even more uncomfortable. During my massage, I kept my pants on because I wasn't comfortable taking them off. The massage therapist asked if I wanted to remove them, and I clearly said no but she pulled them down slightly anyway, exposing part of my lower back. That completely ignored my boundaries and made me feel really anxious and vulnerable. This was supposed to be a relaxing experience, but instead, I just wanted it to be over. I wouldn't recommend this place, especially if it's your first time or if you care about privacy, respect, or professionalism.

Sunny did a fantastic job 10/10 highly recommended great service would definitely come back againread more

Wendy is very nice, kind, professional and strong! The venue…read moreis very clean, organized and smells good. I usually go here with my fiancé to get a couples deep tissue massage or they can also walk on your back. We love coming back here!

First time here, and the experience was great. The masseuse was excellent, very attentive and…read moreskilled. I had several knots in my back from stress and work, and she was able to work them out effectively. Highly recommend if you live nearby or are visiting the area.

I received a gift certificate for a 90 minute massage and it was great. Great staff in the front…read moreand made the check in very easy and plenty of smiles all around. I had Joe for my massage therapist and the man had the hands, incredible technique and very knowledgeable. I learned a lot about the effects of the medications I am taking on my body causing a lot of my pain and tightness. Thank you for a amazing massage and how good I feel today. I would recommend Elements to anybody in the area looking for a great place for a massage.

I gave this place 6 months before writing a review so I could see if the service and billing met my…read moreexpectations. Overall, I give this place a 4.5 stars. In the beginning, I tried a few massage therapists to see who I would regularly go to and by the third time, I found the right person for me. I also found a back up person in the event he was not available. On two separate occasions, I brought friends with me and one loved it and another thought it was okay. If you're going to give this place a chance, you need to go a few times to try people out. Anyways, the ladies at the front desk were nice and billed on time. When I cancelled my membership, I had to print a form, fill it out, and scan it back to them. The process wasn't something that could be done over the phone. Once I did that, I wasn't billed on August 17, 2024 and I was glad it was easy to stop my membership. The reason I stopped was because I have an ongoing subscription elsewhere that I need to start using and I don't need both. Once the other ends, I will definitely be back. The minor issues I didn't like here was the start and end time - some therapist don't do the full 45 mins when you pay for 60 mins. They take too much time off for the dressing part and consultation. Then management doesn't restock their water bottles all the time so you don't get your water at the end. Parking has never been an issue but it's a small lot and my friend had to park on the street when it was full. These aren't deal breakers but not 5 stars worthy.

I'm Not sure what all the bad reviews are about. This place…read morewas wonderful and so reasonably priced. Nancy gave me a massage and listened to my needs, she even added hot rocks to help with some of my lower back pain. I felt safe, the place is clean, and has a wonderful atmosphere. I can't wait to go back!

If I had only two words with which to review my experience here, they would be "fast" and…read more"furious." With more words, something like this: I was really stressed out and trying to avoid burning out totally so I thought I'd get a massage. I came in during my lunch break to ask about an evening appointment and the woman behind the counter asked what time, I said 4:30 and she said okay, see you then. She didn't ask for my name, contact info, what I wanted done or for how long. Do they only have one option here? I came back at 4:30 and the woman showed me to the massage room. It was minimalist but functional. She didn't seem ready to volunteer any information so I asked how long the massage would be? 60 min? 90 min? I was told one hour. She left while I undressed and lay on the table. She returned and began. I told her I had come in because I had injured my left shoulder and wanted some help. She focused almost the whole hour on my shoulders which I appreciated, but overall she was just so... uncommunicative. She asked nothing of me, and only once asked if I was okay. She was very strong and seemed knowledgeable in the ways of muscle massage, but did not seem to have a great empathy for me as a customer. I'm more sensitive than most and her strong touch was mostly uncomfortable, sometimes painful. She responded some when I flinched, cried out or tensed up but her fingers and hands felt like steamrollers over the knots in my muscles. I already knew I liked a slow massage, but this made me 100% certain. It felt like she was trying to cram 120 minutes of massage into 60 and the hot towel was nice, as were the hot stones when they didn't feel like they were burning me. Her abrupt departures from the room to get those things was a little awkward though, and twice the pressure she put on my sore muscles reduced me to tears! I waited a few days before writing this review. I wanted to see if the massage had made my shoulder better. If the gain was worth the pain. The next day, my shoulders and neck were literally sore to the touch. Gentle pressure on them hurt, though that went away by about the second day. My shoulder feels better than it did, but I don't have improved range of motion I had hoped for. Finally, I was hoping a massage would pull me back from the brink of burnout, but I had to take two days off work after my massage because the whole thing had so completely worn me out it pushed me that much more over the edge. Also I had no idea how much things cost since there was really no communication! After my massage I went out to the front desk (where the woman asked me for only the second time if I was okay) and asked how much it was. She said $40 per hour. I confirmed I had been there for an hour and paid/tipped and left. Final thoughts: If you like a strong massage and are not too picky about technique or communication about your wants/needs, this might be the right place for you. If you need someone who makes an effort to understand you as a person and your needs for massage, I recommend looking elsewhere.

This spa provides professional massage service in a nice…read morelocation. I have also used it for waxing which was done without the usual pain. Recommend.

Reasonable prices, great massages, and everything is super clean and well-kept. Everyone is very…read morepolite and professional, and the technician took real good care of me focusing on areas that needed attention.

Overall this place is good. Pricing was fair and the massage therapist was good! This was my first…read moremassage ever! So going into it I didn't know what to expect. Walked in, was greeted, I was walked into a room but wasn't given much instruction. I booked my appointment through their website and requested to focus on upper back. I didn't get much of an upper back massage but after the fact, my muscles were less tense. So they get the job done! Warning! This place is next to a dog groomer so you will hear dogs barking!! One dog didn't like being there and barked for about 20-30 mins. I didn't mind but if you want to be there to relax, consider elsewhere

I bought a swedish 4min hot stone Massage Nancy was amazing. Super clean. Great atmosphere. I was…read moresuper impressed satisfied. I found my new Massage place. Well worth the drive from Oxnard. Don't forget your coupon on Groupon

Great experience, Kim is lovely and talented! Very clean, nice facility and massage bed/linens…read more Wonderful massage, I feel like a new person. So easy to schedule by texting. Very happy that I discovered Kim!

Professional good job there amazing, my back and legs feels better after , clean area , massage was…read moreamazing