Shopping for furniture and accent pieces can be somewhat tiresome. On this visit, I was fortunate enough to work with a fabulous designer named Lisa, who I look forward to working with again. Her knowledge and patience helped me create the desired look I want to achieve. She was very patient and extremely knowledgeable. Her confidence and creativity were very reassuring. Thank you, for a positive shopping experience. read more

I ordered a 10x14 rug from the San Antonio location. The carpet is shedding the pile excessively. I contacted the store and they said it was a manufacturer defect. They were given full credit for the rug and gave me 25% off my original purchase price. The carpet is still shedding and they told me they would replace it. I've had to call and follow up several times-after months, still no resolution. Because of my experience I requested to keep the discount,which after several contacts, I was told I could have an in store credit. With the service I received, I'm hesitant to purchase anything else here. read more

Ethan Allen - This is a picture of the carpet that's defective - Home Decor Near Me - San Antonio, Texas

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Horrible customer service after you place an order. No follow ups and especially when your designer leaves, you are on your own. Even the store manager doesn't follow promised communication. read more

Plenty of parking and a design team that's interested in helping. I was helped by the salesperson Diana K. after talking to the lady at the front. They don't carry wool comforters at the store, but they will order it for me and give me a call when it comes in. Overall a fairly painless process. read more

Ethan Allen - Home Decor Near Me - San Antonio, Texas

We purchased furniture previously from Ethan Allen stores in other states. We recently ordered furniture from the San Antonio store, and we have been deeply disappointed by their service at all levels. From floor sales people (specifically, Donald) to delivery people (spcecifically, Lisa), they seem to go out of their way to treat the customers as if they are interrupting their day. We have either been ignored or treated with disdain. We quickly learned that they did not want our business. So we did most of our purchasing just down the road at John Williams. At John Williams, Easton and Judy have bent over backwards to accommodate our needs. We'll never bother Ethan Allen again. read more

Marnie is my designer and she has very creative ideas. She has made my family room look amazing. Her style is unique. Thank you Marnie for making our home look spectacular. read more

My Husband and I moved to San Antonio, Texas from another state. We sold most of our furniture and went shopping to fill up our new home. We found we liked a lot at Ethan Allen and began working with a designer. She placed our order for us but left the company before anything was delivered. We were assigned a new designer, Cristina Doty, who has been amazing from the moment I met her. Unfortunately, our previous designer had made many ordering mistakes. Ms. Doty has helped correct all the issues and even made some additional design suggestions that we love! She's earned a customer for life! Our furniture is beautiful and great quality! Cristina has made, what could have been a disaster, a non-issue. Her and I better get to work on filling up the rest of my rooms! read more

The worst customer service, follow-up by Marnie and receiving what we ordered I have ever experienced!. Back in July, 2017, we placed an order for drapes for the entire house and we are still living with temporary paper shades that are worn out that are a sour to the eyes. Never again in this store although Ethan Allen stores in other areas were very good before. read more

Rachael was amazing to work with. She helped me create the home I wanted without being pushy. I could not be happier with my furniture and drapes. She spent months planning and designing while my home was being built. The front desk lady (forgot her name) is so professional and helpful and the delivery team also did a great job. read more

We are an active duty army family who recently relocated to San Antonio. As we have a new house to furnish we already knew the only place to go was Ethan Allen. We always receive first class care and purchase personalized one of a kind furniture to fit our lifestyles. Rhonda our designer has been exceptionally excellent. She has guided us well through the process of furnishing our new home. We will continue to shop at Ethan Allen and continue with the services of our personalized designer Rhonda VandiverWhite. read more

Mary Joe is a great designer! She helped me with all my needs in my dining room! I highly recommend her and would ask for her again. A. Sawyer read more

I wanted a new look for a few rooms in my house and Don helped me achieve exactly what I was looking for. The delivery people were professional and came exactly when they said they would. read more

Horribly over priced and not great quality. Could be better. The wood is not built to perfection. Not a grand range of products.

My husband and I moved to a new home several years ago and had Ethan Allan help us with window treatments. The young girl that was supposed to be a trained interior designer came to our new home to measure for plantation shutters and draperies. She miss calculated the measurements and when the installation was to be done the installer informed us that the measurements were incorrect and they would have to have someone make a second measurement. The shutters had to be remade and finally installed correctly. The draperies were mistakenly measured and would have to be adjusted. The drapes should have been remade, but instead they just installed them with each panel being uneven and when closed appeared to be corrected. I had the store manager come out to our home twice and he refused to replace the drapes. His only offer was to add fringe to the drapes as some sort of consolation. I refused that offer and asked again to have them replaced as the shutters had been replaced to make them correct, but he refused. After this experience, I would warn anyone not to allow Ethan Allen to order or install any window coverings. They do not stand behind their work for custom orders. read more

I have bought furniture for Ethan Allen all around Texas. I got the run around from the Houston store. Took me over three months to get my furniture. No one from Corpus would call me back. So I thought I would give the San Antonio store a try. I worked with Diana K. and she was a dream. Someone that wanted to help out and make money. Sent me a card and invoice. I will buy from them again. read more

I have never walked into an Ethan Allen before because I always thought their furniture was made for old folks. But when a Groupon came around, I figured I could probably get a mirror or lamp at a good discount so I bought it. Wow, I was quite surprised by the fantastic selection of modern furniture Ethan Allen has! AND the saleslady (Veda Stone) we worked with was not pushy at all! Completely helpful and sweet and VERY patient as we took a long long time walking around. She was so fantastic that we are planning to go back to buy a full bedroom set from her! read more

This business deserves no stars for customer service or efficiency. I ordered an expensive accent table online 7/30/2013. I understood it was expected to ship in 5 weeks. Despite emails and calls, as of January 8, 2014, I still do not have the table nor has anyone advised me of any problems or contacted me! Did I mention I paid in full on 7/30/2013. So today I called their national client service number and learned someone has "followed" the order but clearly, with no quality of service. Incompetence? Uncaring? Amazing! I cancelled my order and requested a full refund. The telephone rep was very nice and seemed efficient, so hopefully, my refund WILL actually process. I cannot imagine the problems one might encounter actually ordering a lot of furniture! read more

I purchased a large hutch, table, and 8 chairs from this store. They ordered the wrong chairs. Pieces of furniture trickled in and after 6 MONTHS I received the last 2 chairs. The designer rushed through our sales experience and quit before we received our order. BAD customer service! Do not even think about buying from Ethan Allen in San Antonio,TX! No stars for you! read more