Walking into Floor & Decor in Saugus can be a bit intimidating--an enormous warehouse packed with…read moreflooring and tile as far as the eye can see. I was on the hunt for hardwood flooring, and since it's a significant investment, I was genuinely nervous about making the wrong choice. That's when I met Prince. Originally from Australia, Prince is not only friendly and professional but also one of the most knowledgeable, thorough, and helpful associates I've ever encountered. He took the time to listen, asked all the right questions, and guided me through options I wouldn't have considered on my own. He shared smart ideas, clear explanations and helped me feel completely confident in my choices. Because of Prince, I'm now planning to invest in real hardwood floors and a full bathroom remodel. You can do the math--this wasn't just a sale; it was a relationship built on trust and expertise. Floor & Decor is incredibly fortunate to have someone like Prince representing their brand.

Ozlem helped us many times with our bathroom, kitchen, and bedroom remodel. She was incredibly…read morekind, patient, and helpful in selecting the tiles that fit our style. She helped us to solve poblems and issues as they arose throughout our project, and facilitated returns when we needed that. Overall she was a fabulous collaborator in our project, and I'm so grateful for all of her help!

I purchased some leather chairs that fell apart from Bob's. I bought the goof constitutional…read morespeaking warranty which they did not honor, enclosed as a picture of the bedroom dresser I bought, and what the material they used to make itsfrom it basically cardboard

The quality of the two items I ordered is excellent. Delivery was very quick, and the men were…read moreprofessional and polite.

Lots of interesting antique pieces with a really quaint decor. The shop owner wants to make you…read morefeel right at home. She is very knowledgeable about the different pieces in her shop. Very reasonable prices. She also has really good tastes. She will help you pick out pieces for your own house. She wants to help people find what will make your house very pretty. I highly recommend checking out hideaway boutique for your antique shopping needs.

I purchased 2 Fabritac glue online for curb side. I called the store and they told me it takes 2…read moredays to finish the order WHAT IS THE POINT OF CURBSIDE then ?? Shipping is faster. What a joke

I can not believe how much time it takes to purchase fabric! You wait to have your material cut…read morethem you wait again to pay for it. I have spent 30 minutes waiting and still in line. Ugh.

Staff was super friendly and accommodating with my young daughter who came in the store with me. We…read moregot a couple appliances and would definitely come back here.

I recently renovated my four-season porch/entryway, and I needed some furniture to fill the space…read moreand make it functional space for organizing and just hanging out. I'm on the North Shore, so I started out with a trip to "Robert's", thinking I could get what I wanted on the cheap. Unfortunately, that place was a mess, and their furniture was overpriced for what it was. I kept driving down Route 1 and happened upon B&P's. There, I found better options, but at insane prices. I was dejected and turned around to come back North when I spotted the Cort Furniture Outlet sign. I walked in and Jay gave me the lay of the land. He explained the business model - the furniture that gets returned from the rental business ends up there at pretty impressive prices. This furniture was all great quality... it would have to be if it's going to be moved around from rental to rental. I bought a couple of pieces for at least a quarter of what I would have paid even at the lower-quality spot for something brand new. The only potential wrinkle is that delivery is $$$, but the delivery guys were a precision team. My furniture was heavy. Really heavy, but they made quick work of bringing them up a half flight of stairs, positioning them exactly where I directed, and they took off as quickly and quietly as they arrived. I couldn't be happier with the high quality pieces that now anchor my room!

Jeanette is absolutely amazing. Not only is her store full of amazing things from small accents to…read morebeautiful statement prices, so also offers an top-notch design service. She's currently designing our renovations and has been such a great partner. I can't go into Cataldo Interiors without buying something. Jeanette's taste is classic with a twist, and there is always something that catches my eye. The unsung heroes of her shop are the floral arrangements (she makes them herself) and the jewelry. Everything here is a piece of art.

I highly recommend the services of Cataldo Interiors. Jeanette is an extremely talented designer…read more She can transform any room into your vision. She is a pleasure to work with.

Going to Ravenstone will leave you feeling serene, grounded and blissfully magical. Careful though,…read moreit's so wonderful, you'll find yourself there every weekend. The owners are kind and down to earth and it's a pleasure to spend time with them and their lovely apothecary. There is no crystal you won't be able to find, and if you can't? The owners are wonderful enough to try to find it for you.

Ravenstone is a magical, mystical place. I'm kicking myself for not visiting sooner--I would walk…read moreby in the mornings and try to remember to pop in. But I finally made it a priority and am so glad I did. This is a must-visit, whether you live in the area or are visiting nearby. Ravenstone is absolutely gorgeous inside, with the friendliest, most knowledgeable staff. It's an oasis in downtown Lynn. And it's bigger than I expected, with the main shop on the first floor and then an upstairs area selling books, a room for magick items, and space for readings. The first floor has an impressive array of crystals/gemstones, candles, jewelry, beauty, bath and body items, and more. The candle collection is lovely and picked up an exquisite vetiver and tonka candle. I also bought the most perfect piece of amethyst. I highly recommend visiting Ravenstone and I cannot wait to return.

The owner of this truly sweet gift shop is also a florist. Liz did my flowers for my recent…read moreintimate wedding. I didn't provide photos of what I wanted but she is a true visionary and not only gave me exactly what I asked for, she exceeded my expectations. I highly recommend Sweetbay to anyone who wants to support local businesses! Thank you again, Liz!!!!

Sweetbay is my go to for flowers , gifts and exploring for sprinkled vintage throughout the store…read more Both Beth and Liz and wonderful to work with not to mention the entire staff. Everytime I go there everyone is kind, helpful and fun to deal with. Wakefield is so luckly to have Sweetbay in our town. Support the local small family owned business!!

The first sectional we ordered was a special order. The sales person ordered the pieces backwards…read moreand the quality was lacking. After a few phone calls they said they would give us a credit, we could order a new sectional and they would pick the other one up when it was delivered. We went to go look in store and the credit wasnt on our account. I had to call again on Monday and straighten it out. We went back to the store the following weekend, spent and extra $1000 on a sectional plus $350 on a warranty. The sectional was delivered but the console didnt line up and the cover was falling off. We waited a month for them to deliver a new console and that console had a broken piece of wood in the back. The 3rd console was supposed to be inspected at the warehouse before delivery. It had a decent size run in the fabric right on the console arm. Not wanting to take another morning off work for another delivery they offered me 2 options. 10% back or 20% back and the warranty we purchased would be canceled. Absolutely ridiculous. The quality is absolutely junk! Do yourself a favor and shop elsewhere!!!

I see lots of one stars but my experience was a good. Found the set we liked asked about how quick…read morethey could deliver so bought it Friday afternoon deliver Saturday morning. Raynham MA store.